About 321Forms


321Forms is a cloud-based human resource (HR) solution offering onboarding support for midsize to large businesses in all industries.

Employees can access 321Forms prior to their first day on site. Benefits, open enrollment, onboarding and tax forms are available. Forms can be auto-populated with previously entered information, and if updated forms are required, existing information can be imported.

321Forms offers custom form creation, and their interface is designed for desktops, tablets and mobile devices. Multiple languages are supported, and forms filled in another language can be converted into English. An open application programming interface (API) allows integration with other HR software.

The software is equipped with a user guide, tutorial videos and an onboarding wizard in multiple languages. Email and phone support are also available. 321Forms is priced on a per user per month basis. A one-time setup fee is determined based on the number of custom forms required.



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Supported Operating System(s):

Web browser (OS agnostic)

23 Reviews of 321Forms

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

4 stars

(9)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 23 reviews

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October 2016

Pam from Springstone

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Great Onboarding Product

The team is great and very easy to work with. I have appreciated the flexibility with customizing forms to suit our needs. Very affordable product, good UI and have had very few problems with new hires logging in and completing their forms. I would highly recommend this product.

Pros

Ease of use, friendly UI. Positive feedback from Hospital HR Directors and new hires.

Cons

We are in the process of moving to Enterprise level fully integrated HCM which will include an onboarding piece that we will eventually move to. Although I am still exploring the options, I am not certain there is an easy way to get all your employee forms out of their system and into a new system without a lot of manual work.

October 2016

Dee from Hospitality Restaurant Group

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2016

Payroll Admin

We signed on with 321 Forms and they bent over backwards to make "our" wishes come true. I loved the fact I had control over when I exported my employees...Our custom forms apparently cannot function in the "canned" on-boarding system we now have to use. 321 Forms team was and still is awesome.

Pros

That it can be customized

Cons

Slowness at times-but not often

September 2018

Loresha from MJ Staffing Solutions, LLC

Company Size: 11-50 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

My forms review

Pros

Since the recent update it’s a lot more user friendly which allows my to set up applications quicker.

Cons

So far so good I don’t have any complaints about 321 Forms. I’ve been using this product for about 3 years now

October 2016

Stan from Hospitality Restaurant Group

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Excellent Company to work with

321 forms was the most versatile company that we have ever worked with. Their willingness to find a solution to our specific issues was unparalleled and their pricing was way more competitive than any other company that we have worked with. If it not for our Franchisor forcing us to change, we would still be with them. We are sorry we left.

Pros

Willingness to customize the product
Personal Service
Price

October 2016

Jim from Abel HR

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2016

321 Forms on boarding

Our Company has been using 321 Forms for 2 years. The team is very easy to work all work had come in timely and as designed.

Pros

Flexibility

Cons

non that I have seen

May 2017

Ray from IPR

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

went from pure paper to electronic onboarding

Cost savings, improved record retention and file management.

Pros

Ease of use. Great support. Efficient. Ability to save forms. Saves on processing,/mailing. Avoids missing/incomplete forms. Ability to use own forms. Able to produce reports and monitor new hire application status.

December 2018

Harold from Ideal Holistics

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2018

321...Excellence

I would highly recommend 321Forms for any company looking to streamline the hiring process.

Pros

Thus product makes it very easy for small and medium sized companies to find seasonal work. The company I work with used this when trying to find workers to fill in their empty positions. Made the job VERY easy.

Cons

Overall, not a bad product. There were a few glitches when setting it up and we had to call customer support. But the ability to use 321Forms with our payroll made up for the time we spent getting the kinks out.

January 2018

Sabrina from InstaFame Marketing

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Easy to use Forms!!!

Pros

I like that I can share the forms with multiple people. 321Forms makes it easy to edit the fields on the forms needed.

Cons

I like the functionality of the program but would like there to be more customizable form field options.

November 2018

Rebecca from Talbert Transport & Distribution

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Functionality

5.0

November 2018

Great time saver

Pros

In a busy warehouse sometimes I don't have time to sit with an interview while they fill out paperwork, just to find out they lack some requirements. This streamlines the process ahead of time so I can shorten the process in the office, double check all requirements are met before they come in, and keep things rolling smoothly.

Cons

There is not much to dislike about the program. Everything they submit, you can still verify in person that it matches up, so you can eliminate fraud.

September 2018

Bonnie from Hunter Vision

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

September 2018

Simple

Pros

Saves not only time but is also eco friendly. Everything being web based makes navigating easier and finding information easier.

Cons

If there is every a computer glitch or internet issue this imposes us to be able to find the information needed whereas paper would not do this.

May 2017

Megan from MCL Contracting, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2017

Great experience. This software has significantly reduced the time spent on new hire applications.

Time savings, more accurate and complete applications.

Pros

It is easy to use and nothing can be missed. When we used paper application there was always a signature missed or some important information left off. Now with 321forms everything is entered and signed the first time.

December 2017

Heidi from Home Instead Senior Care

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2017

Great results

Pros