About Payroll by Wave


Payroll by Wave is a cloud-based payroll solution for small businesses. Primary features include invoicing, accounting, online payments, lending and receipts. The accounting module allows users to create custom invoices, scan receipts, manage sales tax, generate accounting reports such as Profit and loss, sales tax report, calculate exchange rates and payment transaction reconciliation.

It allows users to create recurring bills, send automatic payment reminders, bookkeeping, share invoice status, create customer statements and accepts credit card payments. It automatically deposits the salary into the employee’s banks accounts. Employees can view their pay stubs online. It also allows employers to track hours worked, overtime and vacation time.

The solution is offered in the United States and Canada. Customer support is offered via community support, FAQs, help center and videos.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

38 Reviews of Payroll by Wave

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(29)

4 stars

(4)

3 stars

(2)

2 stars

(1)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 38 reviews

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June 2018

Anonymous

Review Source: GetApp


Ease-of-use

5 of 5

Functionality

5 of 5

June 2018

I have been using WaveApp For 2 years

Pros

I absolutely love Waveapp. It is easy to use to manage my client invoices, estimates, employee payroll, and track business expenses.

Cons

The only drawback is waiting several days for funds to be transferred to your bank account. When my clients make a payment, I get a notification that I have been paid, however, those funds take a few days before they actually show up in my bank. It would be great if Waveapp was a bank as well.

October 2017

Juan Carlos from Unicomer Group.

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Simple and easy to use as their name!

We appreciate the web based option for sheets to allow our remote workforce to access timecards, time off requests, and pay stubs from their locations

Pros

No longer have to fill out and turn in paper time sheets. Its very easy to use for all level employees.

Cons

At the end of every week it takes about 6 hours to punch in and key all missed punches from employees. But I do recommend the use of this software.

July 2018

Shaun D from Equip Your Kitchen 4 Less

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

If was any simpler it'd be illegal

Super simple. We were actually able to get everything set-up in 4 hours, not missing a beat, employees were paid on time and reporting cash in - cash out doesn't require a degree from MIT.

Pros

I can't even begin to say how SIMPLE it is! I was looking for something that my Daughter and Wife could use to do AR/AP as well as payroll. It took me literally 4 hours to get 237 employees added with their payroll information. Didn't miss a payday :-)

Cons

The invoicing was/is clunky. You only have 3 designs to choose from. I haven't found a way to import designs from another invoicing software that I was using. I'd kind of like to just have one......but it's not too important right now.

April 2018

Holly from Mop To It inc

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Love this software!

Pros

I have been using this for payroll and book keeping for the last several years. It is super easy to use and has almost all the features I need. I create T4s on it and can invoice clients!

Cons

I wish it could allow staff access to enter their own hours then I could approve them. This feature would make a big difference!

March 2019

Geoff from Appraisal Partners

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2019

The BEST, most simple accounting software

With wave accounting I am able to easily create invoices and bills. I am able to effortlessly pay contractors & employees with direct deposit.

Pros

Ease of use, customer service, price, features & design.

Cons

Some solutions require a work around that is not intuitive.

September 2017

Anonymous

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2017

Love Wave App!

Pros

It's a great software for billing and invoicing clients, vendors, employees, and independent contractors. I love the ability to send the invoices via email and getting paid within the system. It's simply, easy to use and have a variety of features including, connecting your financial institution to the app for payment, saving and exporting data and interface is very clean.

Cons

The mobile interface does not work very well. The app sometimes crashes. Other than that, there no other cons with the software.

August 2015

Atul from Schneck & Harley Immigration Law Group, LLP

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

August 2015

Ideal for Small Business

We have been using Payroll by Wave for quite a few years now and are very happy with it. We are one of the top immigration law firms based in Pittsburgh, PA and our mission is to provide affordable experienced representation and personal case handling to cost-conscious clients and businesses. We have very caring and passionate employees that help us achieve our mission. Payroll by Wave is the perfect solution for our small business needs for running payroll and managing vacation time. It is very easy to use with a very well designed and intuitive user interface. It guides you through the setup process if you are a new user. It has several features such as Reminders, Payroll Review, Direct Deposit, Tax Reporting and Tax filing (we do not use the tax filing feature since we already had a process in place before it was introduced). It is integrated into the Wave accounting platform (we use some other Wave apps as well) and has support for both full-time and part-time employees. Signing up new employees is straightforward. The Wave Team provides excellent customer service and responds to questions / requests in reasonable time. They are also open to collaborating with their clients to get feedback and make the solution better.

April 2018

Rita from Maxim Software

Company Size: 1 employee

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

I wish I found about this sooner

Pros

This is the best place to organize payments, finances, and payroll. Seriously! It's so easy to setup and a breeze to use. I feel hugged everytime I use wave. They added an Accounting area that it's amazing. I can't say enough how much I love this program. They integrate with paypal, your bank account, etsy! You can create your own invoice template with your logo and colors for free!

Cons

I can't find anything in waves that make me want to find another service. There are no cons, they keep adding new features.

