Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
5.0 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"Staah is the product which i'm using since past 4 years, Their is 0.01 second down-time. Infact many a times Staah helps its partners in term on any issues or down-time from 3rd Party side. "
"Easy to configure. Easy to change content. Great customer services. Nice looking UI. Mobile Friendly. Many choice of theme."
"Fast updates at booking engine live if you make changes either rates promotions etc and easy to setup new promotions"
Cons
"Little long time and details for account set up.Some times the translation is not sufficient and complete"
"Promo code function limited. Server slow response time. Not that flexible to implement tracking code."
"If you have to many code or promotion it will be a bit difficult to update because you need to select 1 by 1"
ConvertDirect Booking Engine Reviews
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March 2018
Sameer from The Byke Hospitality
Company Size: 501-1,000 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2018
Excellent Tools Introduce by Staah & Always keep on upgrading the same as WatchMyRate.
Its excellent tools in term of Reviews which is very important in every sector.
Pros
Staah is the product which i'm using since past 4 years, Their is 0.01 second down-time. Infact many a times Staah helps its partners in term on any issues or down-time from 3rd Party side.
Cons
Its have been seen & observed by me that Staah does take a lot time to introduce or update the product, As his Tech Team does not want to start any new think with-out any full proof plan. But from other side its always good for us as their is not error or down time is required to update the product.

Response from STAAH
Replied March 2018
Thanks for your review Sameer! We appreciate your feedback and will use it to improve our services.
July 2017
Sameer from The Byke Hospitality
Company Size: 501-1,000 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2017
Excellent Design, Layout, Colour Change options, Banner Options & many more facilities is available.
Pros
Its Design, Looks, Banner Options, Flash Options, Scroller Option & many more facilities which Staah provided to sell your room on our Brand-Website which help us to increased more Revenue & guest satisfaction as well, Since we have moved our Booking engine to staah our ARR & Revenues has been increased by 7% & also being a Group of hotels its help to promote the other properties @ other locations.. As a marketing tools..
Cons
The Software should provide those guest details who have reached to the booking engine enter their details & did not complete the reservation. If this details are available with Hotel then Hotel can call the guest & convert him directly.

Response from STAAH
Replied August 2017
Thank you for your review Sameer! We're glad you enjoyed using STAAH Booking Engine!
June 2016
Harald from Turismo el Placer
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
2.0
Customer support
3.0
June 2016
Helpfull software but can be improved
Extremly long setup time some employees have not been trained well at time of setuo, BE translation not complete and not sufficient, sometimes reservations do not arrive to PMS

Response from STAAH
Replied June 2016
Thank you for your review Harald. We are naturally sorry to hear of the problems you¿ve encountered. We worked to setup your property as quickly as possible but there were unfortunately some issues with the PMS connection initially, most of which were out of our control and all we believe are now resolved. We have checked our updates to your PMS and can confirm they are immediate. We acknowledge the shortcomings of translation on our booking engine and we are working to improve this as part of our continuous improvement program. And whilst we are a New Zealand company we have support teams around the world, including India. When a support ticket is raised, we assign staff to help customers based on staff expertise, location and time zone. For any further queries, please contact support@STAAH.com and we will help in every way we can.
June 2017
KHANG SHEONG from Kimberley Hotel Georgetown
Company Size: 51-200 employees
Industry: Hospitality
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
June 2017
Overall is great and good enough
Instant online booking engine for my company hotel.
Pros
Easy to configure. Easy to change content. Great customer services. Nice looking UI. Mobile Friendly. Many choice of theme.
Cons
Promo code function limited. Server slow response time. Not that flexible to implement tracking code.

Response from STAAH
Replied June 2017
Thank you Khang Sheong for your review. We will pass your feedback to the team.
July 2016
Brad from Mt Potts Lodge
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
July 2016
Mt Potts Staah Reveiw
From my first experience with your all your staff it has been professional, very very helpful and reliable service, the knowledge and support has been awesome and much appreciated. All the people have been an absolute pleasure to deal with and a pleasure to work with , normally I wouldn't do this, but Cheyenne and Raynor especially have gone above and beyond and really been a big help to our business, so we really appreciate that and they are a credit to your company. For us at times the support is a major factor for us, reliability and trust in our partners, being able to pick up the phone and call for assistance, email or the portal. All the people at Staah have been fantastic, thank you.

