ADP Workforce Now Software


 

ADP Workforce Now is a human capital management solution for companies with more than 50 employees. The core capabilities of the solution include human resources management, payroll, benefits, talent management, compliance, time and labor management and analytics and benchmarking.

The fully integrated suite is built on a single database, which automates data synchronization across different components and helps users to minimize manual administrative tasks. The platform also integrates with other HR and business applications via the ADP Marketplace and APIs.

With ADP Workforce Now, clients also receive self-service tools for employees and manager, such as the widely used ADP Mobile app, to access paychecks, W-2s, timecards, benefit information and more; proactive compliance and regulatory alerts; external perspectives on making HR and business decisions with the help of ADP Benchmarking, the ADP Research Institute and ADP Professional Services; and access to a client community with more than 50,000 peers.

 

ADP Workforce Now - Multi-device accessibility
 
  • ADP Workforce Now - Multi-device accessibility
    Multi-device accessibility
  • ADP Workforce Now - Job benchmarking
    Job benchmarking
  • ADP Workforce Now - Post job details on various job portals
    Post job details on various job portals
  • ADP Workforce Now - Manage candidates profile
    Manage candidates profile
  • ADP Workforce Now - Benefits management
    Benefits management
  • ADP Workforce Now - ADP Mobile
    ADP Mobile
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

2,317 Reviews of ADP Workforce Now

 

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Software Advice Reviews (322)
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Showing 1-20 of 322

D O from D & L transport
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

extremely easy to use and itgives you more bang for the buck. I was looking for something simply to use

Cons

It was a little hard to set up, but then I'm not computer savy. someone with some computer knowledge could it do it much faster

Review Source
 
 

Gil from Antique Lighting
Specialty: Other Services
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

ADP is a good addition

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

ADP Workforce now is very simple to use for a small business but has a wealth of information and resources to help you.

Cons

I really liked the ADP product and enjoyed using it, but at times I found the ADP rep to be a little pushy about wanting us to implement upgrades. Other than that no complaints.

Review Source
 
 

Sandra from QuoteWizard
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Pretty user friendly way to keep track of paychecks

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It’s been pretty user friendly in terms of being able to check on your previous paychecks and it’ll give you the breakdown of your pay

Cons

I can’t think of any cons because I really only use adp to track what my company is paying me so there are features I’m not using

Review Source
 
 

Aamir from jumeirah
Specialty: Hospitality / Travel
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Easy and user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall a good product

Pros

Fits all the needs and helpful to HR and the Payroll .. less overhead costs and the good support from the vendors

Cons

Need to manually update the time change twice every year.... would be convenient if these are automated

Review Source
 
 

Debbie from The Wilderness Center
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

As a employee who spent much of my time on the road, ADP was easy to log in and track my payroll. It was user friendly and easy to navigate.

Cons

To be honest, I cannot think of anything that I disliked about the ADP program other than logging on could sometimes be a challenge since interenet service could be spotty in certain areas.

Review Source
 
 

TJ from SHG
Specialty: Food / Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

Most secure, dependable comp

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use, simple layout, easy to use, look up info, track stubs, etc. Makes managing payroll that much easier

Cons

No real complaints. Need to come up with some more characters to meet the minimum when no cons is tough

Review Source
 
 

Sydny from Mead Public Library
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Easy to use and to navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how easy this program is to use. The simplicity of it makes it very user friendly. I have used both the iphone app as well as the browser version.

Cons

There really are no major cons, however I do think that the data offered is very limited. That may depend on your user level though.

Review Source
 
 

Brian from Pole Star Experiential Learning
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great HRMS platform

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very user friendly and extremely easy to use. A one stop shop for time keeping and benefit management. You can also use for schedules.

Cons

Not sure I have a con for this software. The one downfall is the mobile app. It is a little harder to use and hard to navigate correctly.

Review Source
 
 

Catharine from VCA INC.
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

They Messed Up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It has a lot of features that can work with any company. We used it as an HRIS/Payroll for a couple of years.

