About Hoteliga

Hoteliga is a cloud-based hotel property management solution that provides hotels of all sizes, various tools and functionalities, which help them to manage their business operations and routines. Key features include reservation management, point-of-sale (POS), reporting, housekeeping management, an online booking engine, guest history management and rate management.

Hoteliga features a drag-and-drop reservation calendar with color-coded entries that can be customized. Hoteliers can also monitor guest history and maintain guest profiles with contact information and preferences. The solution's housekeeping feature automatically generates schedules at specified intervals. 

Hoteliga also includes a booking engine for the hotel's website, which...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

83 Reviews of Hoteliga

Average User Ratings

Overall

4.94 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(78)

78

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 83 results

October 2019

Daphne from Daphne's Club Hotel Apartments

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2019

Very flexible system and outstanding customer support

All in all it's an good system and I am happy to have chosen it. Apart from it's flexibility, Hoteliga has by far the best customer support I have experienced in a software company and that is the main reason I highly recommend it.

Pros

It's flexibility and the fact that it is constantly updated with new features.

Cons

- It lacks certain functions, which I was used to using in previous off-line systems. - There are some hitches in its integration with other online booking systems.

Reasons for Switching to Hoteliga

I wanted to switch to a cloud system and the previous company had not yet developed one.

March 2016

Stavros from Kerameion

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2016

Everything you need plus the people you need

To start off: Yes, you need a channel manager. When I started this little hotel, people said that maybe investing in software was unnecessary (even if it did not cost much); I'd be able to cope just fine without it. Yes, I'd have coped; if I had only advertise through a single site. But the world and the internet are vast, and locking oneself out of a huge potential market and loyal guests is not a sound business move. And even if you limit your web-presence, what about returning guests who want to bypass the third party website and 15%+ commission those sites charge? If that wasn't enough, a good channel manager software will help you with your book keeping. Or at least hoteliga does. My accountant loves it. While other clients give bring her a folder of chaos, I have neat print-outs, allowing her to easily cross-reference all credit card charges, commissions due etc. The first time i came with my notes and explained, she did not pay too much attention, clients always talk and talk. The next time she asked: "Did you bring..." I grinned, of course I did. It takes less than a minute to do after all and makes me my accountant's favorite client. And everyone in a service orientated industry, as tourism is, quickly finds out that the interpersonal relationships are extremely important - just as you want to give the best to your clients and get those great ratings for your property, you also want to get the best out of the people you work with, and you can only achieve those things by being awesome yourself. Which brings us to perhaps the main point on why I am sitting here writing a 5/5 star review: the people. I could write that the hoteliga team has always been there when I needed them, which they have, but such a review could backfire - after all, you could then say "I prefer a software where I wont need them in the first place." So let me rephrase this: the hoteliga team has always been there, not just when I needed them, but also when I needed someone else. When there was a problem with a partner website advertising the property, the team was there to assist me with their knowledge of the industry. A guest left me a review saying "On top of that there's Stavros, the host, that makes you feel welcome and taken care. " I was grinning for a week. Well, now I am here to pass it on: "Hoteliga is everything you as a hotel need, and on top of that you'll get Eva & co to support you in your business."

December 2020

Nikolas from Greece U Around Athens

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Happy to work with Hoteliga

Easy to manage reservations & setting prices

Pros

Not very steep learning curve, staff always willing to help, offers many features

Cons

Perhaps adding a few more report types, although if I do mention this to the Hoteliga team they will do it asap.

Response from Hoteliga

Replied December 2020

Dear Nikolas, thank you for your kind review! We are very happy to work with you and Greece U Around team!

April 2019

Mathias from Technische Universität Kaiserslautern

Company Size: 1,001-5,000 employees

Industry: Research

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2019

Property Management System with great UI

Pros

Cloud-based and intelligent Property Management System (PMS). Great user interface and data presentation.

Cons

Less transparent in how data is processed internally, yet this allows simplified user interaction.

Response from Hoteliga

Replied April 2019

Thank you for your kind words Mathias. We are happy you liked hoteliga! All the best from hoteliga team

December 2020

Stefan from St Athans Hotel

Company Size: 11-50 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

One Stop Shop

Great team to deal with

Pros

We use Hoteliga for all our PMS, Booking Engine and Channel Manager needs - it's great it seamlessly integrates

Cons

No complaints so far, seems to work how we want it to

Response from Hoteliga

Replied December 2020

Thank you for your review! It is a pleasure working with you and St Athans Hotel team!