COMPAS for Staffing Software


COMPAS is an applicant tracking system designed to help streamline and optimizes therecruiting and staffing process.

COMPAS is an entirely web-based solution, offering complete front and back office capabilities that can be accessed from anywhere with an Internet connection, as well as low monthly pricing and a solution that requires no IT infrastructure.

COMPAS built two separate platforms, one specifically for staffing agencies and one for the corporate sector. Its scalable, customizable architecture makes it a great option for each; it can support companies of all shapes and sizes.

COMPAS for Staffing offers an all-in-one ATS, CRM and Time and Attendance functionality that includes unlimited storage and job postings, as well as optional integrations into the social networks, Outlook, Gmail, company calendars and more.

COMPAS for Corporate offers similar functionality, as well as features that are especially useful for HR/recruiting departments like custom screening, hiring and vendor manager portals and ad hoc reporting.

Free upgrades and professional customer support are available.

40 Reviews of COMPAS for Staffing

Overall rating

4.09 / 5 stars

Filters:

Showing 1 - 20 of 40 reviews

June 2013

Dennis from Gecko Hospitality


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2013

I began the search for a new ATS system for my business and I had a few “non-negotiable” items that I needed when choosing a new ATS Software company. Over a four month period, I actively looked at several ATS systems and tested four different ATS companies that I felt could provide me with the capabilities that I would need, not only to operate my business but also act as a partner to help grow my business. In choosing an ATS system, I wanted a company that truly cared about my business, had cutting edge technology, flexibility in customizations, was easy to use and more importantly, easy to train my recruiters to use. I also wanted something that required, minimal clicks and had HTML Capabilities to also use as a marketing tool. It was important to be able to pick up the phone and talk to someone, have a quick response time, and a company that was continually upgrading their system and could give best practice ideas. After extensive research, it was evident that COMPAS was the only company that met all of my criteria. The system is off the charts, easy to use, and I truly believe that they care about me and my business. I have never in my experience using ATS systems, met a company that says “yes is the answer, what’s the question”. In addition, it was huge fear of migrating my data as it is my life line. The migration was quick and accurate. About a week later, I noticed a minor mistake on a categorization (my fault) and made one phone call to the migration team. Within 20 minutes, they fixed my mistake and never interrupted my business for a single moment. In my experience, everyone that I have dealt with in COMPAS genuinely cares about your success, is time sensitive and treats you like extended family. I believe that, that kind of culture does not happen by accident, but instead, is a direct result of leadership and hiring people that are the best in the business. I could not be more happy with my decision to join the COMPAS Family and believe that the best idea is still yet to come…. and when it does, COMPAS will be leading the charge.

August 2016

Maura from The Davidson Group


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4.5 of 5

August 2016

Continually improving

Pros

I have recommended COMPAS and will proudly continue to do so. My business partners have to be continually striving to be better. The industry moves quickly and technology has to at least remain current. COMPAS has done an exceptional job of staying ahead of the changes so that our team is able to quickly identify leading candidates and present in a timely manner. The customer service is exceptional and we feel that our suggestions and comments are taken into consideration as product enhancements are designed and released.

Cons

I am looking forward to the day that some of the applicant functionality is available for the contact profiles!

February 2018

Jay from True North Recruiting, LLC

Company Size: 2-10 employees

Review Source


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

2 of 5

February 2018

Attractive UI, but that is as good as it gets. Far better products for the money.

Compas is a product that would be well suited for novice software users that are just looking for a place to store resumes, email, track jobs, etc.

Pros

Quick data migration got us up and running quickly. Compas has a pretty UI (user interface). They address product and user issues quickly.

Cons

Lots of clicks, wonky search, relatively easy to configure, support has been lacking, despite their eagerness to help resolve issues. We often find out that the system is incapable of meeting our requests/needs. Calendar in the system is significantly lacking. Not all fields in the database are searchable. Configuring search in the system is not easy and we find that even the vernacular is not consistent across all "modules" or "sections" in the database. As an example, to search contacts within a radius you search on the term "address", while in the applicant the term is "location". When entering data you can't add a state until you have a country entered, but you are asked to put in the state before the country, so you have to click down, then back up to populate the state. They don't integrate their job application portal with careerbuilder, so applicants on careerbuilder don't enter Compas directly, so lots of manual entry or lots of applicant emails, unless you drive applicants away from the career site (careerbuilder) to your job application page on your website. That said, applications drop significantly when you direct them away from the career site.