Cons

They made a few errors that violate compliance. Since then we switched companies and haven't looked back. When we called afterwards for some records information, they were horrible and still salty about the switch.

Review Source
 
 

cliff from HairCut Corner
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Very expensive compared to others

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

helpful to process 941's 940's, but thats about it, my experience with them is they think because they are a major player, they don't need to respond timely

Cons

customer support leaves much to be desired, hard to get thru, do not resolve issues timely - just give off bad vibes

Review Source
 
 

Erika from DMCI Homes
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

ADP Workforce Now. Best Organisational App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

An excellent application adopted by the company. Our employees appreciate their personal information can be viewed easily and securely. The business can approve or deny requested time off. Recommended for any business.

Cons

Found no issues or operational problems. Employees can punch in and out easily. Offers simple and solid foundation.

Review Source
 
 

Annaliza from DMCI Homes
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

ADP Workforce Now. Complete Staffing App.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This application compliments our business staffing requirements by allowing our employees to clock in and out which the business can monitor easily. Our employees can also see their payroll and benefits. Offers high security which keeps the bugs out. Excellent assist to our business. Highly recommended.

Cons

This is a very safe and secure platform for our team. Easy to operate and access all the excellent features.

Review Source
 
 

Josephine from DMCI project developers Inc
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

ADP Workforce Now. Excellent Staffing Control

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Our staffing business needs are met with the Workforce Now application. Controls all employee requirements from clocking in and out to requesting time off. They can view their benefits and other personal information easily. Frees up your business time. We recommend.

Cons

No problems with this app, very user friendly. High security keeps everything safe. Flawless app. Comes highly recommenced.

Review Source
 
 

sara from ST JUDE COMMUNITY HOMES
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Good customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The program is really helpful to compliances with all the payroll and HR legal changes. The program has many reports for statistics purposes, but it is not always easy to get because you have to customize your own reports. The best for the WFN for me was the support and customer service. When I called ADP there is always a rep that help me.

Pros

Everything is in one platform(payroll, HR, Onboarding, benefits, timesheets, payroll taxes). It can be export to an accounting program (Quickbooks). The online resources are excellent.

Cons

The set up takes some time, also change the permissions required to make a call to ADP. The training for new users or managers can be a challenge if they are not tech-savvies.

Review Source
 
 

Alexis from DMCI Homes
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

ADP Workforce Now. Excellent Staffing App.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Keeps track of payroll, time and attendance. Business can approve time cards and time off for employees. Staff can access HR and view benefits. High security with username and password. Excellent application.

Cons

Unable to find any issues with this app. Staff find it easy to to see their pay before depositing to the bank.

Review Source
 
 

Michael from DMCI Homes
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

ADP Workforce Now. Best Payroll Organizer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Excellent mobile tool to collate all timekeeping and has easy access to payroll and time keeping. Employees benefit from an array of features relating to their salary data. HR is also accessible. Very good application.

Cons

Found no operation or operating problems, easy to use and user friendly. Our employees like this tool.

Review Source
 
 

Wendy from Underwriters
Specialty: Insurance
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Good product overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

My experience with this software has been mostly positive. The ease of use is a definite plus. Easy to navigate.

Cons

Once you know where to go, the software/site is easy to use. A overall dashboard would be very helpful in the navigation.

Review Source
 
 

Bernard from DMCI Homes
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

Workforce Now. Controls Your Staffing Issues

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

The business uses this application for payroll, attendance plus benefits with access to HR information. The staff have varied and adequate features to access for their information. Management key features includes fast approval of employee requests. Good security features.

Cons

Nothing to distract from operating this app. Security keeps all information safe, with easy access. Good diagram helps staff understand the various breakdowns in their pay. Comes recommended.

Review Source
 
 

Hanzel from DMCI Homes
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

ADP Workforce Now. Stay Connected with your Companies Data.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The company appreciates the convenient way to access all employee information including HR. Managerial features includes approval of time cards, time off and staff calendars. Highly recommended.

