The Intranet site that is simple, with amazing customer service!!

I wanted a site for internal information, what I found was not only an internal site but I can integrate with Google, create forms, do mail list, have forums, and have the flexibility on users and groups, down to pages.

Pros

My HubIntranet is easy to use, for technical or non technical staff, the knowledge base is easy to use with step by step guides and videos. I have used them for several years now and the features keep growing.

Cons

It's not super fancy as far as templates, but for the delivery of information it is great!

A great email newsletter replacement

Previously, I was creating a weekly interactive email newsletter. This worked OK, with some downfalls — it was difficult to go back and find news. What edition was it in? Now, users can easily scroll through news or use the search feature. Another downside of a weekly newsletter, is there is a lag between news (new hire or updated policy, for example) and the newsletter. If something happens on Monday, it isn't in the newsletter until Friday. This solution helps with that. We also really like the directory feature. I was printing phone/photo directories. Those can get dated very quickly with personnel changes. I was looking for a solution for quite a while. Many options I found were quite expensive, especially for a smaller business. This had what I was looking for at a reasonable price.

Pros

My Hub was very easy to learn. I like that I can easily add news articles that can be read by co-workers as soon as they check in.

Cons

There are a few features I think would be great to include. A birthday calendar/work anniversary module would be great. We just use the regular calendar, but it takes some time to clear out times, end dates, etc.

Affordable Intranet Adaptable for Many Uses

We are using MyHub for a customer forum - it has the features and flexibility that we were looking for at a cost that is not outrageously expensive.

Pros

The customer service I received was great and they were helpful throughout the setting up process and helping me to learn more about what is doable on the site. The price is reasonable for what you can customize.

Cons

There are some limitations to what you can customize. It is a bit clunky and slow moving.

MyHub functionality is excellent and Customer Support is beyond outstanding. I fully recommend it!!

It enables us to disseminate and capture information that we need in a very effective and low-cost way.

Pros

MyHub software is relatively easy to use and is extremely flexible. It took less than a few weeks to develop a multi-page private portal, with a large amount of data, that meets our needs. The pre-built templates and the one-on-one virtual training, along with the support guides and videos, jump-started and enabled quick development without needing a technical background. Page creation, page management, security, and user management are excellent. The customer service is the best in the industry in responsiveness, addressing issues, and providing helpful solutions. MyHub aims to please and consistently goes above and beyond as a premier vendor! The cost of MyHub is unheard of in the industry.

Cons

The Document Exchange capabilities were the main reason for us to select MuHub. The Microsoft Explorer structure and associated security are excellent. In a page, it is possible to set up hyperlinks to files stored in the Document Exchange. The ability to set up a hyperlink to a folder in the Document Exchange does not currently exist and we hope that this major enhancement would be made available at some point in the future.

Great site and even better support!

I was a little apprehensive about using this software as we have very limited experience. However it did everything and more that we were hoping for. In addition the support that we received was second to none. The cost was extremely reasonable and everything more than surpassed our expectation. We had a couple of one to one's over the phone to get some support to get us started. I soon picked it up and the results really have been impressive. We have had nothing but positive feedback about the site we built using the software. If a lawyer can get to grips with it then anyone can! I'd really like to find something negative to say to balance things out but I genuinely have nothing but praise for the software and the individuals we dealt with.

Pros

End product Ease of use - very intuitive First class support Very competitive pricing

Cons

Nothing