info:HR Software


 

info:HR is a human resources (HR) solution that offers workforce automation, attendance, employee self-service, payroll and reporting. The system helps organizations manage HR operations, organize learning programs and manage benefits. The solution is suitable for sectors such as manufacturing, nonprofit, government and health care.

info:HR’s workflow automation module enables HR managers to streamline processes and remove manual overheads. Further, it enables HR teams to review employees’ compensation and benefits and create customized employee checklists.

Its compensation and benefits module helps HR professionals manage payroll and track employee costs. It also includes a mass update feature that sends automated alerts to employees. The solutions offers core HR modules on-premise, and self-service modules are cloud-based.

 

info:HR - Attendance and leave tracking
 
  • info:HR - Attendance and leave tracking
    Attendance and leave tracking
  • info:HR - Outstanding leaves
    Outstanding leaves
  • info:HR - Employee profile
    Employee profile
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

33 Reviews of info:HR

Showing 1-20 of 33

 

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Chad from Listowel Technology, Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2018

November 2018

info:HR review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Value
Support

Electronic tracking of employee information

Pros

Easy to use, excellent security controls

Cons

Doesn't allow the option to create your own reports

Review Source: Capterra
 


November 2018

November 2018

Good HRIS for The Money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support
Pros

- cost effective
- comprehensive offerings
- some ability to customize
- Canadian - the people you are talking to get what Canadian based HR professionals and companies need to track and report on

Cons

- their customer service and technical support staff seem to have too much on the go. While they are still responsive it is not as timely in some cases as it was years ago
- ESS module sometimes suffers with adequate communication and while the information still submits it could be more timely
- the look and feel of the software isn't as modern as some others available on the market and this can be a challenge with employees who are encouraged to use the software

Review Source: Capterra
 

Cari from Corporation of the County of Essex
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

INFO:HR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to customize fields and reports to our unique needs.

Cons

Customization results in many issues/glitches when updates are applied.

Review Source: Capterra
 

MARGO from HARROW HEALTH CENTRE INC A FAMILY HEALTH TEAM
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great tool for a small team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
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Support

My overall experience has been positive.

Pros

I like that I don't have be manage employee vacation hours and time sheets by paper. Everything is in the system and employees have the ability to log in at any time to view their entitlements and submit vacation requests and time sheets.

I also like having the ability to quickly get the reports I need for our accountant.

Cons

Set up was a very long process. I had to dedicate my assistant to the set up and she had to spend hours setting it up.
I don't like how you have to logout to go to another screen (to click the buttons on the homepage).
I would prefer that everything be managed from one site

Review Source: Capterra
 

Elizabeth from Sarnia-Lambton Children's Aid Society
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

New to Info:HR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Support

We recently moved to Info:HR and have had a positive experience learning the system. Our support has been excellent.

Pros

The system is user friendly and easy to navigate

Cons

I find that the reporting capabilities are somewhat limited

Review Source: Capterra
 


November 2018

November 2018

Review INFO:hr

Ease-of-use

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Product Quality

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Ease-of-use
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We use this to track several HR statistics. I use the reporting continuously, specifically 3 times per year for reports to our Board members.
Administratively, it is a fairly easy system. However, it is a simple system therefore, not having a tonne of options. Maybe we are growing and are growing out of INFO:hr.

Pros

Simple to use - Self serve functions - The reporting works fairly well.

Cons

Limited functions - Limited reporting
When uploading reports from INFO:hr to Excel for instance, we must always modify the formating. The column headings, and rows do not allign.

Review Source: Capterra
 

Luc from ASSUMPTION LIFE

April 2018

April 2018

We use this program at my work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

I enjoy the functionality of the program, and how easy it is to use and navigate through the different areas.

Cons

The thing I like the least about this program is that the look is a little outdated. I believe it could use a bit of a visual update

Review Source: Capterra

  Response: HR Systems Strategies, HR Systems Strategies Inc.

Date: April 2018

April 2018

 

Thanks for taking the time to post a review. I imagine you are referring to our employee/manager self serve module when you mention the outdated look. In fact, we are close to releasing a new version that modernizes the user interface. I'm not sure of the exact release date but it will be 2018 for sure, probably no later than the end of summer. Stayed tuned.

 

Adrienne from Northumberland Family Health Team
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Easy to learn and implement. Customer support was fantastic!!

Ease-of-use

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Timely notifications/requests from staff and efficient processing of scheduling requests.

Pros

Easy to use interface for staff to notify the appropriate people regarding schedule changes and time off requests. Learning the system was easy with the support from our trainer.

Cons

Back end hosted infoHR system is a little tricky to navigate - has some 'quirks' that I needed to learn.

