What is ADP ezLaborManager?

ADP ezLaborManager is a cloud-based workforce management solution that helps small businesses to automate the time and attendance processes and manage payroll preparation.

ADP ezLaborManager enables users to prepare payroll and helps maintain compliance with hour and wage laws. As a cloud-based solution the software is accessible in the office and remotely through any web browser. HR staff and managers can automate statutory holiday pay, paid time off including vacation and sick days, manage employee scheduling and provide employees with access to reports on hours worked, schedules and time off balances.

With ezLaborManager, employees have the ability to enter time and attendance information through an employee portal. Tracking employee time and atten...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

51 Reviews of ADP ezLaborManager

Average User Ratings

Overall

4.10 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(19)

19

4 stars

(24)

24

3 stars

(3)

3

2 stars

(4)

4

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 51 results

September 2018

Diane from EdR Collegiate Housing

Company Size: 1,001-5,000 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

September 2018

Extremely easy to use.

EzLabor is a great way to keep track of employees time. Its easy to use and there are multiple reports you can pull.

Pros

I manage 6 student workers that usually work evenings and on the weekends when Im not in the office. What I like most is that EzLabor is set up to only work on certain computers/IP addresses, so I never have to worry about them clocking in from home or somewhere else.

Cons

It looks a little outdated, but looks arent everything, it functions great.

October 2018

Joyce from City of Raytown

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

ADP EZ Labor previous user

ADP is a good product that offers clients some valuable tools for payroll. The training provided by ADP is top notch. At times I miss ADP and the features of this product.

Pros

I learned Payroll using this product. ADP is really great about providing training opportunities for software users. The training is quite in-depth and very valuable for those using the software. Support was readily available whenever there was a question. Absolutely loved the reporting side of the product. We had ADP handle all of our taxes and garnishments, and they made the process a breeze. It was really nice having a 3rd party overseeing what can be a daunting task especially when you are new to payroll. The support staff were always polite and courteous as well as knowledgeable.

Cons

Some areas of the software program were quite complex and required additional training/assistance. Example would be year-end process, and creating reports are just a couple of items. We also noticed with updates, things would change within payroll. Example would be we had an employee on 2nd shift with a 3% shift differential. After an update the employee's shift differential was removed, and then at some point it added back a 5% shift differential. We also had some problems with the accruals.

July 2018

Pam from GroupHEALTH Benefit Solutions

Company Size: 201-500 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

July 2018

When I have a problem with the software I quite often get passed around to a variety of people.

Easy to book time off

Pros

Booking time off is very easy for staff. Once you assign a schedule to an employee there isn't a lot that the employee has to do. Unless they ver from what's scheduled the system does everything for the employee.

Cons

We have to extract our hours from ezlm on Thursday, so we have to have employee force through their Friday time. This causes many issues. Not always software related, more with our processes, but still a pain point. If would be great if we had a way to do a mass push through of the Friday at the end of the pay period. The lunch deduction causes many issues. The system isn't updated right away, so there is a 90 second delay from when EE's submit a change, to when the mainframe is updated. This causes lots of problems. The fact that when an employee has requested less than a full day off (ie. 2 hours of Flex), the system doesn't generate the hours the employee is actually working. The system has a schedule for 99% of our staff, so why can't it generate the working part of the schedule. This causes many issues with staff shorting themselves.

December 2017

Ward from Valley Forge Fabrics, Inc.

Company Size: 51-200 employees

Industry: Textiles

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

1.0

Functionality

1.0

December 2017

Very low level of customer support

Cons

Low level of customer support for such a clunky, low-tech and non-user friendly product. Their is very poor project management for new clients and for changes. You never know who your going to reach via the support desk and you will never get a single point of contact for ongoing issues.

March 2018

Andrew from Campus Life & Style

Company Size: 51-200 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2018

I use this daily to clock in and out and see my time sheet for different time periods.

This software allows me and my team to easily see our time card and my pay stubs. I also use this daily to clock in and out and it is just as easy of not easier than a time clock. Also there is less cost since you do not need to buy more equipment like cables or a time clock.

Pros

This is easy to access and all the functions you need are right there on the home page. You can quickly verify your clock ins/outs and make sure your time sheet is accurate. We use this to apply for PTO as well. Very useful product.

Cons

The website appears slightly outdated and the buttons are a little small such as the sidebar on the right with all of the main options on it. I would expect those to be more prominent and easy to click coming from a UX background.