ApplicantPRO Software

4.68 / 5 (214) FrontRunners®

Our advisors have recommended this product 22 times in the last 30 days

About ApplicantPRO


ApplicantPRO by JobMatch is a cloud-based applicant tracking (ATS) system designed for small to midsized companies that are working to stay in compliance with EEO/AA and OFCCP guidelines.. Its interface can be utilized by organizations in any industry - property management, manufacturing, education, food and beverage and more.

After using ApplicantPRO to create a job posting, the system pushes the post to a variety of free job boards and over thousand paid job boards, as well as all of the social networking sites: Twitter, LinkedIn and Facebook. ApplicantPro also helps users create and manage a careers website with no IT involvement. Its screening portal screens applicants based on criteria set by the organization.

ApplicantPRO tracks all of this information, which can then be analyzed in real time through a variety of HR metrics and customizable reports. It offers subscription-based pricing that’s variable by the size of the organization, rather than the number of logins.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

214 Reviews of ApplicantPRO

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(152)

4 stars

(57)

3 stars

(4)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 214 reviews

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January 2017

Terri from Dean Bank

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Makes our life so much easier!

I have used Applicant Pro for a few years now, and just recently it was one of the first things I added when I started my new job last year. I love the way everything is in one place. I can easily put our open position on-line, and it feeds out to the list of free job boards. I can also choose to send out to fee-based job boards with one click. All my managers can see the applicants, and all applicants are saved into the database. And the reporting (which I used for the first time last year) for Affirmative Action cuts down on hours of my time. I am a one -person department within a small bank. I do it all - and this makes my recruiting function so much simpler, faster and streamlined. With one click, I can also send the job to our state DOL, as well as our Veterans and People with Disabilities reps. Anyone who has the authority to see an applicant can make notes directly on that applicant, and rate the applicant for future. We have one position that turns over frequently (Teller) just because we have so many - and we can go right back to our notes on-line for those candidates who impressed us who we did not hire. In short, it's one of the best tools I've used in my HR career.

Pros

Ease of use, affordable, ability to save candidates information. Ability for other managers to use the data base directly, one click to send job out to multiple areas.

Cons

I find some recent changes very confusing - I think it was easier to use previously and I find myself getting a little lost.

June 2019

Bradley from Morinda

Company Size: 201-500 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

From Paper to Pro (Applicant Pro, that is)

When I started in my current role in my current company, there was nothing by way of an automated, modern way to apply for a job. Interested applicants would print a PDF, write on it, then figure out how to return it. Applicant Pro has brought my recruiting into the digital age. The customer service is very responsive, and helpful within their constraints of how the program works.

Pros

* Quickly make an assessment of applicants, and either forward to hiring manager, or archive

* "Canned" responses that are sent based on either, how an applicant answers screening questions, or the label I attach to the application.

* The integration with the sister screening company, Pro Screening, makes ordering and managing background checks a breeze.

Cons

* Relatively steep learning curve on how to post a new job - too many pages and panels and screens and buttons and levers ... the whole posting process needs to be streamlined.

* The process of setting up other users/managers in the system is not straightforward - too many places to go and too many things to do. It should be much simpler to get a manager access to the applications.

Response from ApplicantPRO

Replied July 2019

Bradley, Thank you for taking the time to review our system. We are happy that we could bring your recruiting into the digital age! I happy to pass along your feedback to our Product Department for future consideration. If there is anything else we can do for you, please be sure to let us know. Thanks for choosing ApplicantPro as your ATS provider! Mindi, Manager of Support

March 2018

Karen from ARCH Language Network

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

I love the features that Applicant Pro has to offer. You really get your bang for the buck

Pros

Easy to understand, functionality, many features to pick from. I have checked many systems, none could offer what Applicant Pro does for the money. Easy to use, houses endless applications, employees can use their mobile devices to apply, parses resumes into the applications, you can design your own reports or use the standard ones they have ready with a few clicks. Opportunities are limitless. They are always adding new features at no cost. Lastly, their customer service is second to none! Immediate responses to your questions, are always willing to help in any way possible, very friendly, professional staff who know what they are doing. Absolute best anywhere.

