We help HR departments choose the right 360 degree feedback software to manage employee surveys and improve performance reviews. How does it work?

360 Degree Feedback Software


 
Primalogik 360 logo
 
Primalogik 360 is a cloud-based performance reviews solution for human resources (HR) professionals. It combines three talent management modules which include performance appraisals, 360-degree feedback and opinion surveys. Primalogik... Read More
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Primalogik 360 is a cloud-based performance reviews solution for human resources (HR) professionals. It combines three talent management modules which include performance appraisals, 360-degree feedback and opinion surveys. Primalogik... Read More
 
Spidergap logo
 
Spidergap is a cloud-based 360 degree feedback assessment solution designed for businesses of all sizes. Spidergap provides built-in templates or users can create customized questionnaires to gather feedback. Spidergap provides feedback... Read More
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Spidergap is a cloud-based 360 degree feedback assessment solution designed for businesses of all sizes. Spidergap provides built-in templates or users can create customized questionnaires to gather feedback. Spidergap provides feedback... Read More
 
3sixtylite logo
 
3sixtylite is a cloud-based feedback management and appraisal solution that allows users to manage their organization's appraisals and access historical data. It also helps users to deliver pre/post trainings, manage talent and monitor... Read More
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3sixtylite is a cloud-based feedback management and appraisal solution that allows users to manage their organization's appraisals and access historical data. It also helps users to deliver pre/post trainings, manage talent and monitor... Read More
 
MyTalent logo
 
MyTalent is cloud-based 360 degree feedback management solution designed for organizations of all sizes. The solution is suitable for use in a wide range of industries including automotive, education, transportation and telecommunication.... Read More
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MyTalent is cloud-based 360 degree feedback management solution designed for organizations of all sizes. The solution is suitable for use in a wide range of industries including automotive, education, transportation and telecommunication.... Read More
 
ClearCompany HRM logo
 
ClearCompany is a software system that works for human resources (HR) and recruiting teams across both public and private industries. The ClearCompany Talent Alignment Platform connects recruiting, new employee onboarding and performance... Read More
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ClearCompany is a software system that works for human resources (HR) and recruiting teams across both public and private industries. The ClearCompany Talent Alignment Platform connects recruiting, new employee onboarding and performance... Read More

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BambooHR logo
 
BambooHR is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS)... Read More
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BambooHR is a cloud-based human resources (HR) software service for small and midsize businesses. BambooHR offers small and growing companies a human resource information system (HRIS) that includes an applicant tracking system (ATS)... Read More
 
Namely logo
 
Namely offers a cloud-based solution for companies seeking a single comprehensive system to manage their human capital. Namely helps midsize companies manage compliance and streamline everything payroll, benefits and talent management. Namely... Read More
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Namely offers a cloud-based solution for companies seeking a single comprehensive system to manage their human capital. Namely helps midsize companies manage compliance and streamline everything payroll, benefits and talent management. Namely... Read More
 
Zenefits logo
 
Zenefits is a cloud-based human resources information system (HRIS) that features user dashboards, core human resources, benefits administration, onboarding and employee scheduling. When new employees are hired, HR professionals using... Read More
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Zenefits is a cloud-based human resources information system (HRIS) that features user dashboards, core human resources, benefits administration, onboarding and employee scheduling. When new employees are hired, HR professionals using... Read More
 
Trakstar logo
 
Trakstar is a cloud-based Human Resource Management (HRM) solution that provides HR professionals employee evaluation functionalities like performance review, goal management, 360-degree feedback and succession planning. With Trakstar,... Read More
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Trakstar is a cloud-based Human Resource Management (HRM) solution that provides HR professionals employee evaluation functionalities like performance review, goal management, 360-degree feedback and succession planning. With Trakstar,... Read More
 
Reviewsnap logo
 
Founded in 2007, Reviewsnap offers an integrated suite of talent management solutions spanning performance reviews, compensation management and learning management. The web-based solution allows businesses to streamline the performance... Read More
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Founded in 2007, Reviewsnap offers an integrated suite of talent management solutions spanning performance reviews, compensation management and learning management. The web-based solution allows businesses to streamline the performance... Read More

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Halogen TalentSpace logo
 
Halogen TalentSpace is a modular strategic talent management solution suitable for midsize and enterprise businesses. The integrated suite offers comprehensive tools to streamline talent management activities, including recruiting,... Read More
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Halogen TalentSpace is a modular strategic talent management solution suitable for midsize and enterprise businesses. The integrated suite offers comprehensive tools to streamline talent management activities, including recruiting,... Read More
 