Review Source: Capterra

  Response: HR Systems Strategies, HR Systems Strategies Inc.

Date: January 2018

January 2018

 

Thanks for posting a review. We are always just an email or phone call away if you have questions or need assistance.

 

Michelle from East Wellington FHT
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Positive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Customer support is great! We use this software to track vacation, sick and float time. Our courses are now being entered along with licencing for physicians/nurses with documentation pdf's. At end of year, Barbara always assists me in closing out the year.

Pros

I love that I can call the customer rep if I have a question/issue and she is always there to support me. This program was so easy when we had a Ministry of Labour Health and Safety inspection. I was able to show our Health and Safety courses (taken by employees) using Info:HR.

Cons

Some of the functionality is not as user friendly as I would like. Although they have a website and Barbara, I would still prefer to have a hard copy manual that I could refer to BEFORE having to make that call!

Review Source: Capterra

  Response: HR Systems Strategies, HR Systems Strategies Inc.

Date: January 2018

January 2018

 

Thanks for posting. If you sign on to the client portion of our web site, you'll find PDF manuals for all the sections of info:HR, as well as a variety of how-to manuals. If you don't have your login credentials, just email our support group and they will send them to you.

 

Lorena from Township of Wilmot
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

I have used InfoHR for over 10 years now and my experience has always been very positive.

Ease-of-use

Functionality

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Very easy to use, ability to track information well for our corporate needs and able to grow with our needs as well.

Pros

The software provides features that are simple to use and maintain, as it pertains to employee information, tracking attendance managing timesheets. Customer service is always knowledgeable and ready to provide resolution to issues.

Cons

I wish the integration with our payroll software would be smoother but we are in the implementation phase so it may take some time to adjust to this new process.

Review Source: Capterra

  Response: HR Systems Strategies, HR Systems Strategies Inc.

Date: January 2018

January 2018

 

Thanks for taking the time to post. Every payroll integration module we implement requires configuration to ensure that the correct data selections and transformations take place so as to conform to exactly what you want transferred from info:HR to your particular payroll system - that adds a bit more time to the implementation process but, once completed, results in the greatest degree of automation.

 

Rosemary from WDDS

October 2017

October 2017

I've seen many HRIS products but nothing compares to INFO:HR. Have been using it since 1995

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

The ease of use and the numerous reports that are available. Also, the support-line at HR Strategies is superb.

Cons

Wish it had an integrated scheduling and payroll product. We have a separate Scheduling and separate in-house Payroll product so too much double/triple entries.

Review Source: Capterra

  Response: HR Systems Strategies, HR Systems Strategies Inc.

Date: January 2018

January 2018

 

Thanks for commenting. We have implemented integrations for many different payroll and scheduling systems,so there is a very good possibility that we can reduce that extra data entry you refer to. We'll be in touch with you separately to discuss the feasibility.

 

Lynne from Northumberland Family Health TEam
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

This product saves me alot of paper and spreadsheets!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Tracking of time entitlements reduced the time I spend updating spreadsheets and responding to emails.

Pros

This product is very easy for employees to use. Tracking vacation, sick personal and lieu banks are very helpful.

Cons

HR Global could be presented in a more easy to use format. The menus are very old school and difficult to read.

Review Source: Capterra

  Response: HR Systems Strategies, HR Systems Strategies Inc.

Date: January 2018

January 2018

 

Thanks for your review. If you've had a chance to see or December '17 newsletter, you see an article about the new functionality we'll be adding to our next release in early '18.

 

Sandra from Listowel Technology Inc

October 2017

October 2017

We have been using Info:HR for over 12 years. It does everything we need it to do and is easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Everything I need in an HRIS system. Easy to use. Excellent attendance management features, allows you to create accurate accruals. Excellent support from service representative. Walked me through my year end to ensure all accruals were zeroed out and new ones created properly and accurately

Cons

Can't create your own reports. The continuing education section can be improved. Our reports are very messy and hard to pull up accurate information due to way too many options. Probably our fault, as each user enters information differently. CSV reports aren't always very clean.

Review Source: Capterra

  Response: HR Systems Strategies, HR Systems Strategies Inc.

Date: January 2018

January 2018

 

Thanks for your comments. If you log in to the client section of our web site, you can download the data dictionary and then, with the help of your IT group, you can create your own reports by extracting data directly from the info:HR database.

Most clients feel our continuing education section is one of our strongest; we'll contact you separately to discuss the functionality you're looking for.

 

Katelyn from North Lambton Community Health Centre
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Excellent support and good working product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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For what it is - a complex employee database - it does an excellent job for us without a lot of expensive froo-froo. It has a basic look to it but that doesn't hinder its usefulness or logical flow of modules.

