Helpshift vs Zoho Desk

Not great on mobile platforms, he user interface and some of the user experience design can have some, let's say, interesting glitches. However, none of these problems affect security.

The price was high for a service dedicated solely to customer support. We had to contact support several times during set up, but they were helpful. Integration was the hardest part.

Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.