Cons

Wish you could design something that if people out of the area or out of the country apply for the position we are recruiting for could be flagged as ineligible. Example, recruiting for a position that is onsite in the Minneapolis/St Paul areas, and we get applications from New York or Europe and Asia - these could be sent an automatic reply that they are ineligible for the position without having to manually do so.

Response from ApplicantPRO

Replied March 2018

Thank you so much for your feedback, Karen! I would be happy to work with you to utilize our disqualification and automatic email features to help you sort out ineligible applicants and save you time! We love working with you and appreciate your business! -Jandi Dean, Lead Hiring Consultant

June 2019

Trinidad from Christian Community Credit Union

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2019

ApplicantPRO Rocks!

HR has seen an increase in productivity and efficiency because this software is more than just an applicant tracking system. It allows us to store our employment letters/documents, assessment/interview results, and background results/documents all in one place! It's a one-stop shop for recruitment & onboarding! I've done the research, and no other company offers so much for such an incredible cost!!

Pros

ApplicantPRO is so user-friendly and keeps applicant information in an organized manner on one screen. Having immediate access to customer service is a big plus! The e-Forms and Inbox Template features have been an enormous help in streamlining our recruitment process. We also love that we can text applicants!

Cons

I am unable to attach a file to the Messages email in the application. I have to send a separate email, attach the document, then copy/paste the verbiage into the Notes section of the application. Also, we are in different time zones. It would be helpful to have someone in their customer service department remain available to help until 5:00pm, PST.

Response from ApplicantPRO

Replied June 2019

Thank you so much for your review, Trinidad. We're always happy to hear that you're loving all the amazing features that our company provides and that your team is more efficient and productive - that's definitely something to celebrate! Also, we appreciate your feedback on where we can improve. I'll be sure to pass this info along! As always, thank you for choosing ApplicantPro! - Ariana, Director of Client Services

October 2018

Gabriel from evolve Federal Credit Union

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2018

Easy Applicant Tracking

Pros

ApplicantPro is extremely easy to use. Creating a job posting takes no time. The software gives you the ability to create templates that you can use over and over again. It also gives you the ability to create screening questions which you can setup so that if the applicant provides a certain answer they will be labeled as "disqualified" and put them on a different group. The software also allows you to create different type of users which depending on the level you assign them, they will have the ability to just view applicants all the way to create job postings. You also have the ability to text or email applicants during the application process and the system also has templates for you to use such as invitation for interviews or communication about not being selected. The software also gives you the ability to buy the option to use a variety of tests that can be given to your applicants to further help in the process of finding the ideal candidate. Overall, the software has a lot of perks that help the application process.

Cons

The only item that I struggle with is the ability to include numerous disclaimers that need to be approved/agreed by the applicant such as background, credit checks, etc.

Response from ApplicantPRO

Replied October 2018

Hi, Gabriel! Thank you for taking the time to review our product! We value your feedback. We are happy to hear that we are able to make your hiring easier. We are always looking for more ways to streamline your process. We would love to discuss your concerns. Give us a call at 888.633.9269 or shoot us an email at support@applicantpro.com and we can get you taken care of. Kind Regards, Mindi Barrett - Lead Hiring Consultant

November 2016

Elizabeth from Right at Home

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2016

Why ApplicantPRO is meant for YOU!

After converting to ApplicantPRO and utilizing their Assessment testing, there was a significant difference in the applicants we were hiring. They were more professional, honest, had good work ethic, and reliable. The assessment helped weed out those who did not fit our Mission and Values. Our agency went from a turnover rate of between 65%-70% to 17%-32%, within 1 year of implementing ApplicantPRO, saving us over $100,000 a year per cost of hiring. After 2 years using ApplicantPRO almost all of our employees received numerous positive feedbacks from our clients, have been with us for longer than 9 months and continued to be exceptional employees. ApplicantPRO made a huge difference in our agency and I highly recommend them to anyone who is struggling to find the right employees.

