Reporting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)What is ClockShark ?
ClockShark is a cloud-based time tracking system that helps businesses in the construction and field service industries to manage their mobile workforces. Features include time and attendance tracking, employee scheduling, emailed alerts, kiosk time clock and more.
ClockShark offers mobile applications for iOS and Android devices that allow field workers to keep track of their schedules, clock in and out and attach photos and files for specific jobs directly to timesheets. Managers can also monitor their employees' locations and get real-time status updates of a particular job.
Additionally, ClockShark features job costing functionalities and also helps users to maintain and manage audit logs and timesheet edits. It supports integration with var...
1,112 Reviews of ClockShark
Average User Ratings
Overall
4.72 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
May 2020
Heather from PowerPollen
Verified Reviewer
Company Size: 11-50 employees
Industry: Farming
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2020
Fantastic Application!
We moved from a complicated spreadsheet and paper timesheets to this system and it has been a fantastic overhaul. We are saving time and coordination efforts already just by using the clock in / out feature. Here this week we will be moving forward with the scheduling feature as well.
Pros
The software is very easy to use. The tutorial for mobile use is great and all of our employees have been able to adjust very easily. The scheduling aspect is top tier (we did a LOT of research on you and your competitors.)
Cons
It would be great if there was a way for each employee to flag time issues that wasn't just a note, like a push notification. Also, we would love it if you had a mass messaging option (but I've heard you are working on it!)
Reasons for Choosing ClockShark
The cost was really competitive for the features you offered. We liked ios and android. We needed a mobile application that was fully functional and easy to use. Your scheduling software ROCKS when compared to others.
Response from ClockShark
Replied June 2020
Hello Heather, Thank you for your 5-star review! Glad to hear that ClockShark is easy for you and your employees to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.
December 2020
Trista from Battle Mechanical
Company Size: 2-10 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
December 2020
Plumbing Contractor Tested
We have liked the program very much. It has been very helpful in tracking our daily operations, from job to job, and between the employees. Overall it has helped us to be more accurate in tracking hours per employee for each job, so we have seen improvement in our time tracking for sure! Which also then helps in our invoicing to our customers.
Pros
It is easy to use and super quick with reporting and managing multiple employees.
Cons
I haven't found any thing to much wrong with the program. May the GPS is not always 100% accurate, but that feature is not a high priority for our company.
Reasons for Choosing ClockShark
Cost and features that were available. We liked the simple, yet detailed features of ClockShark. And cost was right in the middle of the road between some of those options.
Response from ClockShark
Replied December 2020
Hi Trista! Thank you so much for the positive review! It's great to know that out of all the solutions you've tried, you're sticking with us! Happy to hear that we're providing a simple but detailed product thats helping your business :) If you decide to utilize the GPS, I encourage you to reach out to Support so we can help! The GPS should always be accurate and if you're running into issues, they are some device settings that can help with this. Thank you again and have a great day!
April 2018
Steve from Flamex
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
3.0
Functionality
1.0
April 2018
Not very impressed with the app at all
Great concept, very poor execution. I have yet to see a "bad" review posted on the companies website, and cannot believe that others are not experiencing the same issues that my co workers and I have seen.
Cons
The app seems to be very glitchy. Not very stable on Android devices at all. The app tends to "forget" the status if you loose the data connection. Cant see your schedule if it doesn't have a data connection. While this might be fine if you are always in an area where there is wifi or 4G, it useless if you work in an area that cell service is spotty at best.
Response from ClockShark
Replied April 2018
Hi, Steve! We appreciate your review of ClockShark here on Capterra. We're sorry to hear that you've noticed some occasional glitches within the Android mobile app, but please know that we are committed to making sure ClockShark is working 100% correctly for your team, 100% of the time. :) Feel free to reply to this message, Steve, and together, you and I can work to resolve any in-app issues you have noticed. Some of the things you have mentioned here are features, and not bugs, so a brief explanation may prove helpful. If it's easier for you to call, you can quickly reach our Customer Success team @ 1.800.828.0689. We're happy to help! We're glad to have you as part of the ClockShark team, Steve, and your feedback is immensely valuable to us as we work to improve ClockShark for our customers. Anytime you have any questions or suggestions, just let us know. Have a fantastic day! -Morgan @ ClockShark-
December 2020
Seth from S. Peek Paintin
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
New Subscriber
Great to start up. The sales rep that set me up with demo and over the phone demonstration and Q&A was more than helpful.
Pros
As the administrator it is much easier and more streamline than the previous time keeping software we use. Job costing and hours tracking are much more intuitive than Tsheets was.
Cons
Nothing was too difficult to integrate. I would say the one thing lacking (although maybe I have not figured it out) is being able to change employee timesheets and schedule on the mobile version.
Reasons for Choosing ClockShark
Other Painting contractors in my Coaching group around the country have been using clockshark for a while and recommended it.
Reasons for Switching to ClockShark
Thseets was going through a series of glitches for about a month. Creating schedules and hours tracking were a pain and I had a lot of complaints from employees regarding mobile functionality and map issues for jobs over the course of a year.
December 2020
Cindy from Donald Bond Construction, Inc.
Company Size: 11-50 employees
Industry: Construction
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2020
Easy to Use!
Our overall experience was great. Being able to trial the product in the field was definitely a selling point. I wanted the employees who were going to be using it to clock in and out to have a say in which product we chose.
Pros
The ease of use for the guys on the front-end was very important to us. This product is extremely easy to use. Once they get used to the idea of clocking in, they actually like it better as well.
Cons
I would like to be able to customize reports, being able add fields and design them for our use would be a plus. I also wish there was an easier way to select multiple employees when printing reports. It isn't horrible, but I think it could be easier from a flow standpoint
Reasons for Choosing ClockShark
Honestly, it was the fact they allowed us to try it before we purchased it and were very easy to work with.