Response from STAAH
Replied July 2016
Brad, Thank you so much for taking your time to review STAAH. Your comments is much appreciated and it definitely motives us to do better!
July 2016
Chris from CPG Hotels New Zealand
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
July 2016
CPG Hotels New Zealand STAAH Review
From the start the process was easy, and the system easy to navigate around. The support staff are always on hand to answer my simplest of questions. We transferred 5 hotels from another system to STAAH and required this to be done within a 2 day window, given it was a Friday at 4pm we asked for this to be processed, and STAAH did it, without question or complications. We continue to add hotels to our group, and STAAH always come to the party with the set up and link them up very quickly to OTA's. The ease of the system is great, and quick.

Response from STAAH
Replied July 2016
Chris, thank you for your feedback. It is always a pleasure to work with one of New Zealand's leading Hotels.
July 2016
Dillen from Olive Garden Investment Group
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
July 2016
STAAH- A prodigy in Hospitality.
It has been nothing less than brilliant to work with STAAH. The software has been user friendly and logic driven from training to our daily use at present. In comparison to similar software in Australasia, STAAH the software and its team is punching above its weight. It is blatantly obvious to one that they are one of a kind. The service has never fallen short,the team is as responsive as a chord and dependable as the sunrise. What's better is they don't charge the sun & the moon for this amazing service.

Response from STAAH
Replied July 2016
Dillen, thank you so much for awesome review! Your comments are much appreciated.
June 2016
parul from RevMint
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Excellent Service : A Single Easier Platform to Manage all Online Travel Portals
It's a great experience to work with STAAH and STAAH Team, Specially Manoj and Deepak who always ready to help any time, both of them very professional and energetic.

Response from STAAH
Replied June 2016
Thank you Parul for your review and kind words. We are aware of the voucher discrepancy, which relates to one OTA, but as the modification happens on that OTA after and separately from the inventory update in STAAH it is unfortunately beyond our control. Thank you also for your OTA suggestions. We consider all integration requests as part of our ongoing expansion program and will keep you informed as new OTAs come online.
June 2016
VIMAL from THE IRIS HOTEL
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
HOTEL IRIS REVIEW
A channel manager automates the entire process and keeps your property in sync. It keeps your property's rates and availability up-to-date across all your online marketing channels. This includes all your selected OTAs, booking engines, and your property management system. A channel manager allows you to manage your bookings with ease. Change your rates and inventory, and update everything from a single place. It decreases the risk of over-bookings and other costly mistakes.

Response from STAAH
Replied June 2016
Thank you very much Vimal, your review is greatly appreciated.
June 2016
RICHARD from HOTEL YOGI EXECUTIVE
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
GREAT SUPPORT AND WELL MANAGED
STAAH has improved its exposure and its working out well for all of us. Its very simple and can be understood and learnt by any staff who has the willingness to learn. The best part of STAAH is the support that we get for any issues that is brought to their notice. Its very instant and never kept unresolved.

Response from STAAH
Replied June 2016
Thank you for your review Richard, it's greatly appreciated. We aware of and monitoring rate disparity, which has been caused by OTAs competing with one another and applying further discounts.
June 2016
Sainath from Revnomix Solutions
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Simple & Highly Efficient
Revnomix solutions team has been using STAAH Channel Manager installation close to 25 hotels over a period of 1 Year. With Increasing complexity around Online World, Staah Channel Manager is very simple to use & highly effective tool which helps us to deliver our work efficiently. Also Simplistic nature of system doesn't need long training hrs to be spent. The entire process from SALES SUPPORT >DEMO > INTEGRATION > AFTER SALES SUPPORT is proactively managed by team to deliver desired results of Inventory & rate distribution. Over all above features motivates our team to use STAAH regularly to drive desired results.

Response from STAAH
Replied June 2016
Thank you for your feedback Sainath. STAAH connects to over 50 Property Management Systems. Please do let us know if you like us to integrate with a specific provider and we will try our best to integrate.
May 2017
Mahadi from Crystal Crown Hotel Petaling Jaya
Company Size: 51-200 employees
Industry: Hospitality
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
May 2017
Easy to setup and use
Fast confirmation emails and easy handling of dashboard
Pros
Fast updates at booking engine live if you make changes either rates promotions etc and easy to setup new promotions
Cons
If you have to many code or promotion it will be a bit difficult to update because you need to select 1 by 1

Response from STAAH
Replied May 2017
Thanks for your review Mahadi!
June 2016
Denzil from Le Sutra
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
User Friendly
My experience with Staah has been great! I wanted assistance on the website which i was asked to do at a cost, a one time help would have been of no harm.

