





Greenhouse score candidates






Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10Greenhouse is an applicant tracking system and recruiting software designed to help businesses find suitable candidates, conduct interviews, and optimize their recruiting process. Greenhouse is an integrated platform that streamlines various recruiting activities including planning hiring processes, sourcing job applications, managing interview rounds, and organizing post-hiring activities. Additionally, Greenhouse offers professional recruiting services from a dedicated support team.
Greenhouse's hiring process begins with finding the right candidates from a variety of sources, such as job boards, in-person events, external agencies or through in-house referrals. Recruiters can post job openings on popular job boards such as Glassdoor, SimplyHired and Indeed...
Greenhouse score candidates
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
September 2020
Kelly from Calendly
Company Size: 51-200 employees
Industry: Computer Software
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
September 2020
Happy Greenhouse User
Overall pleased with Greenhouse and think it's a solid ATS.
Pros
I chose to use Greenhouse because it was the tool that made the most sense and aligned closest with the recruiting process I built for Calendly. Their scorecards and stages are similar visual and stage how we approach recruiting perfectly. They have been incredibly innovative recently with their new features and upgrades and I continue to be impressed by the product roadmap.
Cons
I think their reporting is not intuitive and feels clunky. I don't think they have a great visualization into pipeline for non recruiters. So if a hiring manager or executive wants to see how a specific role is progressing I don't think it's easy for them to do or see. There are also a lot of clicks to get somewhere or get back to something.
Reasons for Choosing Greenhouse
The approach Greenhouse takes to recruiting process setup is more aligned to the recruiting process I had built for our company.
Reasons for Switching to Greenhouse
Hire was not going to a scalable solution and didn't offer the feature set I found critical to successful hiring at Calendly.
May 2020
Marc from Billtrust
Company Size: 501-1,000 employees
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
May 2020
Overall satisfied, though A LOT of manual configuration required
Overall experience is positive so far - Apart from the time & effort taken to learn a new product the Talent Acquisition team is enjoying it so far, our Hiring Managers like it, and we've received no negative feedback from applicants. That said, though there are too many parts that need to be changed manually, including many parts of the job templates, salary data assigned to jobs/templates, application questions, application confirmation emails, etc.. There needs to be more focus on put on allowing bulk-edits. It's an arduous, time-consuming task to make updates (to something as simple as a line we might want to add or remove from a job description on benefits we offer) and that time can be spend on more value-creating tasks.
Pros
The amount of integrations Greenhouse with other software is great; The UI is intuitive; Ease of use for hiring managers and interviewers who access the system.
Cons
A tremendous amount of manual work is required during the implementation, and for ongoing updates to job templates. There was also a lack of live or customized training by Greenhouse during implementation - just videos and how-to's on their support page. So I would try my best to figure things out and spend a lot of time manually doing things; then a week or two later, we'd realize something was off or a setting needed to be redone and we'd have to manually re-do it -- Some more hands-on, customized, live help from the get-go and throughout implementation would have been helpful so that we didn't need to spend hours and hours on manual tasks.
Reasons for Choosing Greenhouse
Overall, we were more excited about the features that Greenhouse offered. The quality of the demos we received, cost, and other aspects factored into the decision as well of course.
May 2018
Anonymous
Company Size: 11-50 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
2.0
Customer support
2.0
Functionality
4.0
May 2018
Phenomenal features, easy to use - but extremely high priced, not great support/export
Helpful to map out a recruitment journey in one place. But can be done with more control of your data in many other HR tools.
Pros
Intuitive features and easy to process between steps Helps to ensure consistency between interviews, plans, and third party integrations for staff intake and hiring. Easy to post jobs and link multiple job posts to the same position internally (newer posts get more applications, but don't need a new job inside the portal) Allows for constant hiring, and deep analytics on use of HR teams time and performance - Really not a fit for small or midsize firms, you can tell its great for the enterprise
Cons
- Support is great initially, then is not as helpful after execution (contract lock in) - Pricing is annual, and very high - Hard to justify the ROI for convenience on HR team - Pricing is completely based on size of the company (meaning how much you can afford) vs. the use of the platform or feature set - Prohibitive annual, upfront, and renewal terms - Company tried to renew automatically within contract notification periods, without confirmation/touching base previously, and expected higher contract terms without discussion or proposal - Exporting data is non-functional. Only left with Resumes and not full details, notes, or other data your team may have created (Keep that in mind when spending time analyzing candidates and for legal/compliance) - Really consider how your team will use this, and if it is either a time saver or money maker for recruiting. Chances are, it's not - but it is convenient in one place. But once you're in it - very hard to leave and difficult to offboard.
June 2019
Sasha from Sourced Group
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
June 2019
Highly Intuitive ATS with strong automation
Greenhouse has provided excellent improvement of our recruitment process such as candidates scheduling which in turn has reduced the time spent on administrative tasks. We have also had a high level of engagement across our Hiring Managers and Interviewers due to the intuitive nature of the software and excellent UX. We were able to roll out the system with very little training as the system is so easy to use.
Pros
I most like the highly customisable workflows and templates that can be used as well as the level of automation that can be embedded has significantly reduced our manual administration and management of the recruit to keep the recruitment process on track. Friendly reminders keep you on track with your schedule and also drives productivity across the team .
Cons
Initially it took me a while to get used to the "Self-Service" model of support (given I had not used the system before however the video instructions and tutorials have been very useful and easy to digest.
Reasons for Choosing Greenhouse
Greenhouse was customisable and intuitive and the support we received throughout our assessment process was excellent.
Reasons for Switching to Greenhouse
To improve our recruitment process and ability to source and assess candidates
April 2020
Anonymous
Company Size: 51-200 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
April 2020
Good For What It's Supposed To Do
Greenhouse is used in our organization to track both internal and external candidates that are moving through the interview and hiring stage for a job. It is also used to generate overall success rate for interviewing and hiring effectively.
Pros
I like that it gives you the ability to assign different people to different tasks. I also like that you are able to mass upload resumes and mass reply to multiple candidates on a specific job.
Cons
The inability to search for similar candidates through resume match. There are also too many steps to post a single job and navigating through the different settings to post and update a job can be arduous and not user friendly at times.
Reasons for Choosing Greenhouse
Greenhouse proved to be more robust and had a lot of features that were pertinent to what we desired in a software.
Reasons for Switching to Greenhouse
We were looking for something that was more robust and that provided more features for managing applicants and bringing them through the interview process.