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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.53 / 5 (19)


4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5


4.5 / 5

Last Review Written

January 8, 2021


  • Pros

  • Hotsos makes communication easier for the departments at the hotel. It is very organized and easy to find what you need to input.

  • The multi functional uses of the program. It communicates with our POS system great and we use it for multiple departments. It is a great tool if you use it well.

  • Cons

  • The system lags at times which makes the orders not accurate on timing. I like how there are little pictures as status on the orders however it doesn't have an icon bar that show what they mean.

  • Sometimes the support team isn't the best at following up with any issues, however HotSOS will usually resolve itself.


Pricing Range

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Pricing Guide

2020 Hotel Management Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

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Additional Info

Ideal Customer Size




Operating Systems