Response from STAAH
Replied June 2016
Thank you Denzil for your kind words on our platform and customer support. Regarding your website, we are and have been happy to assist but there are certain services we cannot provide for free. Regarding Booking.com, the cc feature is part of their API whereas for other OTAs it is not, so unfortunately that is out of our control. And Google Analytics for your website is certainly possible. Please contact us on support@staah.com so we can arrange this for you.
July 2016
Gaylene from Havana Motor Lodge
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
July 2016
Staah Channel Manager
When starting out with Staah, we had a problem with the connection between Staah and Callista. Both blaming each other. Staah was the one that came forward and helped put things right, even though it wasn't there fault. Admired them for that and have had no problem since. Ever since then Cheyenne has been most in a helpful, patient manner.

Response from STAAH
Replied February 2017
Gaylene, I'm glad the connect issue has been sorted. It was our pleasure assisting you and getting you connected. I will pass your comment to Cheyenne as well.
June 2016
Troy from Whangaparaoa Lodge
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Support is number one!
Having worked for large, hotel chains my requests for system functionality, and looks and response time are complex sometimes. The team from STAAH have been outstanding to solve everything and exceed my expectations. Working day and night to get things done. Also the non-STAAH related contact, whats happening in the industry, or hints to do things better is invaluable - more than just a channel manager; a business advisor.

Response from STAAH
Replied June 2016
Thank you Troy for your kind words, your review is greatly appreciated.
June 2016
Hormuz from Express Hotels
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
June 2016
User Friendly
STAAH as a product is user friendly. The Internet Booking Engine is good and guest pro. Guest can create the booking in some seconds. Their Channel Manager has many good features which others do not have.

Response from STAAH
Replied June 2016
Thank you for your review Hormuz and in particular your feedback regarding productivity and last minute rates. We are continuously improving our channel manager and we will certainly consider how to implement your suggestion. Please contact support@staah.com if you have any specific questions.
June 2016
Sameer from The Byke Hospitality
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Excellent Channel Manager & Booking Engine (Achieve your Targets)
Since Past 2 + years i'm using Staah & Staah Max as a Channel Manager & Booking Engine. Its excellent user friendly & we convenient any all ways. After connecting with Staah Our Online Revenue has increased by 80% which is remarkable.

Response from STAAH
Replied June 2016
Thank you Sameer for your review and kind words, it's greatly appreciated. Please send more details of your suggestion regarding promotions to marketing@staah.com and we will certainly consider it as part of our continuous improvement program.
July 2016
Marris from Colonial Lodge Motel
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
July 2016
Colonial Lodge Motel
I chose to go with staah 4 years ago I have never regretted doing so. The Staah website is very easy and straightforward to use. The reallocation of rooms makes life easy, it saves logging into multiple sites. with a simple click you're on business review allowing you to compare business revenue with the previous year. Staah is always looking forward and improving with regular updates.

Response from STAAH
Replied July 2016
Many thanks for your review Marris, your comments make us strive harder.
June 2016
Namrata from Ramsukh Resorts
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Ramsukh Resorts review
Great experience. Excellent customer support. Ms Suvrata has been very helpful always. The software is user friendly. The only thing missing is-Extra adult & extra child rates cannot be updated as per weekday, weekends, long weekend options for a resort like ours where extra person rates differ as per season.

Response from STAAH
Replied June 2016
Thank you Namrata for taking your time to review STAAH. We have taken your comments on board and will revert back to you when we update this functionality.
July 2016
sherwin from Parnell Inn and Kuirau Park Motor Lodge
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
July 2016
mobile software managing your business anywhere
We are uncertain how we can be benefit from STAAH before we commence to use. It is really a lovely software you can manage the availability and rate anytime and anywhere. You won't miss some bookings and get fresh of availability as long as the updates. Rates are keeping the same accrossing all channels. It saves our time and make us away from dilemma of complaint from guest

Response from STAAH
Replied July 2016
Thank you so much for your review Sherwin. We really appreciate your comments.
June 2016
Jimmy from The Waterfront Shaw, Lavasa
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
June 2016
It's really good
We have had an excellent run with the company and solution offered. They helped us sign up with the OTAs and then setup the system for us too. They proactive get back to us and suggest what will work for us better and point out when we are going wrong. Obviously it's their own software that is doing the heavy lifting and which is generating the information they share with us.