Cons

No detected issues with this platform, is very sensitive to privacy, a must for this type of application.

Review Source
 
 

Ryan from DMCI
Specialty: Construction / Contracting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2018

November 2018

ADP Workforce organizer, best for your business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

A great asset to our business for organizing our manager and employee data. Excellent assist to our HR for accessing payroll, time and attendance. Recommended.

Cons

Unable to detect any associated problems with this application. Near flawless app with high security.

Review Source
 
 
 
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Showing 1-20 of 1,995


December 2018

December 2018

Helpful and easy to navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great asset for employees and very user-friendly!

Pros

ADP WorkforceNow is a great program for employees, especially for large companies with small HR teams. All forms and documents are easily accessible and easily updated by the employee, so there is no need to reach out to HR regarding small updates/change of address/ etc. Additionally, all pay stubs and tax documents are clearly listed and sorted, with downloadable PDFs available.

Cons

If a password is forgotten, the administrator has to be contacted to let the user back in.

Review Source: Capterra
 

Frank from Manifest LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Manifest ADP Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Three years working with workforce as a payroll manager.

Pros

Security, payroll preview and close process, reports option.

Cons

Tax portal, banking portal and self service links.

Review Source: Capterra
 


December 2018

December 2018

Good Payroll Solutions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I used this software in my previous position. We could complete self assessments as well.

Pros

Integrates with other business and HR software. It's a good solution for all HR needs. Staff are able to access their pay stubs online. They offer various features and accessibility.

Cons

Kind of an old fashioned, not very user friendly software. Setting up of modules could be quite cumbersome.

Review Source: Capterra
 

Katherine from Pico Mountain
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

The app is nice, not sure about the back end

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Once logged in, the app is functional for the employee

Cons

Adjusting punches can sometimes get glitchey. Requires saving a lot, and reloading the record. Kind of a pain.

Review Source: Capterra
 


December 2018

December 2018

Sufficient for my needs

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I'm an end user, employee viewing my records, so it's gotten the job done without any issues

Pros

I like the ability to view YTD information, download statements, and see current status

Cons

It's basic. Which is just fine, but some more creative and dynamic functions would be worth trying.

Review Source: Capterra
 

Collin from Trunk Club
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Leading Payroll Vendor for a Reason

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is a strong tool once the learning curve is overcome. I have used small, medium, and large payroll platforms and ADP is a true "One size fits all" platform and perhaps my vendor of choice. However, for that ideal fit, it will require diligent implementation and an understanding of the platform and it's features.

There are trade-offs: while startup companies such as Zenefits or Namely have a simple user interface and easy to navigate, they also come with system limitations and lack of support compared to the big companies. ADP is the opposite; sometimes quirky and difficult to find what you need, but a truly powerful system with a large support team ready to assist. Choose based on your priorities.

Pros

This is an extremely robust platform with extensive custom functionality. When properly configured and utilized, WorkforceNow can fit practically any business and payroll model, from small businesses to high volume, enterprise-level companies.

Service and Support are best in class and will walk you through anything. Tax filings, notice resolutions, and year-end processes are a breeze.

Solid tools and modules - Benefits, Reporting Suite, Onboarding, Time Tracking (But you'll pay for it).

Cons

ADP is a legacy company with legacy systems. Because they have been around for so long, some features seem to be "stacked" on from prior versions instead of given an entire overhaul. This can lead to an lack of intuitive UI and UX compared to younger systems like Workday.

Implementation team may give you an "out of the box" setup. May require diligent partnership in configuring to your specifications.

Pricing may not be as competitive as other vendors and module implementations can add up.

Review Source: Capterra
 


December 2018

December 2018

Professional management software with lots of functions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It covers a lot of the aspects of document management. Easy to use and customize.

Cons

User interface is hard to navigate in first use.

Review Source: Capterra
 

Isaiah from Swire Coca-Cola
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

User friendly!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This software is very user friendly. We used another system for payroll before this software and there were constant technical issues. Since making the switch myself and others are extremely happy. It is easy to track hours and make corrections.

