







Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10Infor WFM offers visibility into key workforce performance indicators including labor spend, overtime and attendance. At-a-glance views offer real-time alerts which notify managers when performance thresholds are breached.
Infor WFM allows users to validate time and labor data collection in real time and automate zero-to-gross pay calculations. Users can also automatically create and edit schedules to comply with rules that meet required demand. Access to workload coverage indicators and key workforce summary statistics are available at the speed of data.
Infor WFM provides tools to automate the workforce planning process through to planned deployment. Users have access to historical performance, standards and productivity factors to create a bottom-u...
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
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October 2017
Philip from NiSource
Industry: Utilities
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2017
11 years experience using WorkBrain
Pros
Ability to customize pay rules even for the most complicated union contract provisions.. Configuration changes are easy and can be performed by the business. Base product provides many areas for use.
Cons
The need for both IT support along with Business support to maintain. Many steps needed to migrate changes into production environment.
February 2018
Anonymous
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
3.0
February 2018
Solid product undergoing frequent enhancements
Visibility into schedules for employees, ability to request time off and manage pto in one system.
Pros
The support. Getting a hold of someone to help is easy, the response time is quick, and they can almost always resolve my issue or help with a knowledge gap quickly. The support team is very knowledgeable.
Cons
Still catching up on features for a transient, mostly hourly-staffed business. Each upgrade brings a large chunk of new features though, and features we have requested have been seen in later releases.
October 2018
Maureen from Mercyhealth
Company Size: 5,001-10,000 employees
Industry: Hospital & Health Care
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
October 2018
HR Management Suite
Overall, very positive; there are enough options to meet most needs.
Pros
Management of employee file electronically.
Cons
Switching between employee files once you have one open is cumbersome. You have to basically go back to the home page and restart each time.
December 2018
Anonymous
Company Size: 5,001-10,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Customer support
4.0
Functionality
5.0
December 2018
Very sophisticated labor management system
Pros
Timesheets and scheduling are very visual. Compared to similar products this one is very easy to visually see what's going on with your employees' schedules and time.
Cons
It takes a team to administer, and without the proper internal support it will not work well. This is not the fault of Infor but more an indication of not anticipating the amount of upkeep and ongoing configuration and management this system would need by the customer.
November 2018
Anonymous
Company Size: 201-500 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
5.0
November 2018
Infor Workforce Management is robust in functionality.
Pros
Infor Workforce Management is robust in functionality. This is a comprehensive planning optimization tool for analytics. The time and attendance allows the user to control and address labor performance to built on a growing portfolio of work.
Cons
Upgrades to Infor Workforce Management should be supplied with more documentation and tutorials for the new features. The new features are always great enhancements but the time to properly implement causes a gap in benefits for the new features.
July 2019
Penni from TRBC
Company Size: 51-200 employees
Industry: Religious Institutions
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
July 2019
Infor
Pros
I have enjoyed the ease and complicity of this software.
Cons
I wish Infor had a better way to search for information.
September 2018
Anonymous
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2018
Highly Recommended
Very positive. Numerous clients live and satisifed if not extremely happy with the product and more importantly the support and management of it.
Pros
The core product is very flexible and the framework allows for extension to satisfy varying customer requirements across many industry verticals.
Cons
No complaints regarding the software. When clients understand the product capabilities, how to configure and extends as applicable to align with their business processes, requirements and operational change, there is guaranteed success.
February 2018
Anonymous
Company Size: 1,001-5,000 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
Intuitive product.
Pros
I like that it automatically submits paid time off requests when I miss time. Having to submit requests used to stink!
Cons
Editing time isn't as fluid as it should be. I should be able to mass edit each day and submit the same time.
October 2016
Tony from insidesales.com
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
3.0
Functionality
5.0
October 2016
Great for my team
With the right information and layout my team has worked a lot more efficiently than they ever had before.