Suite 4 by Ericsoft is a cloud-based property management solution (PMS) designed for hotels and restaurants. Key features include marketing management, front office management, reservations management, guest experience management, catering tools and online booking.
Suite 4 provides users with a configurable dashboard that helps users to manage guest information and bookings, front and back office activities, sales strategies on multiple channels and more. The solution’s business intelligence (BI) system allows users to select which statistics display on the dashboard interface as per their requirements.
Additionally, users can also set price variations based on occupancy levels, allow customers to check in online and send customized emails to guests using templates in multiple languages. Ericsoft also offers food ordering and housekeeping modules that integrate with the suite.
Services are offered on an annual subscription basis after a one-time implementation fee. Support to users is made available via phone and email.