Great payroll processing company with an amazing app for employees to view their stubs and much more

The best part of it is that we have happier employees, being that they have an app and a website where they can change things on their own, view their hours and much more. As an employer of a big company, working with Fingercheck has saved us a lot of money. whether its paper usage which we were able to cut since their system since everything is web-based. Another way we really saved money was, since we started with Fingercheck hundreds of employees signed up for direct deposit and we are saving money by not having to place stop payments.

Pros

As a payroll supervisor for a company that processes payroll 3 times a week for over 1200 employees, Fingercheck has really proven to be the right choice for us. Costumer service is really amazing being that the dept. is led by Hershey who is really helpful with everything our company needed all along our payroll transition. Adding new employees is really easy, as well as the processing payroll with just a few clicks. The app that they have is really great, with the app our field employees can access their pay stubs, change their addresses and request time off without ever calling our office.
All I can say for anyone looking for a company to process their payroll and keep track on hours and/or schedule, this is the company to use!

Cons

Time cards is a little difficult to use, with the software having to many things that needs to be done in order to view and enter hours only active employees.
There is some sort of bug with the system that sometimes resets the checks to check number '0' which makes is confusing for positive pay (but we can deal with that:))
It would be great if the website would be displayed on a full screen.

Good software and value for the money

Dramatically lowers the resources needed to collect T&A over the paper system it replace.

Pros

Customer service and tech support have been great. When we have issues, they are very responsive and help us, including developing ad hoc or custom reports.

Cons

1. It has some glitches/bugs.
2. Managing the app accounts of the employees (on-line access) is difficult.
3. Getting a listing of all data for employees is very difficult - there should be many more fields available in the main employee database.

Works as it is intended

accurate time keeping of a large number of employees made easy!

Pros

Very easy to track employees times with the online user interface. Overall a very good time keeping program, highly recommend.

Cons

Occasionally misses punches, when it would appear that the fingerprint was read correctly. Other than that very good program.

takes care of everything on one platform

alot

Pros

clock and payroll in one place no need to import and export
they care care of all taxes and refunds
great customer service

Cons

difficulty to download multipal reports at once
pay stubs for one person you have to go in to every payroll

Excellent

less paper work. can track break time log in and log out time easily. easy to find out how many hours staff worked.

Pros

I can easily manage staff hours. Track break time, and punch in and out time without any issues. The mobile app makes it very simple to use

Fingercheck support has been the backbone to my experience with the system.

Time tracking

Pros

The support team is great! I think it does what its supposed to do as far as time tracking and attendance.

Cons

The system requires many rule setups and intricate rules for my company since we run different schedules.

Much easier to work with and deal with than my previous payroll company which was Paychex

Pros

Everything in one system makes it easier to monitor your employees time and attendance as well as vacation and sick time. Also the employee login is awesome. I stopped getting calls everyday about how much sick and vacation days are available....

Cons

Running your own reports is a little tough and the interface should be updated. The online chat response is slow.

Great service, quick response and lots of great features.

Pros

What I really love about fingercheck is that we can have the employees clock in on their system and so have all payroll info in one place for easy processing. This is great for a company with dozens of employees.

Cons

What makes a bit hard is that payroll needs two business days to process and it can not be done after 4:30.

Easy to use for time card management and requesting time off

NA

Pros

the dashboard shows you who is still on the clock and who is not clocked in. you can also do mass edits for adding time for holidays.

Cons

limited access makes some things hard to do. There is also the onbaording issue that we ran into a lot of struggles with.

Its a great app

Pros

Easy to use and very easy to see when and where the guys came in and a location ane a piture associated with it

Cons

The location sometimes doesn't work well for the workers and sometimes login is hard but besides that it works very well

overall good , very easy to use and accurate. Gives me all the information i need to mange my dept.

Pros

I can keep track on my employees at all times when they came or left , also all the days that they were absent .

Cons

Sometimes i get an email saying that someone did not punch in or out but when i check the chart it has the correct information .