Netsmart Homecare is a fully-integrated home health electronic health records (EHR) solution that automates home health processes including patient intake, billing and accounts receivable. Key features include intake and scheduling, care-plan documentation and claims and billing.
Users have access to treatment plans, patient vitals, medication and other relevant clinical information at the point of care and clinicians can create custom care plans.
Netsmart Homecare allows for scheduling of tasks, resources, clinicians and other personnel based on availability, qualifications and skills. Users can also segment various lines of business, with consolidated roll-up reporting at the corporate level.
Angel from Dignity
Specialty: Hospice Care
Employees number: 201-500 employees
I have been training staff on Netsmart/Allscripts for going about 5-6 years- was part of implementation team at one agency. Would NOT recommend.
Can document in home without internet connection-like the scales feature in clinical monitoring-but hard to get staff to use b/c so many tabs
Synch time excessive -not intuitive-upgrade information comes at last minute and labor intensive- NOT easy to train new staff on.
Marie from Home Care Plus
Specialty: Home Health Care
Employees number: 11-50 employees
We currently switched to DeVero when DeVero was acquired from Netsmart. Netsmart just could not give us what we wanted. I have to say they tried but in the end were unsuccessful and they let us move to DeVero
Ability to create physician orders from certain parts of the patient's chart
do not need to be connected to wifi to use, only to synch
Must synch- not live or web based
Expensive! Must have a license for each user
alot of updates which are costly to us as we need to have our IT company facilitate these downloads
not user friendly
can not fax from the software- need to print and send
Damon from Cawley Physical Therapy and Fitness, LLC
Specialty: Therapy / Rehabilitation
Employees number: 1 employee
This software leads to over a 50% attrition rate for a home health care company I contracted with. The model is simple: give away a free version with an almost intentionally poorly designed interface that is completely counterintuitive and goes against the most basic principals of software interface design. Then charge for "tech support" for implementation. Then sell the data sets that are more valuable than the person's time who put them in.
Not having to use it for more than 2 weeks.
The completely counterintuitive interface.
Don't waste your time.
Arla from Envision
Employees number: 51-200 employees
The feature I liked most in using Allscripts was the ability to switch back and forth from one division to another of the company without having to log into another site.
The worst part of Allscripts was having to sync the data at least twice daily and nothing being real time. Often during the syncing process something would go wrong and often documentation would be lost.
Betsy from Brockton Visiting Nurse Association
Employees number: 51-200 employees
I find the software to be very poorly written and not user free.
There is nothing I like about this software
It is very clunky. Poorly organized and you have to do way too many clicks to do your charting. There is no way to see what time previous visits occurred, you have go to through too many steps to get the correct visit template to come up, you have to go to two separate screens just to start a visit.
Abigail from Beach Point Capital Management
The great pro about Allscripts is that the software is HIPPA safe. This software is trustworthy in that aspect and alleviates daily pressures for doctors and nurses who use it. This aspect also benefits the patients in the same way. The overall functionality of the program works very well and takes the space and time out of large file systems.
The biggest con of this software is the "status board" and its' lack of ability to automatically refresh. I may miss a critical piece of information due to forgetting to refresh the app. Another con presents itself in the software updates of the product. Frequent glitches usually always occurs in the event of a software update.
molly from mankato clinic
Employees number: 1,001-5,000 employees
use every day to order patient tests
You are able to go in and put notes on orders or visits. It is easy to go back and find the history of a patient.
It takes a while for the program to communicate with the lab system. It takes a while to understand all the buttons/tabs
It worked through multiple disciplines so everyone had access to all patient information and billing
It was hard to use, did not recognize basic medical terminology, only allowed one person to access a case at a time.
Julie from Chhc
This software is well organized and easy to use. Has some functionality I wish would work better but mostly positives.
Tina from The Doctor's clinic
This software is easy to learn and easy to use. use. We were on a DOS system and still use paper charts.