Pros

The Assessment Testing is one of the best features, it helps find individuals whose beliefs and core values are similar to ours. In the healthcare industry we want compassionate employees and this assessment tool helps us find those caring individuals who are here for the right reasons.

Cons

Would like for it to pull in more employees when applicants stop applying. Every now and then we would hit a dry spell, wish you had Recruitment Consultants to better aid in reaching out to potential candidates.

July 2019

Julie from Healthcare Network of Southwest Florida

Company Size: 201-500 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Every Bell & Whistle Imaginable --the RECRUITER's ATS

I am able to get recruitment reports for our executive team as easily as I can post a job. This is a system made BY end users FOR end users. Could not be happier and have no plans of making any change any time soon.

Pros

I have used many different ATS software programs and what makes this program stand out is that it is so simple to use - so powerful - and the customer service is unparalleled. In fact, ApplicantPro should give "lessons" to some of the big dogs out there....

Cons

It is not fully integrated with our payroll system, so we have to manually enter the new hire. HOWEVER, we talked to customer service and probably the time this is posted, they will have this option available. Customer service is so responsive!

Response from ApplicantPRO

Replied July 2019

Thank you so much for your review, Julie. We're so happy to hear that you're loving the system and that your process is going so smoothly! That's music to our ears. We definitely have payroll integration options for you & we'd love to talk through that with you and get you taken care of. Give us a call at 888.633.9269 and we can get you started! As always, thank you for choosing ApplicantPro! We appreciate your business. -Ariana, Director of Client Services

June 2017

Ira from Aviation Security Management

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

It's a great tool, not only to track of new candidate but to sort and update working candidates.

It's a great tool, not only to track of new candidate but to sort and update working candidates. It's a turn-key system that is user friendly enough to start using with very little training. Help is just a click away and response time is almost immediate. AppPro has made it easy to keep track of a multitude of applicants with the availability of Note-Taking which you can easily review just by hovering over "notes" without having to open the file. Another great feature is "letter templates". This feature helps to cut-down the response time. Lastly, the ability to simply archive a candidates file with a dropdown or button allows me to keep by candidate list clean.  No negatives. Most of the concerns have been addressed as AppPro is always improving their system to make the program more user friendly.  In the short time I've been using AppPro, I've been amazed at the amount of positive changes made. I expect that will continue as they seem to work diligently on new ideas and improvements.

Pros

It's a turn-key system that is user friendly enough to start using with very little training. Help is just a click away and response time is almost immediate. AppPro has made it easy to keep track of a multitude of applicants with the availability of Note-Taking which you can easily review just by hovering over "notes" without having to open the file. Another great feature is "letter templates". This feature helps to cut-down the response time. Lastly, the ability to simply archive a candidates file with a dropdown or button allows me to keep by candidate list clean.

Cons

No negatives. Most of the concerns have been addressed as AppPro is always improving their system to make the program more user friendly. In the short time I've been using AppPro, I've been amazed at the amount of positive changes made. I expect that will continue as they seem to work diligently on new ideas and improvements.

January 2017

Gretchen from HPM Building Supply

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2017

Great choice for those who want great customer service on a budget

It's often true that you get what you pay for, but in the case of Applicant Pro, you get a great deal for a great price. Their customer service is second to none. I recently wanted to change the structure of our job requisition, which required help from their service team. They did the changes within 24 hours and also gave some great advice. Another big win for Applicant Pro!

Pros

It fits our needs. It's very user-friendly. We make anywhere between 75 and 100 hires per year and it suits both my needs on the recruiting side and also the needs of the hiring managers who use it.

Cons

I sometimes wish there was more that I could do as an administrator - the ability to modify the requisition myself would've been nice, but Applicant Pro's customer team did it so quickly that it's not an issue. I also really wish there was a way to mask applicant names to the hiring managers. We live in a small place and while we do our best to ensure non-discriminatory hiring, it's really difficult when everyone knows someone who knows someone.

August 2016

Jess from YMCA of Greater Richmond

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

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