Response from STAAH
Replied June 2016
Thank you Jimmy for your review and kind words, it's much appreciated.
July 2016
Glenn from The Old Nurses Home Guesthouse - Reefton
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
July 2016
Expanding our reach with Staah
We needed to expand our web booking platform in order for our business to be available to more potential guests. Without doubt, obtaining Staah software has been a great move for our business allowing us to expand our booking pages and also to securely manage our bookings. Overall our booking system is now more efficient and that allowed us to reach more customers.

Response from STAAH
Replied July 2016
Thank you for your feedback Glenn. Your review is much appreciated.
June 2016
Darshana from The Emerald Hotel & Service Apartments
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Fantastic Software
Its a very user-friendly software. Fastest updated in just one click. Accurate mapping which makes the Hotelier work easy and time saving.

Response from STAAH
Replied June 2016
Thank you very much for your review Darshana, it's greatly appreciated. I believe the Stop Sell functionality you need is already available. Please visit the following page on our website and let us know if you need any further help: http://www.staah.com/channel_manager_stop_sell_limit.htm.
June 2016
Saravana from Octave hotel
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
June 2016
Staah Review on 16/06/2016
Good working with them. They help us out whenever it is required. We have had some great experience working with Staah primarily because their response has been good. Keep it up!!!!

Response from STAAH
Replied June 2016
Thank you Saravana for your review. We are always looking for ways to improve our service. If you have any specific suggestions regarding flexibility of co-ordination with portals, please email marketing@staah.com. Thank you.
June 2016
ranvijay from umaid hotels
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Great channel Manager every hotels should go for staah
Before i could decide on a channel manager for all my 4 hotels in jaipur i checked and tried each and every channel manager possible and at last got STAAH its made my life easy as all my booking are online and to handle about 76 OTA its easy to handle gavin and tarun are doing a great job i wish them all the best for the future.

Response from STAAH
Replied June 2016
Thank you Ranvijay, that's very kind. We really appreciate your review.
June 2016
Ovais from Grand Residency Hotel and Serviced Apartments
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
June 2016
Grand Residency Bandra
So far it's been fantastic. The ease of functions and less complication makes it user friendly and gives sense of confidence

Response from STAAH
Replied June 2016
Thank you Ovais, we really appreciate you taking the time to leave a review. And we take on board your comments regarding reports and the mobile app. We are continuously developing our products and will keep you informed as new features and improvements are released.
June 2016
Balasubramaniam from Confluence Banquets & Resort
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Excellent Service & Friendly
It was great pleasure to have STAAH - VETO as a channel manager. They team and account manager is friendly and anytime to help. Assistance is provided in all ways. Also, They are kind helpfull for all issues and updations. Special mention Deepti, Geetha and Dhyey doing a excellent job.

Response from STAAH
Replied June 2016
Thank you Balasubramaniam, this is wonderful to hear and we are very grateful for your review.
June 2016
Rahul from Lemon Tree Hotels
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
June 2016
STAAH Review 2016
STAAH is a channel manager which uses a minimalistic approach to do tasks efficiently. It is very dynamic and intuitive in nature.

Response from STAAH
Replied June 2016
Thank you Rahul for your review. We acknowledge that there have been shortcomings with RateSTalk which are addressing. Please escalate any technical issues to support@staah.com and a member of the team will respond to you as soon as possible.
June 2016
Manvendra from Meridian bay resort and spa
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
At first Thank's to STAAH for making our hotelier work easier and comfortable.
I don't have more words but STAAH but yes would like to say to any hotel or resort that just take it on trial basis and then you will come to know what changes STAAH has made in your day to day work.

