What is Lattice?

Lattice is a cloud-based performance management solution for HR professionals across multiple industries. Businesses and enterprise-level corporations can customize the solution to suit their requirements. Core functionalities include performance review and goal management. The tool can be accessed remotely via a mobile device.

Lattice allows users to set-up tasks for individual employees and tracks those tasks until completion. Teams can view all tasks in progress through productivity graphs. Admin dashboard allows HR teams to create custom questions for performance reviews. Employee reviews are customizable to evaluate objectives. The solution provides constant reminders to employees to fill performance reviews.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

61 Reviews of Lattice

Average User Ratings

Overall

4.6 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(37)

37

4 stars

(19)

19

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 61 results

March 2018

User Profile Picture

Bartholomew from Sigenics Inc.

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

March 2018

Phenomenal Data

Pros

The richness of the data is a game changer. We use this data to do much more accurate targeting of potential customers, to decrease the length of the sales cycle and the quantity of pipeline generation required to find a customer that is likely to buy.

Cons

Throwing someone into the system without training and having them set themselves up (referring to managers) has been challenging for them - but having the option to utilize the account manager has been helpful.

April 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

April 2021

Employee Engagement in One Convenient Portal

Lattice has been a great tool for our company to eliminate the use of many spreadsheets saved in a million different places. It allows managers and employees to manage the entire employee experience in one place. We have enjoyed implementing this for our company.

Pros

I love that all parts of employee engagment are tied up in one fairly easy to use platform. From engagement surveys, to 360 feedback, performance management, one on ones, employee recognition, goals/OKRs, and employee growth plans. Lattice is able to fit all of these into one platform which makes employees, managers, and executives jobs simpler to manage!

Cons

The interface is not always intuitive to use. Employees are constantly asking how to get places or how to do certain things. As an administrator I am often left unsure how to tell employees how to do things as they show up differently on the admin dashboard from the employee dashboard. The analytics on pulse surveys is not great either. It makes actionable steps from feedback difficult to find.

Reasons for Choosing Lattice

Lattice seemed to have more functionality and ran performance reviews more similarly to how our company wanted them to be run. The calibration feature in performance reviews was a huge selling point.

Reasons for Switching to Lattice

Combining multiple platforms into one.

September 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Functionality

3.0

September 2019

Easy to use, but I'd prefer not to use it.

We use Lattice for quarterly peer-to-peer reviews company-wide in our 50 person company. Use is straightforward, but tedious given the ultimate payoff.

Pros

A very intuitive interface. Next steps are always obvious, and I never find that I need to reach out for support, even when learning to use it in new ways.

Cons

Peer-to-peer performance reviews need to be used carefully and taken with a grain of salt, and I'm not sure that Lattice fully addresses this yet. Set-up, especially when the software is used repeatedly in the same way, could be more streamlined – it gets repetitive. I would prefer to see a feature with which supervisors could copy peer lists between employees or import all employees working in the same role simultaneously.

February 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Use daily

Truly fantastic. Love the marketing and product and resources.

Pros

I absolutely love the interface and ease of use. From cute features like office party to suggested 1:1 questions it beats asana for performance management.

Cons

I wish it integrated with sales force or clari to track team activity. I’m not sure it integrates with slack but there’s likely potential there.

July 2019

User Profile Picture

Liam from Pinnacle 21

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2019

Add Structure and Automation to your Performance Management

The overall experience has been awesome and the software has taken a small internal desire to implement better goals tracking and a more automated approach to 1:1 and reviews in general and it's accomplished that and more almost by osmosis. Just having the software put us in a better position to implement a process for each. The software itself is extremely approachable and simple but allows for a ton of flexibility in implementation and use allowing it to serve as much more than a simple, once yearly applicated software driven proecss around performance reviews int he traditional sense.

Pros

The simplicity of use and flexibility in terms of custom use and application of different modules within the software. We approached this software with a process plan and goal structure in mind and Lattice was very resilient to it's implementation digitally as well as provided further insight into what better avenues there are and why. The Customer Sucess team is great with approaching additional product development endeavors through their support desk. Multiple times have been asked and seen functionality sought implemented in successive software updates

Cons

Need to create better functionality around dual management (having co-leads/co-managers of teams) and their ability to review and provide feedback. It's too common to not be supported. Implementation and onboarding of the system was definitely one of the better experiences we've had although there could be more common touchpoints after the first review process to ensure for optimization and process improvement. Things have been a bit more "set it and forget it" after being transitioned off our Onboarding Success Manager although the Customer Success team accessible from the Intercom system has been more than helpful in the absence.

Reasons for Choosing Lattice

Better application to what we were looking for: a feedback and goals tracking platform designed for biweekly engagement and performance tracking over daily tracking of mood, behavior, and outlook of the office culture which I felt was more the focus of our secondary choice, 15Five.