February 2018

Kamilah from Jolly Esquire, PLLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

I love Wave

Pros

I love Wave! It is awesome. The payroll feature is easy to use and the transaction tagging is very easy.

Cons

I do not have very many complaints if any at all. The support staff responds very quickly to any issues or concerns that a user may have.

November 2018

Shannon from Cookeville k9 n Friends

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great product

I love that it is easy to use and figure out. Costumer service is helpful. Very affordable. Perfect for my small business.

Pros

Easy to use. Spells out taxes. Simple. Affordable

Cons

Not much. Really good product. I love the payroll feature too much to have a con.

August 2018

Jenifer from MDK Marine

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

August 2018

Wave Payroll

Have great success at accounting, banking and my payroll just got easier. I can print reports. Very Happy. Wave On

Pros

Its Free and very easy to use. Many options.

Cons

Haven't found any issues with the software

August 2015

Justin from Wiki Wiki Japanese

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

August 2015

Easy to use but feature rich bookkeeping and payroll for small business

Previously I had QuickBooks online. They were ok, but they cost me about five times the price, and their system has certain traditional accounting options that are way too much for me. Wave does great simple accounting at a really cheap price. I recommend it for any small business owner who needs something they can handle on their own without hiring their own accountant. The only reason I didn't give Customer Service 5 stars is because these folks are located in the eastern time zone and I'm in Hawaii, so I basically never got to talk to them when I paid extra for the phone support because they yabba-dabba-do on home at 5pm EST -- pretty classic, old fashioned business hours. Now I'm back on e-mail support and it's fine -- cheaper anyway. Phone or e-mail, the support staff are all genuine and work with you on a sincere one-to-one basis... no BS'ing or shining people on. Good people; focused, and responsible.

February 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

One of my favorite pieces of Wave Apps!

Pros

The Payroll section of Wave is wonderful. After getting it setup it only takes minutes to enter in timesheets and run it.

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

August 2018

Very Intuitive and Easy to Use Payroll Software

Pros

Payroll by Wave is very easy to use, very intuitive, and it's great that it sent payroll reminders and showed you the total amount to withdraw. Direct deposit is another handy feature!

Cons

No complaints at all! I only had good experiences with Payroll by Wave!

August 2015

Andrew from Taplytics

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

August 2015

Wave Payroll - Super Simple Payroll

We've been using Wave Payroll for the past two years for both Canadian and US employees. It's by far the easiest service we've ever used. - Employees have commented how easily and quickly they get their tax information and direct deposit setup. Payment by direct deposit works great every time, if they have questions, they can view their stubs online easily. - I don't have to event think about CRA or US tax remittances, it just happens automatically - Getting T4s, T5s, W2, W3, forms 940 and 941 every year couldn't be easier and they integrate nicely into the accounting part of the service as well - Automatically filed ROEs are also a nice touch - Having the payroll service integrated with our invoicing and accounting software just makes everything run smoothly, and saves us a ton of time every month

May 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

May 2018

I absolutely love it! Just get excited thinking about going back!

Pros

I love the simplicity of it. I am not an accountant, and they make me feel like I am! Haha I love that I feel secure using them to.

Cons

Personally, it's not that the customer support is bad, but it's not as attentive to me as I would like it.

April 2018

Alexandra from Monte Sion PR

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

April 2018

I love Wave!

Pros

This has been the best online payroll tool we've had. Although, since you can have it for free it can surprise as to how good the product is. Not complicated at all, very user-friendly and most important, gets the job done.

Cons

I really share no bad feelings towards the product. Ever since we've used it for our small company it has worked very well.

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

4 of 5

July 2018

Good but could be better, still new

Pros

They are a good value for the service, but they don't have full service payroll in many states yet and paying taxes on your own can be tough

Cons

They don't have full services payroll, and support is slow to respond. I imagine this will get better over time.

August 2015

Maggie from Accounting & Bookkeeping Systems

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

August 2015

I recommend cost-effective solutions for small businesses and non-profit organizations

Pros: Easy to use, extremely cost effective, direct deposit and Revenue Canada remittances, transmit payrolls in advance, cannot run off-cycle pay runs Cons: Cannot schedule off-cycle pay runs. For most business owners not being able to schedule off-cycle pay runs is an excellent safe guard to ensure (in Canada) that CPP and EI calculations are correct. As a professional I sometimes need to do to do this and have developed workarounds to ensure that Wave payroll still is my solution of choice. Overall it's an excellent product with great customer support.

November 2014

Peter from Mugo Web

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

November 2014

Simple, clean, and powerful

Payroll by Wave makes it easy to schedule payrolls; adjust deductions, salaries, bonuses, and so on; it handles automatic remittances; and it's affordable. It has an intuitive interface. I can fully recommend it after having evaluated it against its online competitors, having used it for 2 years, and having come from many years of struggles with ADP. The only thing I'm waiting on is multi-currency support on its payments add-on: https://support.waveapps.com/entries/22235625-Multi-currency-support-for-Payments-by-Stripe