Ratings & Reviews

Overall Rating

4.67 / 5 (2,396)

4.13 / 5 (652)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

June 1, 2020

June 1, 2020

Pros/Cons

  • Pros

  • The interface was friendly and fun. Easy to hire and fire. The breakdown of taxes was easy to understand.

  • I really enjoy this program, everything is easy to find and very user friendly.

  • Cons

  • Gusto can be bogged down at times, I’ve had slight issues with on boarding information getting lost but customer service has always been quick to respond and assist.

  • The way the line items are fed into Xero/Quickbooks is a bit off sometimes. Other than that is has been great.

  • Pros

  • It's easy to navigate and I like the look of it. The insurance set-up is VERY easy to use and always quick.

  • Great value for the price! It is easy for our employees to navigate. I like the process for open enrollment.

  • Cons

  • Some features of the product still require some admin work. It makes a great user interface but not the backend filing, compliance testing, etc that would eliminate some admin work.

  • Reporting features could be improved- it is something I see Zenefits working on, but I still end up having to massage the reports in excel to get what I need.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

67 Recommendations

107 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots