





Registration view






Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8About Innkey PMS
InnKey PMS is a cloud-based hotel property management solution that is designed for small to midsize hospitality companies such as independent hotels, hotel chains, resorts, inns and lodges. The solution can manage multiple properties with a single login and data can be consolidated by region, concept or brand.
Key features include reservation, management of material, laundry, housekeeping and point of sale (POS). The reservation feature helps in displaying bookings with guest names, which are color-coded to denote a confirmed booking, bookings on hold, wait-listed reservations and new requests. The information regarding room bookings such as the number of rooms occupied, average room rates and group reservations are also visible from the booking screen.
...Registration view
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8Average User Ratings
Overall
Ease-of-use
5.0
Value for money
4.5
Customer support
4.5
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
October 2017
Rohit from Hotel Shree Vatika
Company Size: 51-200 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
October 2017
InnkeyPMS is a perfect solution for our hotel.
We have been very happy since implementing InnkeyPMS over 2 years ago. The training was very good, they are always helpful if we have questions, and I am impressed by the features they continue to add. I am happy to highly recommend both the product and the company.
Pros
We can effectively manage our online bookings with their seamless integration with almost every OTA we can think of. No more hassles about rate and room inventory updates as well as overbooking. Our workload is reduced significantly as a result and we can cater to our guests better. The best part of interface is, they provide interface log, which gives clear understanding of every communication between PMS and online channels on rate and inventory updates.
Cons
Everything is ok, except They should provide some keyboard shortcuts.
October 2017
Mohammad from Hotel Western
Company Size: 11-50 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
October 2017
I don't have a huge background in hospitality so changing to Innkey was like a breath of fresh air.
The level of support we've received from Innkey has been outstanding. We're a bit different from the normal clientele, being a social service provider moving into temporary accommodation management to support our clients and community. customer support were was friendly, polite and very helpful - providing us with training and set up to meet our business needs.
Pros
Reporting features, customer support and user friendly! The product works well and delivers on what's expected. Its reporting features are impressive, allowing us to make smarter decisions around property acquisition and tenancy trends. The integration with tally ERP 9.0 and QuickBooks accounting software streamlines the billing process.
Cons
December 2017
Gita from Comfort Inn
Company Size: 2-10 employees
Industry: Hospitality
Time Used: Less than 12 months
Review Source
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
December 2017
Old software
if you like old software then go ahead, if not I would choose something more updated.
Pros
I liked how easy this was to use and how quickly my employees were able to use it as well. My biggest concern when choosing a PMS system is customer care and this PMS has a good one!
Cons
It is very outdated in my opinion. It doesnt let you connect with Channel Managers and to me that was important because majority of my reservations came from 3rd party channel managers.
June 2017
Mr. Golu from Hotel Amar Vilas
Company Size: 11-50 employees
Industry: Hospitality
Time Used: More than 2 years
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
June 2017
Satisfied
The most? It's so hard to tell since all the features are so good. You can feel the philosophy and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and as convenient as we use further. Well, what we like the most about this system is that we can feel the presence of Innkey staff behind the system.
Pros
This software is really the best, only as any other software you do need to work with it, set it up as per your exact needs and use all the functions that are available and handed to you on a silver plate so to speak. As the system does not know what the best is, this part of the set up system is up to you to take care of. But its all there, and their customer service team will advise the best paths to take.
October 2017
Navneet from Raghu Mahal Hotel
Company Size: 11-50 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
October 2017
We recommend Innkey to any other users or companies looking for data quality and a system which informs your decision making.
Makes accounting simple, including reconciling both card and cash transactions which had previously a nightmare. And has been simple in collecting guest information and using that for repeat guests. The reports are simple and uncomplicated, and the service has been fantastic throughout. We have been showing it off to all those in the industry. The team at Innkey are constantly reviewing the software and listening to user’s feedback to improve the software. I can only see Innkey becoming a better and better product with time, to improve its usability and features. Thanks, Innkey Team
Pros
We recently took over a motel, and along with it was a mess of a reservation system. We looked around at a range of options and settled with Innkey cloud based and ease in the entire reservation process. We have got that and a whole lot more, It is incredibly user friendly, especially for us with a touch screen system.
Cons