What is Indeed?

Indeed for employers is a cloud-based hiring solution, which helps small to large enterprises post job vacancies and acquire qualified candidates. Features include messaging, interview scheduling, user management, role-based permissions, custom company page and reporting.

The application enables recruiters to send assessments to aspirants via email, add screening questions and track scores via employer dashboard. Businesses can advertise job openings at top of search result pages through the sponsored job feature. It lets employers update job descriptions and search applications via Indeed Resume. The solution also helps recruiters determine market trends, high/low performing jobs and impact of job sponsoring.

Indeed fo...


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Supported Operating System(s):

Web browser (OS agnostic)

4,989 Reviews of Indeed

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(2,903)

2,903

4 stars

(1,467)

1,467

3 stars

(384)

384

2 stars

(49)

49

1 stars

(21)

21

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 4989 results

October 2019

User Profile Picture

Jeff from Financial Services

Verified Reviewer

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2019

Great candidate search tool!

Indeed has been amazing at saving me time in sorting through potential candidates and the functionality has allowed me to be very specific in searching for candidate skill sets.

Pros

My experience has been that I’m able to find a deep and varied talent pool from which to seek candidates. I suspect some of this is due to the name recognition and broad use.

Cons

Although not my own experience, I’ve heard other users complain that the free version has limited access to details.

Reasons for Switching to Indeed

I used both platforms for a bit of time but it wasn’t long before I used Indeed exclusively. Honestly, the strength and tenure of new hires that I sourced from Indeed told the story....better candidates, better hires, better business decision!!

August 2019

User Profile Picture

Andrew from Swarming Technology

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

August 2019

Quality Hands-On Recruiting Tool

If your company does not have a lot of job openings on a regular basis, Indeed can be a very cost effective recruiting tool in lieu of hiring a full time staff member. The more time and money you are willing to invest in the application, the more beneficial it can be for your recruiting efforts. It is definitely a solid platform for reaching a larger pool of applicants for your position opening.

Pros

When posting job openings, Indeed allows you to be very specific about your minimum criteria for the position. It then gives you a breakdown of how each candidate matches against the criteria, which can save you some time sorting through various resumes. Indeed also allows you to be very specific about your monthly spend, which is important as you are charged a base fee for each candidate who applies for the position. One you reach your maximum spend for the month, Indeed automatically pauses your posting so that you do not go over budget. Its email and scheduling capabilities make it easy to set up interviews with candidates you feel are qualified for your open position.

Cons

Indeed has a large variety of options and filters available when posting a new position, which means you will probably spend a lot of time both setting up and maintaining your job posting. If you choose not to thoroughly set up your posting, you will receive a lot of applicants who are not specifically qualified for your open position, which means additional time sorting through resumes and communicating with applicants. While many of the process are automated, Indeed still requires someone to invest a significant amount sorting through resumes and cover letters.

Reasons for Choosing Indeed

Flexibility and feature offerings

Reasons for Switching to Indeed

Indeed was easier to use and had more options

February 2021

Jessica from Caregiver

Company Size: 1 employee

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2021

Indeed gets people hired

I’ve had a great experience honestly and I can see them one day coming up with a paid site as well because so many do use this service. I’ve personally gotten hired 4 times with this service myself and it’s always the first place that people tell you to look when they know you’re looking for a job. Best place to look, just stay on there randomly and you can very well be the first person to apply on many jobs sites.

Pros

What I like most is that your resume is always stored and can be downloaded onto your phone, in case of getting a new phone or losing yours, I also appreciate the emails about other jobs available, telling you how many applicants there have been to the same job, as well as helping you fill out your resume to best catch employers eyes

Cons

This was tough coming up with a “negative” , I don’t really have a issue with any of the features except I hated when I applied to a job and the resume didnt paste through and I still had to fill things out, or it did paste through but it went through all mixed up so I’d have to change it

Reasons for Switching to Indeed

I didn’t like that on linkedin they can choose employees based on appearances and on monster I just didn’t like the interface, too much going on

October 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

October 2018

Paid Version is Pointless

In general, the free version is useful and should be an automatic posting option for any Recruiting/Talent Acquisition department if it isn't already cross-posted by your ATS automatically. In a free version, you can excuse how bad the software is, which is pretty bad. However, their freemium aggregate model of scraping jobs from thousands of other sites and making their website a one-stop shop for job searchers made them the #1 job posting site quickly. But the dirty little secret is that this model isn't sustainable, and like Monster and Amazon, their first goal was to grow their user base, and then try to force paid versions onto their user base. However, unlike Monster, their product is only good because it was unique and free. There are tons of other sites that now use the aggregate scraping model and are much better programs. In addition, Google-for-Jobs has pretty much made Indeed obsolete by offering the same ability, but using the vast superior searchability of Google with an already existing Millennial user-base. The software is better, and it already syncs with google search. Regarding the paid version of Indeed, it just isn't worth it unless you recruit in large cities, you may need to use the paid version in order to not be buried quickly in their ads, but even then, the effectiveness is debatable when you can update the ad or repost it every few days. Even in larger cities, I haven't seen any quantifiable benefit of using the paid version.

Pros

As an aggregate job posting site, it is a must have for any recruiting department to use on a daily basis. The free hosting feature is automatically done on most ATS programs. Because they scrape from so many websites, job postings with them will reach even tough markets like Physicians, whereas Careerbuilder, Zip, Monster, etc. do NOT reach these.

Cons

Google-for-Jobs has made Indeed all but obsolete. Their "paid" version is pointless compared to the free version. We have tested several times and have seen hardly any, if any, quantifiable difference for the huge cost, regardless of what the sales team says. Their resume database is horrible in search function and results, although, useful in that you can pay per resume pull. They are aesthetically the Craigslist of job search websites. The site is ugly (relative), hard to become a power user on (like Linkedin), and is only successful because of their Freemium aggregate model.

December 2020

User Profile Picture

Tiffany from IMCS Group

Verified Reviewer

Company Size: 201-500 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

3.0

December 2020

Different from the other big job boards

Overall, now that I have a solid foundation and recruiting process, I really like the candidate diversity it has provided.

Pros

Indeed is so different from any of the other big job boards out there in terms of candidate pool and sourcing experience, though the job posting / application review is pretty standard. Indeed used to offer a pay-per-view of contact information for $1 per view. However, they have moved to a subscription based system, which might be more challenging for individual recruiters, but as an agency recruiter I prefer it. The dashboard is not fancy or bright, it is bare and basic, which makes it more user friendly and readable for seasoned recruiters.

Cons

The basic nature of the dashboard is potential a con as well. New recruiters who rely on call-to-action buttons and ATS integration for candidate management might struggle at first, to my knowledge Indeed is not integrated into any of the ATS I've used, so remembering to search for a pre-existing candidate record and manual resume parsing is required. Indeed also provides an "@indeedmail" email address for every candidate, and tends to populate it's Indeed formatted resume over the candidate's original, so often times their direct email is not provided.

Reasons for Switching to Indeed

CareerBuilder's database was consistently out if date, and searches produced irrelevant resumes