April 2017

Kenny from Truex Metier

Company Size: 11-50 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2017

Great CRM System for our Staffing Agency

Overall a great system that is good for companies with non-techy employees.

Pros

Compas is much more intuitive and easier to use compared to other CRM systems e.g., Salesforce. The UI is straightforward, the pages load quickly, and the steps make sense. Overall, in terms of inputting information, Compas hits the mark in almost all aspects. You do not need to be a CRM wiz or have extensive knowledge in order to enter information into Compas. This is a good and easy to use CRM program that works for our staffing firm.

Cons

Extracting data from Compas can be a bit of a hassle, and the reporting capability of Compas is a bit lacking. However, with time, I think they will be able to build a much better report system. Their willingness to work with their clients in creating reports is a huge first step.

December 2016

Lindsay from 5280 Staffing

Company Size: 11-50 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Our second year with COMPAS!

COMPAS' software had become such a part of our day to day processes that we sometimes forget it's a separate piece of software. We use COMPAS everyday, for every new applicant, and it makes our operations seamless. We reviewed several CMS systems before deciding on COMPAS and saw a lot of features that we knew we would just never use. COMPAS has everything we need and because it is so easy and straight-forward, our new recruiters don't need much training before they are ready to start posting jobs.

Pros

Intuitive - does not require much training for new users
New Tabs/Layout - love that each click opens a new tab instead of navigating away from the job, client or employee you are already looking at.
Customer Service - everything we need is taken care of
Straight-forward - it gives us exactly what we need and doesn't try to up-sell products that don't make sense for our industry, internal staff capabilities, or budget

Cons

Literally nothing...

May 2015

Christina from Clif Bar & Company


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2015

Clif Bar Compas Review

Pros

- Excellent Customer Service - I can't say enough about what a difference this makes!!!
- User friendly, intuitive - I love the visiual design
- Product is always improving and customer feedback is really heard and incorporated
- Awesome 1:1 training
- Almost never had tecnical issues
- Integrated well into our website
- Beyond competitive when it comes to pricing!

Cons

- Can't require candidates to upload resumes or complete the questionaire
- Can't require candidates to provide compensation info
- Can't forward questionnaires to hiring managers
- Can't easily forward canddiates once they've already been nominated
- Can't "unnominate" or "pipeline" somone
- No on-boarding tool

The first three are the only ones that really caused us issues.

May 2013

Joseph from PointBank


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2013

COMPAS has been instrumental in transforming our old-fashioned recruiting and staffing practices into a modern system that's able to compete with institutions much larger than we are. Being a Community Bank, we hadn't experienced the problem of competing with larger regional or national institutions concerning staffing and recruiting. As we became larger, and the world around us became smaller (via social media) it became necessary to pull, analyze, and hire talent from a much larger area than we were used to. COMPAS has allowed us to reach or dip into labor pools not previously available to us. Previously, we relied on traditional print ads, word of mouth, community visibility etc. to attract and recruit talent. With the expanded reach and ability to build a database and pipeline of quality applicants, we are much more equipped to compete with larger organizations for the top talent. Are there other staffing programs comparable to COMPAS? Maybe, but the ease of use, ability to speak to a human being on the other side, and ability to have input into the development and functionality of the software is what we most appreciate. From incorporation into our bank until now, about year or so, I have maintained contact with the original account executive that introduced the software to us. If ever I have a question or concern, it is answered, quickly. We value ourselves here at PointBank on the notion that "every customer is the only customer", and quite frankly, we feel COMPAS has treated us like their only customer.

January 2018

Rick from REM Group

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2018

Owner of small Staffing company

This is the best software I have found for our company. Based on our needs Compass has met our expectations, which is a tall order. I have demo’ed and used about 12 other platforms in the past aswell.

