Kira Talent Software

Pros

Simple yet effective. Using Kira allowed us to get to know our clients in a way that made the screening process easier. The video interviewing features created a faster and easier way of assessing a client, it saved us and the client time. After the video interview, we can be certain which client is a great candidate for our firm. The process became smoother since we started using Kira.

Cons

It seems like applicants cannot be filtered demographically which is an important factor for applicant browsing, for us at least. It would really be great if this can be added to future updates since this may hasten our process more.

Pros

Ability to randomize questions, record videos to personalize message. Also enjoy the ability to rate applicants. After the video platform switch, enjoyed how quickly videos loaded.

Cons

No integration with CRM systems like Salesforce TargetX. Tracking notifications difficult due to lack of integration tools.

Allows us to have video interview with candidates and get a sense of who they are other than just looking at their resume

Pros

I like that I've had very minimal problems. When using software of this nature that is often a problem but most of the time everything is working as it should

Cons

No real cons. For what we use it for it works great. Maybe might be nice to see what other types of options there are

Pros

Kira is a surprisingly easy to use software and it has a lot of features and functionalities needed when reviewing applications and/or student's details all day. The UI is friendly and it makes data searchers easier.

Cons

We have had some technical issues, especially with paying the videos as they can be hard to navigate, pause, move back and forward. Would love to see more options for customization.

Pros

you get a good feel of candidates before in person interview & more personality / non verbal info than just CV / Resume

Cons

Technical issues from the use side, often advising they cannot complete, some even have to come to the office to complete video responses.

Pros

The software is above average in terms of features and functionality and is easier to use than other systems I've tried. The best part about Kira is the excellent customer service. Their response time is super fast and they are always helpful with any troubleshooting.

Cons

We've had a handful of issues with integrating the software into our own CRM system. Other than that, Kira meets most of our needs.

Wonderful service and great people!

Pros

I was surprised how easy it was to use and to actually find good talent! Quick and simple applicant process. Less time used in the day-to-day operations. Customer service is wonderful.

Cons

Really, this is a great product. I have had no complaints and really do not expect to encounter any either!

Using Kira allows us to get a snapshot of each of our applicants that can be reviewed multiple times without requiring our Admissions team to have to meet each individual for our courses. We have a lot of applicants and it can be difficult to memorize each interaction, so having Kira allows us to maintain that contact while not having to sink as many resources into scheduling and conducting interviews.

Pros

Fast and easy to get a snapshot of our applicants.
One general link can be sent to all applicants and they check in themselves which makes things easier on our end on the admin side.
Being able to generate a quick share link allows us to easily link back to each candidate when reviewing applications.

Cons

When watching videos, it's not always easy to play, pause, and move the slider back to an earlier point in the video. Occasionally I can't make out what a person says in their response and I want to go back to hear it, but when I try to slide back the video usually freezes and isn't playable. I usually have to refresh the page to re-watch. Would be handy if I didn't have to do this!

We were able to get better responses from our students and ensure that they were the ones actually completing the electronic interview. It was also faster and easier for faculty to review the applications.

Pros

The software significantly cut down on the amount of time our faculty members had to spend reviewing applications. It was easy and straightforward for them to learn and use.

Cons

The software wasn't as customizable as we had originally hoped. There were some aspects we wanted to remove or hide to the students that we weren't able to do; however, the Kira Talent team helped as much as they could.

Pros

Kira Talent allows us to expand our inquiry and review process with an easy to use system. The user experience had been key in our selection of this product and our students have responded well.

Cons

We're working on expanding our uses of the product so it's more of a capacity question rather than a negative.

Pros

The Kira team has been so quick to help every time our team needs to make updates on the platform. They usually respond within just a few hours and deliver on requests just as quickly. They also respond quickly to applicants who reach out for help on the platform.

The platform itself is very easy for both the applicant and our backend users. In just over a year with Kira, we have not had a single applicant who had an issue navigating the platform and completing the interview because it's so intuitive.

Cons

The main downside for our team is that we have international and other applicants who don't always have access to consistent internet. However, Kira's minimum bandwidth requirements are well within reason.

The former Flash requirement used to be a huge downside (having to advise applicants to use Chrome wasn't ideal), but the switch to HTML5 takes care of that problem.

Pros

Easy to use! Both applicants and faculty reviewers have commented on how this software has made the interview process more efficient. As an administrator, I like monitoring the analytics section to see which stage each applicant is in during the interview process. Sending interview invites is also easy and efficient.

Cons

I can't think of any negatives! I have thoroughly enjoyed using this software. In the short time that we have utilized Kira Talent, I have seen that it has made a positive difference in our interview process in terms of efficiency.

We get to see our applicants up close and personal

Pros

I like that we can rotate question and that we can ask both video questions and written questions. This enables us to to see how applicants perform in a pressurized situation.

Cons

There is really nothing I like least; the platform does exactly what we want it to do and has become a crucial part of the application process.

Multiple people being able to review the prospective applicants is fantastic. As we deal with international students it can be hard to arrange times that work for both parties, this product allows the applicant to complete it at a time that works for them and than we can review the interview when it works for our schedules as well.

Pros

I like the ability to review the interviews, and have the applicants complete them at a time that works for everyone.

Cons

Some slight adjustments would make it even more beneficial for day to day use, but these are small personalized things that on a whole do not detract much form my overall pleasant experience with the product.

Pros

It's great to be able to go back and watch a candidate's response. This really helps with choosing the right candidates.

Cons

I haven't noticed anything negative so far. I need more time using this software to be able to give an educated response. The customer service team is always quick to help with any issues or questions.

A whole extra layer of assessment. Consistency alongside our interview process - we have alumni interviewing for us, so this software allows us to take a look at every applicant.

Pros

The software is relatively easy to set up and use and provides huge assessment & selection value in the recruitment process.

Cons

It's not really a negative about the software, more about the idea of video assessment. We felt that it was important to have a team discussion on visual and language bias to ensure that we use the product carefully, respectfully and in context.

Pros

The ease of locating different users. With a large ESL applicant population, it was impossible to personally interview each candidate so this provided an easy tool to evaluate language proficiency of those we couldn't speak to.

Cons

It became cumbersome to send out another invite if the user happened to make a mistake in registration.

Pros

Clear pages. Fonts are easy to read. It seems easy for our volunteer assessors to use and does not seem to require much instruction for them.

Cons

Had issues with signing in and they were hard to resolve, but it eventually got fixed and I was able to sign in.

Pros

I like this software because of the simplicity of the software and the ease of use. I love the idea of being able to watch prospective student videos and getting to review the application on another level. It is helpful to not have to only review long drawn out applications all day, but to have a tool that allows for you to easily separate one candidate from the next candidate. I love the Kira interviews. The process works well for a program like social work or public health because you can really see and witness the passion that is exuded from the video submissions that the applicants send in to us during application season.

Cons

Although there are aspects of the software that I really like, there are also aspects of the software that I believe are a bit challenging at times. For example, I find it difficult sometimes to troubleshoot, navigate, and solve technical issues for individuals applying to the program. In my opinion, the solution is not very helpful to the prospective student because I often must refer them to Kira to call for help with their problem and sometimes I feel as if I am not providing the highest level of customer service to the prospective student. This can at times can be a bit frustrating to say the least.

Quick interview review, eliminating requirement of face to face interviews for candidates.

Pros

I enjoy the refresh tracker as well as the intuitive design. I also like the ease of building the interview links directly into Salesforce.

Cons

At times the software crashes and it is a critical component to my role. Other than that, I do not have any complaints.