SyncHR logo
 
SyncHR is a single-source core human resources (HR), payroll and benefits solution with one data model to support the entire system. The cloud-based design allows SyncHR to provide a real-time solution across functional areas within... Read More
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SyncHR is a single-source core human resources (HR), payroll and benefits solution with one data model to support the entire system. The cloud-based design allows SyncHR to provide a real-time solution across functional areas within... Read More
 
DATABASICS Time logo
 
DATABASICS Time is time and attendance software for companies of all sizes. DATABASICS has been operating in the software space since 1997 and the company has offices in both the U.S. and Canada. DATABASICS Time provides real-time... Read More
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DATABASICS Time is time and attendance software for companies of all sizes. DATABASICS has been operating in the software space since 1997 and the company has offices in both the U.S. and Canada. DATABASICS Time provides real-time... Read More
 
Collage logo
 
Collage HR is an all-in-one human resources (HR) and benefits platform. Collage is suitable for small and midsize businesses in a range of industries, including accounting, construction, healthcare, nonprofit, real estate, retail and... Read More
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Collage HR is an all-in-one human resources (HR) and benefits platform. Collage is suitable for small and midsize businesses in a range of industries, including accounting, construction, healthcare, nonprofit, real estate, retail and... Read More
 
BirdDogHR Talent Management Suite-Performance logo
 
The BirdDogHR Talent Management System offers cloud-based applicant tracking and performance management software for organizations in all industries, especially construction, manufacturing, engineering and skilled trades. The Talent... Read More
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The BirdDogHR Talent Management System offers cloud-based applicant tracking and performance management software for organizations in all industries, especially construction, manufacturing, engineering and skilled trades. The Talent... Read More

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CRG emPerform logo
 
CRG emPerform is a hybrid employee performance management solution that helps organizations to automate performance reviews and align, develop and retain talent. It can be deployed either on-premise or in the cloud. CRG emPerform... Read More
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CRG emPerform is a hybrid employee performance management solution that helps organizations to automate performance reviews and align, develop and retain talent. It can be deployed either on-premise or in the cloud. CRG emPerform... Read More
 
Shiftboard logo
 
Shiftboard is a cloud-based scheduling and workforce management solution that is suitable for businesses of any size that employ an hourly or shift-based workforce. Key features include employee management, scheduling, timekeeping,... Read More
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Shiftboard is a cloud-based scheduling and workforce management solution that is suitable for businesses of any size that employ an hourly or shift-based workforce. Key features include employee management, scheduling, timekeeping,... Read More
 
Netchex logo
 
Netchex is a cloud-based human resource (HR) and payroll management solution designed for midsize and large enterprises. Key features include recruiting and onboarding management, payroll management, tax compliance, time and attendance... Read More
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Netchex is a cloud-based human resource (HR) and payroll management solution designed for midsize and large enterprises. Key features include recruiting and onboarding management, payroll management, tax compliance, time and attendance... Read More
 
Bridge logo
 
Bridge is a cloud-based Learning Management(LMS) and Employee Engagement solution that caters to businesses of all sizes across various industries. It grants learners and course creators accessibility to content from mobile devices... Read More
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Bridge is a cloud-based Learning Management(LMS) and Employee Engagement solution that caters to businesses of all sizes across various industries. It grants learners and course creators accessibility to content from mobile devices... Read More
 
LightWork Talent Management logo
 
LightWork Talent Management is a web-based talent management system designed to help organizations with employee performance tracking and goal setting. LightWork integrates with all Human Resources systems and is available to companies... Read More
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LightWork Talent Management is a web-based talent management system designed to help organizations with employee performance tracking and goal setting. LightWork integrates with all Human Resources systems and is available to companies... Read More
 

Buyer's Guide

by Brian Westfall,
Market Research Associate
Last Updated: February 21, 2018


Giving and receiving feedback is a key activity that helps employees improve their skill development within an organization. It is also used by companies as a major part of the performance appraisal process. The process of 360 feedback identifies individual strengths, weaknesses and areas for improvement that help managers create development plans for their team members.

Gathering feedback from multiple stakeholders also provides insights about various areas of professional expertise that can be improved through training courses or other methods. This helps HR teams identify training needs for employees and plan sessions to be conducted by internal or external trainers. Solutions created specifically to manage and track the process of 360 degree feedback can help automate this process so it runs smoothly and efficiently.