Pros

Excellent features and add-on products. Search feature is comprehensive, easy to use and effective. Tracking and reporting is easy and thorough.

Cons

Interface is not the prettiest. Tabs, backpage and opening new windows all need some work but manageable.

March 2012

Mark from Cypress HCM


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2012

Cypress HCM is a full-cycle recruitment and temporary labor payroll firm that specialized on the fulfillment of fulltime and contract Information Technology, Marketing, Creative, and engineering positions at all levels. We had a long list of criteria when selecting the right technology to run/manage the business and the main reason (outside of all the bells and whistles that most systems have – social recruiting, automated job board feeds, mobile access, etc) why we chose the COMPAS for Staffing platform was because it was one of the only technologies on the market that truly had the four stream-less functional modules that we needed within one SaaS application. The four module that all interact with one another being an Applicant Tracking System for recruitment activities, a CRM for sales activities, a time & attendance system with back office financial integrations for payroll and billing activities, and a reporting module to capture everything related to recruitment, sales, and back office activities. Prior to COMPAS we utilized three separate standalone applications, which did not interact with one another, limited our growth ability, and increased our back office costs due to manual processing. Similar to any software transition/upgrade there was a learning curve, but once up to speed with the support/training from the COMPAS team we’ve never looked back. The system has been great, and we’re able to scale with zero limitations. I strongly recommend COMPAS to any recruiting team or staffing company.

February 2018

German Camilo from 5280 Staffing Solutions

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Excellent ATS

Pros

Great add ons and compatibiity with Chrome and great personalization tools. It lets you download extensions to integrate its usage with your web browser.

Cons

It has a steep learning curve, it has a lot of different ways of using it and sometime it can be overwhelming without the proper training.

August 2016

Don from DAVIDSON GROUP


Ease-of-use

3.5 of 5

Value for money

4 of 5

Customer support

4.5 of 5

Functionality

4.5 of 5

August 2016

Good...on the way to better...as we both reach for great!

Pros

You keep improving the product. I am impressed with how it gets better with every release.
Your customer support is very good. We really enjoy working with our rep. She is very responsive and knowledgeable.

Cons

1. You need to fix the importation of emails. I still can't assign emails I receive from LinkedIn or from my team members to a specific record. I have to now copy and paste emails into individual records rather than just assigning it to a record.
2. Still too many "clicks".

September 2018

Martha from The Short List

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

4 of 5

Functionality

3 of 5

September 2018

Unresponsive sales team

Was a pretty good software but customer service/ sales failed me

Pros

I used this software for 4 years and even helped them by suggesting improvements that they did in fact use. I spent the time because I needed the product to be better. It did end up being a better product and was fairly good to work within based on our company workflow.

Cons

When I wanted to start a new account with a new agency they were very unresponsive, likely because I was small and had the need for just one seat to start with. It was bad customer service to not respond to my needs. Now I have grown and need multiple seats so I am going with a service that wants my business.

May 2013

Henk from Systematix


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2013

Systematix is one of Canada's largest, privately held IT Consulting and Contract Staffing firms with a bench of 700 consultants. Our existing environment consisted of separate ATS, CRM and operations systems which created a lot of manual processes and duplication of efforts leading to errors. In 2012, we decided to upgrade our internal productivity software. We required an application that was completely SAAS, browser independent, could work in both Windows and Mac environments, included both CRM and ATS functionality and was easy to learn and use with clean user interfaces. In our selection process, we evaluated many systems, and chose the Compas Staffing Enterprise Platform. The implementation took about 3 weeks and went smoothly. Our staff took to Compas quickly, as the workflows emulate our natural ways of working quite closely. Most of our processes were accommodated within the new system and, where modification was required, the Compas Support team was quite helpful and available. To date, all our staff is on the same system and we can readily share account knowledge and information. 90% of our manual processes have been eliminated and errors have been virtually eliminated because of this.