Response from STAAH
Replied June 2016
Thank you Manvendra for your kind words. As you know, we are continuously improving our products to provide more options and we will keep you informed as they are released.
June 2016
Rohit from The Oriental Residency
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Great Tool for Channel Management
Having worked with couple of other channel managers we switched to Staah for the ease of use and actual performance of the software. Basically all functionalities actually work and the customer support team is very fast and friendly to all our needs.

Response from STAAH
Replied June 2016
Thank you so much Rohit for your review and kind words, it's greatly appreciated.
July 2016
Lee & Barry from Chelsea Park Motor Lodge
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
July 2016
Our new website and channel manager
We selected Staah to develop our new website, and at the same time selected them for our booking engine, channel manager and web host. They have been extremely professional and supportive during this time of change, and the product is delivering everything we require.

Response from STAAH
Replied July 2016
Many thanks for your review Lee & Barry. It is always a pleasure working with such lovely people.
June 2016
Jennifer from Privilege Group Of Hotels
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Great Responsive Time from STAAH
Great Team to work with, they quite understand your requirements and cater to the same. All issues are solved in short time period. Great decision to work with STAAH as a channel manager.

Response from STAAH
Replied June 2016
Thank you Jennifer, we really appreciate your review. We continuously develop all our products, including channel manager, and we will let you know as new features are released.
July 2016
Karan from Four Canoes
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
July 2016
Excellent.........
STAAH has help us to control and grow our business with simple access to online distribution and digital marketing services. We have found the software to be extremely simple to use yet efficient. STAAH is very reliable and all of our data stored is secure and can only be accessed by the hotel.

Response from STAAH
Replied July 2016
Thank you Karan for your review. We really appreciate your comments.
June 2016
Apurva from Fariyas Hotel Mumbai
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Best in Class Product backed by Best in Class Support
From the time we have started to use Staah Channel Manager & Booking Engine our online channel bookings have grown exponentially. Staah is a very powerful e-distribution platform which we have used to maximize Hotel Revenue Yield.

Response from STAAH
Replied June 2016
Thank you Apurva, we really appreciate the kind words and you taking the time to leave a review.
June 2016
Prakash from Revnomix Solutions
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Great asset to RM, yet very simple
STAAH understands the requirement of a hotelier. In todays complicated online world there is huge need of simplification and i think STAAH has done it exceptionally well

Response from STAAH
Replied June 2016
Thank you Prakash for taking your time to review STAAH. We really appreciate your feedback. STAAH releases at least three updates to improve functionalities and we hope to address your concern.
June 2016
Danukh from Amaara Hotels
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
June 2016
Good Product, easy to use.
Very easy to use and friendly UI product. Setting up and mapping takes some time depending on the property, however once set up everything is running smoothly.

Response from STAAH
Replied June 2016
Thank you very much for your review Danukh. We take on board your comments and will endeavour, as we always do, to respond to your requests as soon as possible.
June 2016
Samson from Hotel Regal Enclave
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Happy with STAAH
Staah is one of the best channel managers.Our experience of using staah as a channel manager has been a smooth and effective one. Highly recommended for other hotel properties to go in for Staah as channel manager.

Response from STAAH
Replied June 2016
Thank you very Samson, it is wonderful to hear you're so pleased with our channel manager. Thank you for taking the time to leave a review.
June 2016
JARAN from HOTEL CENTRAL EXCELLENCY
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Prompt backup Support
Best thing about STAAH is if there is any feature which is not there, they try to implement it & easy to use extra-net

Response from STAAH
Replied June 2016
Thank Jaran for your review, it's greatly appreciated. We do keep our rates under review to ensure we remain competitive whilst allowing us to continually invest in making our improving our products for the benefit of all properties.
June 2016
Dinesh from Mahagun Sarovar Portico Suites Vaishali Ghaziabad
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Excellent tool for revenue managers
I have used other channel managers also, but recently in January 2016 shifted to STAAH and one thing I can assure everyone, I am happy now of our decision to shift to STAAH. Recommended to all.

Response from STAAH
Replied June 2016
Thank you Dinesh for your review and kind words, this is great to hear. We have some good news for you and look forward to telling you about it next week!
June 2016
Khir from EV World Hotel
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
June 2016
EV World Hotel STAAH Review
Great functionality, feature, user friendly, nice interface, easy to use, easy to teach for basic functions.