This guide can help potential buyers find the best 360 feedback solution for their needs. Here’s what we’ll cover:

What Is 360 Degree Feedback Software?
Common Features of 360 Degree Feedback Software
Benefits of 360 Degree Feedback Software
Key Considerations for 360 Degree Feedback Software

What Is 360 Degree Feedback Software?

360 degree feedback is a process that involves gathering feedback on an employee from their manager, direct reports and peers. This feedback is usually gathered by filling out a questionnaire to rate the person’s performance in various areas. This process is used to understand how effective an employee is in his or her role.

360 degree feedback software efficiently manages the entire feedback collection and distribution process by automating the steps involved. Such solutions enable people to fill out a survey in the language of their choice, generate insightful analytics and provide real-time feedback to employees. This software allows managers and human resources (HR) teams to create short and long term goals for their staff members based on the results. These goals can then be tracked on a regular basis to monitor an employee’s progress towards them.

Common Features of 360 Degree Feedback Software

Most 360 degree feedback solutions offer some or all of the following functionality:

Customizable question library Allows users to select feedback questions from an existing library within the software. These questions can also be customized by modifying the text or rating scales. Users can make the comment section mandatory or optional for feedback providers. Questions can also be grouped together according to competency.
Evaluation templates Provides pre-set templates to quickly design, distribute and manage feedback surveys. These templates can be selected on the basis of an employee’s role, such as surveys for leadership assessment, manager evaluation, co-worker evaluation and overall employee evaluation. The template can also be customized to ensure specific information is captured based on an organization’s unique needs.
Reporting and analytics Enables managers to create customized reports for an individual, department, team or company. Individual reports can be compared with team averages to identify underperforming employees. Scores for all questions can be presented in charts and graphs, which makes it easy for HR teams and managers to draw meaningful conclusions.
Rater selection Offers flexibility by allowing either the manager or employee to select the raters who will provide feedback on each participant. In order to generate holistic feedback, raters can include a mix of peers, team members, direct reports, business partners and clients. Maximum reviewer participation is ensured by providing full anonymity to raters and keeping the feedback results confidential.
Statistics dashboard Access to real-time graphical data is given to team managers to view the status of completed and pending surveys. They can also send notifications to raters to complete the survey within a specified time frame. Feedback summary is displayed on a dashboard, which helps managers to quickly view strengths and weaknesses at the team level.
Multi-language support For organizations operating globally, it’s necessary that feedback surveys be available in multiple languages. The availability of survey only in one language can result in low participation rates, which defeats the overall purpose of 360 degree feedback.
Third-party integration Many 360 degree feedback solutions integrate with existing human resource information systems (HRIS) to ensure all data is synced and no manual duplication is required.

Benefits of 360 Degree Feedback Software

There are many benefits that can result from the implementation of 360 degree feedback software. Some of these benefits include:

Identify top performers: Reward and recognition is one of the best ways to boost employee morale and motivate them to perform better. A 360 degree feedback management solution helps team managers and HR professionals to identify their top performing team members so they can reward them accordingly, whether through increased responsibility, compensation, promotion etc.

Identify blind spots: Blind spots are the strengths or weaknesses of individuals that are unknown to them, but are generally identified by their peers or seniors within the organization. 360 degree feedback software provides feedback from multiple raters that can help uncover these blind spots and let employees know their potential strengths and improvement areas. Identifying these blind spots can also help managers develop the right training plan for employees to assist them in their career development.

Reduce the risk of discrimination: Since feedback in 360 degree solutions flows from multiple people performing different job roles, any discrimination against an individual on the basis of age, gender, or other factors is drastically reduced. This can help organizations avoid running into any possible legal trouble surrounding performance evaluations.

Key Considerations for 360 Degree Feedback Software

Here are a few things to keep in mind as you evaluate 360 degree feedback software:

Deployment method: A 360 degree feedback solution is either deployed on-premise or accessed through a web browser. For SMBs, a web-based solution with cloud storage is often preferred as it generally involves no upfront costs and operates on a pay-as-you-go model. The subscription can usually be upgraded or downgraded on the basis of your organizational needs.

Simple administration: Any tool you choose should offer an intuitive administrative interface that makes it easy to use and quick to design surveys. It should also offer users complete control by enabling certain people to monitor survey progress, send email or text reminders and make adjustments to survey questions as needed.

 

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