About 4me
4me pricing
4me has a free version and offers a free trial. 4me paid version starts at US$5.00/month.
Alternatives to 4me
4me Reviews for UK Users
Feature rating
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
(IT) Service Management like it should be!
Supporting our internal and external customers with a professional service management ran without effort, just works!!
Pros
- Built-in processes! No customizing required!!
- About 50 release per year - constant innovation
- Up and running service management in hours
Cons
- More automation of integrations (will be possible later this year)
- Simpler creation of service request catalog items
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
4ME for me
Very intuitive as a user. Really Supports steering model of Service Centre and drives process optimisation. GDPR compliant.
Pros
Intuitive, Reporting possibilities, Audit trails, SLA management
Cons
Integration possibilities, A.I. development
Reasons for Choosing 4me
We needed a sustainable ticketing toll for multiple departments within the organisation (process optimisation and effeciency)Switched From
Microsoft OutlookReasons for Switching to 4me
Maturity of the product and broader capabilities- Industry: Dairy
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
4me - A
Pros
It is an application rich in features.
Among these, the possibility of managing the various inventory items within the platform is worthy of note, with the possibility of integrating the component of contracts pending on the devices.
Cons
4meis not a user friendly application from a graphic point of view
You will not receive notifications if you are tagged while operating on the platform.
it is not possible to manage tickets by grouping them into groups.
Filters are limited.
The automations that can be developed are difficult to implement.
- Industry: Insurance
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Amazing ITSM tool :)
Best decision we made when searching for a replacement ITSM for SNOW. Go for it!
Pros
The automation.
Ease of navigation.
Cost saving.
Ease of amending request templates.
Cons
Customisation of reports - some of these are a bit limited or don't quite let you present data how you want to. Restriction of access to the Automator.
Reasons for Choosing 4me
Cost saving and automation. We saved 2 FTE in our IMAC team.Switched From
ServiceNowReasons for Switching to 4me
Cost saving and automation. We saved 2 FTE in our IMAC team.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
4me is a rocket in the ITSM world!
See the pros above.
Pros
4me is a versatile product that offers numerous possibilities. We transitioned from a local ITSM product where integration capabilities were limited. In contrast, 4me is an incredible product that makes it easy to set up integrations with other (4me) environments for collaboration. We have already established several integrations with external vendors to streamline certain business processes.It is a user-friendly product, and the 4me development team actively listens to customer feedback. Each year, they organize gatherings where customers can contribute to making the product even better. Being a Dutch company, you can see that the staff has great ambitions. We anticipate benefiting from the product for many years to come, and we are extremely pleased with our purchase.
Cons
It is still in active development, especially in the context of the new market we are in, Managed Services Providers (MSPs). Consequently, some functionalities are occasionally missing.