Response from STAAH
Replied June 2016
Thank you for your review Khir and your kind words. We acknowledge there can sometimes be challenges during the mapping process, in this case ensuring that sufficient rates and availability are entered before the channel connection is made.
June 2016
Suraj from Sunshine Hotel, Raigarh
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
June 2016
BEST SOFTWARE EVER USED!!
The best thing about staah is that they have good app for iOS user. Software runs very smooth and is definitely user friendly. The support team is always available round the clock and resolves the issues very fast. I feel its more than a channel manager.

Response from STAAH
Replied June 2016
Thank you Suraj, it's great to hear such a positive review of our products and our people.
June 2016
Kah Shing from Hotel99
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Fantastic OTAs managing software
Great, save a lot of time when using this program I do not need to go to each OTAs to adjust price and open/close availability.Also since the mapping done by the support team, it save us a lot of trouble that we faced when we were using similar program.

Response from STAAH
Replied June 2016
Thank you very much Kah Shing, we really appreciate you taking the time to leave a review.
July 2016
Morgen from Arista Capri Motel
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
July 2016
Simply the best!
I find STAAH very easy to use. Any updates are always logical and seamless. STAAH integrates with our motel room software perfectly and inventory and price updates are quick and accurate reflecting in an instant on our STAAH hosted website.

Response from STAAH
Replied July 2016
Many thanks for your kind words Morgen. We really appreciate you taking your time to review STAAH.
June 2016
Shagufta from Kings Inn Holiday Home
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Useful and Best app for Hotels
Always work as required. Never had any issue in updating an information. Mr. Vishal always there is any information or help required.

Response from STAAH
Replied June 2016
Thank you Shugufta, we really appreciate your review. We are always considering new OTA integrations as part of our ongoing expansion program and will keep you informed as new channels become available.
July 2016
Tim from Terrace Motel
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
July 2016
Great software and very good customer support
We are very happy to use Staah for our business as it is easy to use and has great customer service support for any kind of question. Also the updates in the system are always very useful and well thought of. We are using Staah for many years already and are very happy with it.

Response from STAAH
Replied July 2016
Your review is much appreciated Tim. Thank you!
July 2016
Jane from Appleby House
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
July 2016
Staah Review
I have little experience with these systems but the system seems to do what I need it to do, it would have been very difficult to set up if it had not been for support by Staah staff, they have been great

Response from STAAH
Replied July 2016
Jane, Thank you for taking your time to review STAAH. We appreciate your feedback and have taken your comments on board.
June 2016
Haresh from Hotel Suba International
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Great option to manage all OTA
It is really great option to control all OTA at one point and very user friendly system and this channel management system has offered new vision to OTA business.

Response from STAAH
Replied June 2016
Thank you Haresh for your review and kind words. Our Max Channel Manager offers dynamic pricing - a member of the team will be in touch to discuss this with you.
June 2016
Shashank from Lemon Tree Hotels
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
3.0
June 2016
STAAH Review - Lemon Tree Hotels
I work with STAAH on a day to day basis which is why I am able to give a critical feedback on it. STAAH overall is very useful and it has many features with other Channel Managers don't. the main problem with STAAH is that they are reluctant to work on suggestions on improvements or features which the system doesn't have. It would be an excellent tool if they had the kind of technology to cater to the user's requirements better.

Response from STAAH
Replied June 2016
Thank you for your review Shashank. Whilst we consider all ideas and suggestions we prioritise those which are urgent and in greatest demand. We are able to offer connection to the GDS and a member of our team will be in touch to discuss this with you.
June 2016
Mihir from Jenjon Lake Vaitarna
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Best App ever .
One App gives all the information you need. Can login from laptop and syncs with your phone too......

Response from STAAH
Replied June 2016
Thank you very much Mihir, we really appreciate your review. Regarding the mobile app, it's important to us that your data is secure so, like many other apps, we have set it to require your password each time you login.
June 2016
Deepak from Suba Group of Hotels
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
June 2016
Staah The Game Changer in Channel Manager
Staah is not a Channel Manager but it is a tool which takes your Hotel to the next Level.. It has so many options to plan strategies your open room inventory, maximize your Room Revenue & sell add on benefits even before the Guest walks in

Response from STAAH
Replied June 2016
Thank you very much Deepak for your generous review, we really appreciate it.
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