I am always learning new features to use and trying to implement what I can to make our lives easier. I like that they are open to suggestions when we have them and are always progressing.

Pros

I like the logical flow of the software when using it. It just makes sense to me and this helps a lot for every day use.
I also like that updates are ongoing and they are constantly looking for and making improvements.

Cons

There are many features that we don't use... there are a couple things that I still haven't quite mastered yet but that will come with time.
Sometimes we run into problems when we are trying to make the software work for our unique workplace. However, we always get excellent help figuring out a solution (if available).

Review Source: Capterra

  Response: HR Systems Strategies, HR Systems Strategies Inc.

Date: January 2018

January 2018

 

Thanks for reviewing. There will be a new version of the software out in early '18 with a number of new functions - there's an article about that in the December '17 newsletter.

 

Sandra from Broadcasting Corporation of The Bahamas

October 2017

October 2017

The software is user friendly and easy to understand

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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The software allow the HR department to remain updated with current and historical information.

Pros

It provides the information that is applicable to our HR needs. Any new employee is able to be trained on the software with minimum supervision.

Cons

It could be more tailored to the Bahamian workforce. However, due to our current financial constraints we are unable to remain update as the software enables.

Review Source: Capterra

  Response: HR Systems Strategies, HR Systems Strategies Inc.

Date: February 2018

February 2018

 

Thanks for posting a review. Remember that, under your annual support agreement, you are entitled to all upgrades and new versions that we release.

Feel free to email our support group about any functionality you'd like to see in the system - that's where we get our best ideas from.

 

Heather from County of Elgin
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

I use this system every day & it is easy to use. It is also easy to explain to other how to use it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

Human Resources & Managers in other sites have access to the same information in one location.
Easy to use and find information.

Pros

The things I like most about this software are that it is: easy to use, understand, show people how to use, and import documents. The import documents feature eliminated managers in other site from keeping duplicate paper copies.

Cons

The Employee Demographic screen is not split into tabs (Personal, Organizational, Misc.). I wish all of this information was on one screen but understand why you could have made this change.

Review Source: Capterra

  Response: HR Systems Strategies, HR Systems Strategies Inc.

Date: January 2018

January 2018

 

Thanks for posting. We used to display all the demographic information on one screen, but it just became too cluttered, so we felt it would be much more readable if we split it across three tabs.

 

Donna from FCS, Elgin
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Customer Service is exceptional!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

Reduced duplication and increased efficiency.

Pros

Ease of use. Just the right amount of product, not too showy or overwhelming.

Cons

Some compatibility issues at first but customer service to make this work overshadowed any challenges.

Review Source: Capterra

  Response: HR Systems Strategies, HR Systems Strategies Inc.

Date: January 2018

January 2018

 

Thanks for taking the time to post. We appreciate the comments about our support group; we make it a priority to be available and accessible to our clients.

 

Kim from FCSLLG

October 2017

October 2017

Was a little overwhelmed at first but as I have learned the system I realize just how much it can do

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Can pull lots of different reports with different criteria - very helpful!
Love the fact that you can export to excel.

Cons

Some of the reports can be a little confusion to read. Sometime have to run a report a couple different ways to pull the exact info I am looking for.

Review Source: Capterra

  Response: HR Systems Strategies, HR Systems Strategies Inc.

Date: January 2018

January 2018

 

Thanks for commenting. If ever you have a question about which report or which option on a report would be most suitable, just call or email our support line.

 

Michelle from Township of Severn

October 2017

October 2017

Info HR is very user friendly, and is great for our small municiplaity.

Ease-of-use

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Value for Money

Ease-of-use
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Pros

Info HR is easy to navigate. I have found the support Team to be great, and get your questions answered in a timely manner.

Review Source: Capterra

  Response: HR Systems Strategies, HR Systems Strategies Inc.

Date: January 2018

January 2018

 

Thanks for your review. We appreciate the kind words about our support group; they make a real effort to be as responsive as possible to client inquires.

 

Jodi from NLCHC

October 2017

October 2017

Mediocre

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Management team purchased this prior to my position. Just thankful I was able to transfer all the time away, and other tracking, to infoHR, as they were using excel sheets prior to my start date.

Pros

Customer service is great. Agent always responds within a half an hour to hour. The possibilities for online management of employees are endless.

Cons

The physical appearance and some of the functions are outdated. The customization to suit our organization would be costly.

Review Source: Capterra

  Response: HR Systems Strategies, HR Systems Strategies Inc.

Date: January 2018

January 2018

 

Thanks for your comments. There have been a number of enhancements over the past year, with more coming in early '18, so perhaps we've already added the functionality you are looking for. We'll touch base with you privately to discuss further.