About HR Partner


HR Partner is a cloud-based human resources (HR) management solution. Key features include employee records, time off and leave tracking, report creation and a self-service portal for employees.

HR Partner is able to store all employee records and contracts for full-time, part-time and contract employees. Users can set reminders for action items as well as track benefits and employee details like position history and contact information.

Using the self-service portal, employees can submit leave requests. Managers can approve or deny requests and transfer existing leave balances. Employees can also submit timesheets online for approval and users can then export the data to an external payroll system.

HR Partner offers integration with Xero and is also able to sync with Google Calendar or Outlook Calendar. It also includes customizable user-access levels and can support multiple admins.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

9 Reviews of HR Partner

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(7)

4 stars

(2)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-9 of 9 reviews

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December 2017

Shaun from Hurricane Power

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2017

HRPartner is really good

Pros

- I was looking for software that will help us track paid time off (leave) and I found software that can help us with dozens of other HR needs that I didn't realize we needed including recruitment (job postings, integration with Glassdoor, etc.), employee documentation, sick day tracking, org charts, onboarding/termination checklists, online employee requests, pay scale tracking, position and location tracking, and much more.

- The customer service has been absolutely fantastic. Seriously fantastic. They have representatives around the world that can help companies in any time zone. We are in the Eastern (USA) time zone and I have had help from Australia early in the morning and Alaska later in the day. Responses always come in a few seconds.

- They are open and very quick to fulfill feature requests. I don't know if I just have good ideas, or if HRPartner is just one of the most effective development teams I have seen in years, but I have requested half a dozen changes and every single one has been added except one. The last one was a timeclock module, and they have said that they are building one that should be rolled out in the next few weeks. Based on their track record, I have no doubt it will be added.

- I can tell that the HRPartner team is not huge. I have chatted directly with the CEO. But in this case, that seems like a good thing. It makes them very nimble and able to provide great service and to meet my needs quickly.

Cons

- The software/website is fairly new which means that many features are coming soon.
- Some nice-to-have features are still pending.
- There are limited integrations: only one payroll integration (Xero) and only one recruiting integration (Glassdoor)

February 2019

Kurt from CallCenterUSA

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Best HR tracking system out there!

Every time we have contacted support to look into an issue we found them extremely responsive. Many of the issues were a result in something we were doing incorrectly but they still worked to resolve the issue.

Pros




We looked around for a simple to use HR tracking system to replace our outdated in house access based system and it was hard to find something that had the features we needed without tons of things we didn't.

We love the employee's note section where we keep detailed notes about every employee. Also, the recruiting module has simplified our hiring process. There are too many things to list but we highly recommend this software.

As a call center we need to keep detailed notes for every interaction we have with employees and this system allows us to accomplish this need.

Cons

I really can't name anything we don't like. Many of the suggestions we gave to improve the system were implemented. No complaints!

June 2019

Sally from Philspace Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2019

So glad I found HR Partner

After spending a lot of time researching HR software, I was so pleased to have found HR Partner. It has helped massively with the general record keeping for my employees and also with recruitment. I no longer have to keep lots of spread sheets. I like the fact each employee can see their training records and certificates. I look forward to learning what new additions HR Partner will introduce over the coming years.

Pros

The ease of use of the employee portal and the fact that if the system doesn't do something quite how I needed it to, I just had to email the support centre and more often than not, they changed the system so that it does. Customer service has been the best I have ever received.

Cons

Just a couple of issues with people using different browsers but I think most have been resolved. Not many negatives to be honest which makes this a very good system.

January 2017

Jim from Formcode

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2017

HR Partner Review

Really well put together SAS package. I have used many and have to say this one really is easy to use and has all the features I need. It can grow with my team and it is flexible enough to cover any changes or updates in my organization. Your team's responsiveness and feature additions have made this a go-to app for my HR needs. Thank you!

Pros

Easy to use and very fluid.

Cons

I have trouble with the main part of the software (but know how to work around it)... that being the leave balances. What shows up on my employee's page is called a "leave balance" but it is not a balance, it is what is allocated to them. Example, Employee#1 has 10 days allocated to them, and have taken 5 days off from that 10-day allocation. That employee's balance should be 5 days, but the software still shows 10 days. I think it would be helpful for the employee to see their yearly allocation and balance of days remaining. [additional note, most employees will make the allocated days available year to year so being able to reset it per year would be great -and- if an employer needed to make it so it was from hire date to hire date that would be helpful too.

June 2019

Iris from Metech Canada

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

User Friendly

Managing staff leaves

Pros

My team members are very pleased with this software because they find it to be user-friendly and a great way to help them manage their leaves. Our company uses it primarily to streamline leave management and tracking processes. We will be exploring its many features in the near future with the goal of using them on an as needed bases. I highly recommend this software for any HR group!

Cons

I wished I had learned about it earlier. It would have reduced a lot of unnecessary paper work.

Response from HR Partner of

Replied June 2019

Thanks so much for your review, Iris. Streamlining your leave management and making your job easier, is exactly what we set out to do :)

February 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2019

Powerful and aesthetically pleasing

Pros

I love how much information it crams into a single screen. The dominance of mobile apps means you don't really see this much nowadays.

Cons

Would have liked to have payroll management inbuilt, though the integration with Xero is great.

February 2019

Tom from CIM Enviro

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Exceptional Customer Service

HR Partner has streamlined an essential part of our business. It's also really intuitive to use. 10/10!

Pros

Customer service! You can either go with a huge faceless company and feel like just another cog or go with HR Partner and feel heard.

It also has a great looking and easy-to-use dashboard.

Cons

Nothing in particular. I'm excited to see what new features they bring out in 2019 and beyond.

May 2016

Louise from Induct Me

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

May 2016

Very easy to use. Love the reminder feature.

At first glance, this system seems quite complex, but in reality it is quite easy to use. Thank goodness for the addition of the documentation feature, as this really helped to get to grips with it. Wish they had a payroll system so we won't have to pay two providers, but it integrates well, with minimal need to update employee details in two places. The team seems to enjoy using it too, and I like that I can get my HR assistant to help out yet still prevent her from seeing sensitive data.

February 2019

Nadine from GiftSkout

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Intuitive, Affordable and Complete HR Solution

Pros

It shows me everything I need to see in a snapshot, whether it's employee specific or company-wide. We save so much time bringing what used to be across so many SharePoint folders is now in one place with HR partner. I also love their super dedicated customer support, it's been ace since we joined.

Cons

Nothing so far! It's growing with my company and allowing me to focus on my business.