June 2017

Rovshan from Just Energy Corp.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

4 of 5

Functionality

2 of 5

June 2017

Not satisfied

Pros

It's very fast to find any applicant in the system. It's also easy to edit any table for an admin, no need any support by the vendor. Another thing that I like is the customer support, all the requests are being taken care of fast enough.

Cons

If you delete any option that has been added before but not being used anymore, it'll delete all historical data. The system should be flexible. It's not even possible to hide the options that aren't being used anymore.

Response from COMPAS Technology of COMPAS Technology

Replied June 2017

I'm sorry about your experience and we want to make things right. I have alerted your Customer Success Manager and they will be reaching out shortly to remedy these items. Thank you.

November 2016

Richard from BetterHire

Company Size: 2-10 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

BetterHire Compas Review

I am new to recruiting and had to learn the system from scratch. Overall the system is easy to use, but I am sure there are some additional features and functionality that would help me become more effective and efficient.

Pros

I like that I can easily search for candidates utilizing parameters to identify the most qualified candidates.

Cons

Some of the features are not intuitive - for instance the search parameter you have to take a couple of steps rather than the system automate your selection.

August 2012

Jeremy from The Marks Group


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2012

We are a boutique technical recruiting firm determined to find the best software solution on the market. We needed to make sure the solution was SaaS based and hosted online, has a quick learning curve and allows for customized searches. Many software solutions that we tried out were too complex and required an extraordinary amount of time to get off the ground. We found Compas through an online search and couldn't be happier since moving onto their SaaS software. Our migration was quick and painless and the learning curve was almost non-existent. The software is flexible, but yet extremely powerful. As an added benefit, the job posting section has proved to be a superstar and has helped us find and recruit active candidates with the push of a button. All of the people at Compas have been outstanding and their customer service is second to none. I highly recommend Compas to others that are researching and seeking a flexible, scalable and well supported software package for their business.

May 2013

John from Spartan Resources


Ease-of-use

3 of 5

Customer support

4 of 5

Functionality

4 of 5

May 2013

We are a 10 Recruiter/3 Salesperson Technical Recruiting (IT/Engineering) agency. We work on contract, contract to hire, and direct hire openings. We started shopping for a new ATS due to poor reporting, duplicated data, inconsistent customer service, and some contract negotiations snags with our old system, Brightmove. We purchased COMPAS about 1 month ago and reviews from the Recruiting, Sales, and Management teams have been positive. The implementation took about 2 weeks overall (including pre-config on our end, mapping, data migration, testing, and go-live). The Customer Service team at COMPAS was the best I've had (I've been party to 3 ATS implementations over my career). COMPAS is easy to use. The Job Board is very popular with the Recruiting team. The Sales team likes the CRM functionality. The reporting is very customizable, and we have already tailored several reports more to our liking.

January 2017

zach from West500

Company Size: 2-10 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2017

MyCompas staffing software for agencies (ATS)

MyCompas is the jack of all trades, master of none ATS. I'd like to highlight the elegant user interface, and their chrome extensions that easily let you input candidates from LinkedIn directly into the database with a few clicks. It does have a searchable database, but with the caveat of searching for specific criteria can be challenging at times. Overall, I think it is a solid choice for agency ATS options out there on the market. Also they are very speedy with customer service requests.

Pros

Chrome extension support.

Cons

Expensive per user monthly fees.

August 2016

Paul from Access Technology Staffing, Inc.


Ease-of-use

4.5 of 5

Value for money

5 of 5

Customer support

4.5 of 5

Functionality

5 of 5

August 2016

Top ATS/CRM

Pros

Easy user friendly customization, scalable, front and back office product with a variety of integration options.

Cons

The text and font editor for emails is a bit cumbersome and difficult to use.

December 2016

Jennifer from Evidera

Company Size: 201-500 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2016

COMPAS

I've worked with COMPAS for the past two-years and their customer service has been exceptional. They have assisted us with every question and concern that has come up during recruitment.

Pros

The representatives are very quick to handle any questions and/or concerns that we may have. They have also improved their reporting capabilities over the past two-years.

Cons

Some of their functions could be improved in terms of the career's page, applications, and other applicant functionality.