7shifts Software

Pros

7shifts is easy to use for both the operators and end users. The team at 7shifts is continually making enhancements to the platform.

Cons

Not having the program integrated with our point of sale system at this time.

Pros

I love how easy it makes scheduling, especially shift changes. Knowing staff members have their schedules at their fingertips helps keep them accountable, and I love the shift pool function. The support staff is always great, any problems I've encountered or help I've needed has always been addressed promptly.

Cons

I do wish that admins could edit each other's profiles. We recently opened a second location and I was helping them set up their schedules, and it was annoying to have to bug them if I needed to change their roles or locations.

Working with the app has been awesome. Never had a problem. When something works well you should rarely need support. But there's been a few times I've asked a question on how to do something and they were super responsive and cool.

Pros

Its turn key. When opening a restaurant nothing is turn key. Once you set it up..It works 100% like it's supposed to. Communication/announcements. When there s a problem from the day before I can segment that based on position. No need to hit the FOH with a lesson that's only applicable to the BOH. This allows that.

Cons

Its really hard to find something I don't like. I really have no complaints. But I think a good feature to add: historic sales inputs- for the labor %- to continue the next week automatically.

Great experience. Would recommend to anyone

Pros

Ease of use. Great flexibility with employee scheduling options

Cons

All great 0 issues. The only thing I would add is an option to have certain days not able to be taken off once a certain number of employees request

My overall experience has been very positive. 7 Shifts has allowed me to save several hours a week and be a more effective personnel manager.

Pros

7 Shifts allows me to take a much more strategic approach to scheduling. Before 7 shifts, I managed my schedule manually and most of my mental energy was spent creating the scheduling template and organizing my employee's scheduling requests. With 7 shifts, the template is already created and the employees are in charge of managing their own requests. The end result, I can spend my time scheduling my employees strategically to best meet my anticipated demand at the greatest value.

Cons

The software is such an improvement as compared to what I was dong that I really can't find any faults.

So far it has been great. You can view your shifts, pick up or release shifts into the shift pool, check your time sheet, and see who you are working with that night. Some apps don't allow you to see that or check your time sheet so it is extremely helpful when preparing for a shift.

Pros

I love the notifications when the schedule is posted. I get a text and it gets posted to the app.

Cons

So far I can't find anything I truly dislike about it.

The setup process was a breeze. Working with reps was such a positive experience. I felt like he was always available to assist me and was always knew the answers to questions immediately.

Pros

7shifts saves me so much time when building my weekly schedule. All the information I need is right at my finger tips and I don’t need to be looking through a request off book. So much less room for error

Cons

no cons that have come up at this point

Our rep was great

Pros

All of the features, easy to manage availability

Cons

Difficult to view the full schedule without scrolling up and down when you have employees in multiple roles. There is no support on the weekends

We now have a better handle on budgeting labor hours. Ease of use and better accountability for all my employees.

Pros

Great communication tool
Easy to use
Tons of options

Cons

Could possible use an open reason for time off or availabilities.

Pros

Drag and drop scheduling and not having to manage availability/time off requests.

Cons

The clock in app is separate from the scheduling app.

Pros

I love that this software is easy to use - and you are always making it better by updating and adding new items.

Cons

The least thing I like about our system is when you are removing an employee due to theft or immediate termination - that there should be an option to make the remaining shifts that are left for that employee to go to open shifts - instead you need to physically remove the shifts and put them to open shifts - and if the MOD hadn't noticed that this wasn't done - you could potential be shorthanded.

It is easy to use and someone is always there to help if we have questions, comments or concerns. It has made scheduling easier on us and our staff. Everything is right there on your phone.

Pros

We have 50+ employees at our restaurant. It used to be difficult looking up everyone's availability and time off. Now with just a mouse click everything you need to know about each individuals availability and time off is at your finger tips. It saves our management team so much time!

Cons

When you decline a request off and put in a reason why we can not figure out how the staff member sees those. It's most likely us and user error?

so far so good -- love the ability to manage my schedule from home/on the go

Pros

I like the shift flag feature --- would like an attendance report option.

Cons

Announcement feature is faulty at best -- would like the option to send announcements company wide without having to select each zone which results in multiple emails/notifications for a single message.

Would love to see a feature where you can pin announcements and a place where you can make attachments more easily accessible

Pros

Schedule building is a breeze and then available through the app.

Cons

Better POS integration would be a great benefit.

Pros

If employees want to change their shift, they don’t need to ask their boss/manager and it gets forgotten. The shift is directly sent for approval and a replacement can easily be found.
You can also mange your daily salary budget and even weekly to have control on how to staff efficiently.

Cons

They need to have cluster part of their platform to get daily sales.

It’s improved so much that their is nothing to complain about.

Made for easy communication of schedule. Gave ability to reach out to entire team at once. Made it easy for crew to reach out to management even when off duty.

Pros

Easy to teach, user friendly, free for staff, made my job easier.

Cons

The updates didn't always make it better.

Nice to release schedule to all Teammembers at once.

Pros

Ease of use. Easy to change shift times.

Cons

Nothing so far. This software has been very helpful

Like I mentioned above in my title and in the 'pros', so much less time dealing with my old Excel spreadsheet ....... schedules are done in a matter of minutes, and less mistakes with availabilities and time off requests.

Pros

I love how easy it is to make weekly schedules. From just copying them week to week, to easily changing a shift when an employees availability is not there, to keeping track of days off needed....... less to worry about! Also, NO MORE EXCEL SHEETS!! No more creating the following week, fixing a cell calculation that got changed, no more adding up all employee hours individually! Just add in 7punches, and all that is taken care of for you! Just close a payroll period, download the excel file and print. Simple. OH, and I forgot to mention the app!! Wonderful, and great updates happening!

Cons

Honestly, it works great. I can't complain. Money well spent!

Love it

Pros

I like the broadcast messaging option. The mock schedule option before publishing. The employee information all in one place and also the manager logbook. Everything’s all in one place - Mise en place !

Cons

The inconsistency with the layout, multiple people at our restaurant are using differently versions and sometimes it shows up with inaccurate information.

Overall positive experience.

Pros

Ability to easily and clearly make and show schedules. Reports of worked hours showing breakdown is very helpful

Cons

No ability to see actual number of days worked summarized. In a month if someone works for 20 days, it will show 20 lines instead of one line saying he or she worked 20 days. This is essential a simple thing like how many days an employee works is inexplicably missing!