





People






Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10Designed exclusively for the healthcare industry, HealthcareSource provides a talent management platform with a variety of features, including applicant tracking, onboarding, learning management, performance management, and more.
HealthcareSource's Position Manager focuses primarily on applicant tracking and onboarding new staff. HealthcareSource helps prevent inefficiencies from the start, helping HR professionals focus on hiring and retaining the best possible staff.
The Performance Manager provides multiple features to manage and monitor staff performance. The system automates workflow for performance appraisals, compensation, and more. By providing reminders for goal checking, HealthcareSource helps ensure that staff are meeting goals for the curr...
People
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10Average User Ratings
Overall
Ease-of-use
4.0
Value for money
3.0
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
October 2019
Jenee from Healthcare
Company Size: 51-200 employees
Industry: Staffing and Recruiting
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
October 2019
HealthcareSource
I've realized that this program helps every one of our employees be on the same page. I can leave notes and add orders, and the next person who gets that call would already be able to see what's been going on and can assist them because of the papertrail.
Pros
This is used nationwide throughout our company to do medical staffing. I like that whatever is created/deleted, it automatically time stamps the action made.
Cons
Whenever an order is "edited," it just says "order edited" but does not say exactly what was edited such as a change in time, change in employee, change in client, therefore if the person does not document, we have no way of knowing "what" exactly was changed.
February 2018
Amberlynn from NurseRegistry
Company Size: 11-50 employees
Industry: Medical Practice
Time Used: Less than 12 months
Review Source
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2018
HealthcareSource
Once you are used it it, it is very efficient and useful.
Pros
There are a lot of features with HealthcareSource that makes it easier for me to manage both temps and clients. With the great help of HCS reps, you are able to tailor the system according to needs. HCS also offers trainings on all aspects of their system.
Cons
HCS takes a little getting used to. The interface wasn't as clean as our previous system so it may take a little longer to find certain things.
April 2018
Gregory from Infinity
Company Size: 1,001-5,000 employees
Industry: Medical Practice
Time Used: Less than 2 years
Review Source
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
April 2018
Helps handle healthcare staffing
Pros
Makes it easy for a staffing team to find availability and match it to orders. There are many ways to find what you need and staff directly from that location. Certification options by region and client, help you to never staff someone that has a mandatory expired credential. Direct access to the API makes out of the box reporting or mass updating records easy.
Cons
Client calendars can be difficult to read, especially for long term assignments. Getting lost in the admin screen is very easy. Not all of the reports follow the rules of the filters you select.
March 2017
Vice President from Presby's Inspired Life
Company Size: 501-1,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
2.0
Functionality
3.0
March 2017
Extremely disappointed.
The evaluation system is cumbersome and difficult to use. We changed our templates last year to make it easier. Unfortunately, healthcare source does not work well with other HRIS systems, as we have had trouble with the file fees due to the inflexibility of how healthcare source sets them up. It has been a nightmare - duplicate evaluations being assigned, old evaluations being assigned, or no evaluations assigned at all. The performance manager system was upgraded a few weeks ago and now the reports that we ran previously are gone and no one from support seems to know how to recreate the reports that they had in their system 2 months ago. Support is not very supportive. I am extremely disappointed with this system. We are looking for another one.
Pros
It is a step above paper evaluations as it can assign weighted scores and store evaluations.
Cons
Very difficult to customize. Reports are not easy to run. Upgrades discontinue good reporting with less usable ones. Not compatible with well known HRIS systems.
September 2016
Amber from Fisher-TItus Medical CEnter
Industry: Medical Practice
Time Used: More than 2 years
Ease-of-use
2.0
Value for money
1.0
Customer support
4.0
Functionality
1.5
September 2016
Good suite, just not enough advancement with tools.
Pros
Offers many solutions for HR - including performance appraisals, ATS and learning competency packages.
Cons
The lack of advancement with the products - PositionManager update has been talked about for 2 years but is not available to all users. Very frustrating.