Very Good Automated Recruiting and Applicant Tracking Solution

The product is robust and very simple to use, we are happy with the solution overall, just wish configuring reports was easier.

Pros

Easy to use, great home page dashboard with good analytics, site is easy to navigate and can post jobs and track applicants quickly, integrates with HRIS system. Recruiting and workflows are solid and easy to move candidates through, also easy to search and keep records. Great tech support and customer service. Makes AAP data collection and reporting easy.

Cons

Reporting is very hard to configure for any reports that aren't canned, company is not based in CA so when our State passes new laws regarding applications (what you can or can't ask), our forms do not get updated unless we contact them. Forms are updated quickly when asked, but we can't count on them to keep up on current laws and regulations.

We have used the service for a year now, with me as the administrator and five hiring managers.

Streamlined hiring processes.

Pros

First and foremost, it works. I've used many SaaS solutions over the years and most never live up to the promise of the salesperson. With ATS OnDemand, the system has actually exceeded my expectations. We have streamlined our hiring processes, which saves time or our hiring managers and improves the candidate experience for our applicants. The system also links with our HRIS to transmit onboarding information, and we recently integrated applicant assessments which have already seen solid results.

Cons

It's not the fanciest system I've demoed. Are there more advanced and feature-rich systems out there? Yes, if you want to pay a premium price. For our medium-sized business, we wanted a quality system at a budget-friendly cost and ATS OnDemand delivered. The scheduling feature can feel clunky at times, but it's been getting continual improvements, and (again) it's solid for the price point.

ATS On Demand - Great Interface, Responsive Support, Seamless Integration with HRIS

Pros

The dashboard is great, lots of useful information provided on My Home screen in a nice graphic interface. The system is easy to navigate and provides great visibility as candidates move through the recruiting flow. The software integrates seamlessly with our website and with our HRIS to feed hired applicants directly to the payroll system. Any issues we've had have been addressed quickly and efficiently, the tech support is amazing.

Cons

Configuring reports is pretty rough, you need to be tech savvy to get what you want. There are a decent amount of standard reports, but if you want specific data it is tough to pull in the format you want. I think they are working on upgrading the reporting feature, which will be nice.

ATS has revolutionized our ability to post positions, get them out there instantly, and track it all

Pros

So much to say here - ATS took us from our Excel spreadsheets to automation! We are a small non-profit on a budget and growing rapidly. I love almost everything about ATS--the ease of posting a job - instantly getting it out to the marketplace, tracking candidates, communicating with candidates, and keeping it nice and organized and all in once place. We don't use the hiring features, but that is another awesome feature about the product. And as a bonus, the customer service is excellent - way better than most software companies.

Cons

There are little quirks - sometimes the email feature in the system doesn't sync up well with candidate's server emails, so they go into their spam folder, but the techs are working with us to resolve it. I do wish that the advanced search features were a bit more sophisticated, but that could be just me and my own need to learn to fully maximize the tool. I wish we could 'shut off' certain features that just don't work for our org - but again these are SUPER picky criticisms. We are very happy with the tool overall.

ATS Ondemand has changed the way we hire, and we are happy

Would definitely recommend, has revolutionized the way that our company handles new applicants and transfers their information directly into our payroll/HRIS system for ease of use.

Pros

A LOT of functionality, multiple trainings and webinars, reaches out to a lot of people, can send applicants to our website to apply and it addresses all of the aspects of an application

Cons

Needs time investment to grasp all of the abilities, I would have to attend multiple trainings to be able to truly use it for all it's worth

Great Customer Service

Finding quality candidates while being able to screen them with the pre-hire screening questions.

Pros

Our postings reach multiple recruiting sources - Indeed, etc. I don't have to worry about did I post it at the various sites. It saves me time and frustration.

Cons

Writing/Updating questions. It would be great if you could update a grouping of questions at a time instead of having to do one and then the other - it VERY time consuming.

ATSOnDemand is our favorite vendor!

Pros

Easy to use, great tools to keep track and make notes about candidates. totally customizable. The staff is amazing. Totally patient, professional, easy to reach, and willing to help no matter how big or small the issue. It was easy to learn just by spending some time getting to know the platform but the training resources were also extremely helpful.
I would definitely recommend this product. It also syncs really well with our payroll system as well.

Cons

I feel like the site is not very compatible with Internet Explorer. I prefer to use Mozilla Firefox or Google Chrome when I work from home but when I work in the office we are required to use IE and some of the functionality gets lost between the platforms. Besides that, I think it's really seamless. I've had very little issues with the program. I haven't had the opportunity to use more of the reporting or wage functions but we intend to soon!

Reliable, but tedious and somewhat out of date.

Pros

It's broad range abilities and viewability. It captures alot of information we need/want and sort features are helpful.

Cons

Efficiency and reportability; some options are nice, but they could be improved with enhanced technology. (editing tasks, groups, stored letters, etc.) Some newer ATS versions have ability to mass edit and mass email, etc. Reports do not always pull helpful data in accurate ways. Maybe having standard reports to choose from and customization options from the standard versions. Building a report each time is not feasible and does not ensure accuracy if the same method was not previously used.

ATS OnDemand Review

Pros

Easy to learn. Partnering with another job site like indeed, glassdoor.

Cons

Hard to find past candidates with skills; Can't really trace or give history on what steps candidate completed for ex if they interviewed; I wish the system would alert the applicant that they have not completed employer section thoroughly. When applicant are manually inputted, that applicant is not able to register. I don't like the template "Experience" ...It should say Required Qualifications.

Great ATS System!

Pros

ATSOnDemand is easy to use, accessible both on computer and mobile - and the staff is what truly sets this company apart. If you have a need, they are there and willing to assist you in any way possible. They help you problem solve, are very responsive and I could not ask for a better partner in a vendor.

Cons

Normally, I would say that they are in a differing time zone. However, they are responsive even outside of their normal work days, I never feel that I am alone with this product.

ATS Quality Review

ATS is great for the most part; there are a few features I would change, but not many. The customer service is very good--quick response time and accurate.

Pros

Fairly comprehensive recruiting tool

Cons

It could be slightly user friendly; need to fix emails - we currently cannot email candidates from ATS because it always goes to most of the candidates spam email. We've tried to resolve it to no avail.