HelpCrunch vs ConnectWise Control

HelpCrunch has 171 reviews and a rating of 4.8 / 5 vs ConnectWise Control which has 1725 reviews and a rating of 4.68 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

HelpCrunch

ConnectWise Control

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.80 / 5 (171)

4.68 / 5 (1,725)

Ease-of-Use

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

Last Review Written

February 9, 2021

February 25, 2021

Pros/Cons

Pros
I love it. Easy to set up and use. I especially like the way it looks like on our website - I was able to set it up exactly like I wanted.
Good solid connections with customers. Feel comfortable to know they have received some information.

Cons
I liked pretty much everything, only thing i feel like can be improved is widget customisation along with the sizes and colours, this will make completely handful to the user.
A few improvments can be introduced the mobile user experiences but these are not critical at all

Read all user reviews

Pros
Easy to use and very easy to navigate when looking for screens
Easy to install and manage. I enjoy all of the options available though I dont use many of them. Lauching and connecting is fast.