Cons

I have yet to find something that I don't like about the software. It has been a great added feature to our company!

Review Source: Capterra
 

Deborah from Sun City Fire District
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Workforce Now Works for You

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our biggest benefit has been setting up benefit plans and connecting the deductions with payroll automatically has been amazing; and, balancing provider invoices with reports from ADP have lessened the process and time contributed.

Pros

Workforce Now will allow you to manage all of your HR needs. Over time, we integrated a new component or module to streamline processes and eliminate spreadsheets. We truly learned to let Workforce Now do the work for us.

Cons

Although the assistance for support is available and helpful, the setup of the new components and modules could be challenging wtihout support.

Review Source: Capterra
 


December 2018

December 2018

Frequent user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Employees are able to click on and out at a designated workstation and access their personal documents and find out clinic updates

Pros

I enjoy the software because it's all online, I CNN post updates to staff members, feature an outstanding employee and employees can access their tax documents and paystubs without going through me

Cons

Have to change the password so frequently

Review Source: Capterra
 

Nikki from Preferred Family Healthcare
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

ADP review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

i really enjoy it and would recommend it.

Pros

i like that I can see how many hours I work and how much I am making. It is all user friendly

Cons

Every time I log in it takes awhile since it goes through a lot of security questions.

Review Source: Capterra
 

Jeremy from Grow.com
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Great Payroll & HR Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love ADP.

Pros

There are a lot of features and functionality with ADP. It does the payroll, time off and HR management. It really does everything that a company needs. It is a one stop shop for all of a company's HR needs.

Cons

It is hard to find a con with such a great software. The thing that I like least about it is the learning curve. It took me a little bit to figure out how to navigate the platform.

Review Source: Capterra
 

Jada from Omega Protein Inc.
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

ADP is Awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very easy to use.
I like the Bridge Network it helps with a lot of questions.

Cons

The system is sometimes very slow. I hate that I have to switch between Chrome and Internet explorer for certain features to work properly.

Review Source: Capterra
 


December 2018

December 2018

Adp workfoce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can get all my questions answers right away, this is perfect!

Pros

You can support on everything any time, right away ADP has excellent customer service

Cons

I pretty much like each future but sometimes searching employees` name is difficult

Review Source: Capterra
 


December 2018

December 2018

ADP review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I enjoy the convenience of having an online time card that calculates the hours you've worked in the pay cycle and having an easy access to seeing PTO. I also really enjoy the coupons and car rental deals.

Cons

Logging in and out will sometimes freeze the software to the point the software needs to be closed down and reopening.

Review Source: Capterra
 


December 2018

December 2018

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This product makes it very easy to update timesheets.

Cons

The product is sometimes redundant when approving timesheets.

Review Source: Capterra
 


December 2018

December 2018

Good Tool for All Your Employees

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The software is intuitive, a big improvement over earlier releases

Cons

Some views require an external plugin

Review Source: Capterra
 

Srinivas from MVE+Partners
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Paystubs at your hands

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A perfect way to stay on top of your financial numbers.

Pros

you can review pay stubs, W2 and even do 401k adjustments, all at your fingertips.

Cons

Login experience. sometimes the passwords are asked to be changed too frequently.

Review Source: Capterra
 


December 2018

December 2018

ADP WorkForceNow

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Recently migrated to WorkForceNow from an intranet site setup and mostly positive experience so far.

Pros

Dashboard for everything I need to access as an employee for my company

Cons

The Timesheet sub-component isn't very intuitive to use

Review Source: Capterra
 

Justin from Sportdecals
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Easy self-service portal for all users

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Paper. Paper. Paper. Reducing paper and providing a digital trail with the added benefit of a single portal for users to see and manage much of their HR profiles.

Pros

The ability to lay out and view days off in a single team calendar as well as manage day-off requests without additional paper. Quick access to paystubs, PTO balances, and other paycheck-related info.

Cons

Initial setup for all/most features can be daunting for many payroll administrators.

Review Source: Capterra
 
 
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