What is PeopleMatter by Snagajob?

Snagajob is a cloud-based solution that focuses on connecting hourly workers with employers. Snagajob offers end-to-end hiring solutions with an employer software platform called PeopleMatter.

Users of the system have access to a streamlined hiring process by combining sourcing, screening and applicant tracking into one centralized, web-based solution. And with built-in sourcing from Snagajob’s network of hourly workers and the use of role-specific assessments, employers are able to maximize application volume.

Businesses can also onboard, train and manage employees paper-free, all while remaining compliant. As a web-based system, users have access 24/7 on a computer or mobile device.

From a single-location business with a few employees ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 2000

86 Reviews of PeopleMatter by Snagajob

Average User Ratings

Overall

4.10 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(37)

37

4 stars

(26)

26

3 stars

(18)

18

2 stars

(1)

1

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 86 results

March 2018

Blaine from Buffalo Wild Wings

Verified Reviewer

Industry: Restaurants

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2018

Complete hiring, recruiting, and employee file host for business.

Pros

Quickly hire and complete all necessary paperwork for employment. Quickly puts employee thought E verify. All handbook and employee documents can be electronically signed.

Cons

Some applicants would are less tech savvy struggle to apply. While it is easy and can be done on a mobile device not all have access.

Response from Snagajob

Replied July 2018

Thanks for your feedback, Blaine! We love BWW and are happy that you've automated your recruitment marketing, recruiting and onboarding with us. We are always working on making our apply process easier for workers, so thanks for that feedback.

March 2020

Kisha from Healthcare

Company Size: 1 employee

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

March 2020

Looking for leads

My overall experience with the software was not great, but the software was easy to use and would of been great had I actually got results from all my work searching.

Pros

Well i like most about this software and any when it comes to job searching, is the concept of making the search easier. which the use of this software did make searching easy.

Cons

The least thing I liked about this software and others for jobsearch, is the results. Needs better leads maybe. I never got many responses.

Reasons for Switching to PeopleMatter by Snagajob

I was only exploring my options

February 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

February 2018

My managers and I use this product daily in conjunction with Talentreef to view applicants.

This software has the ability to increase the number of applicants for your business. It is simple enough to navigate and customize for your business. Compared to related products out there, this one is fairly inexpensive. If you are looking for a few new hires, then I would recommend it. For larger scale jobs, I would look at some of the competition.

Pros

It seems accessible and easy to use for applicants. Managers find it easy to navigate and understand. Getting started with the product and customizing for specific needs is simple.

Cons

There doesn't seem to be enough relevant (translate to quality) applicants coming from this product to justify using it on a regular basis. Even with added investment, there does not seem to be a way to rise above other companies to increase the frequency of applicants.

July 2018

courtney from Central Vapors

Company Size: 2-10 employees

Industry: Tobacco

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

July 2018

Has been a good experience using the software but haven't had huge success.

We did hire a handful of candidates from this program, however it's probably not the best quality candidates that have to be out there. But in comparison of price it might still be worth the weeding through people.

Pros

It's super simple to use, you cancel when you want. Cancellation is straight forward, not scammy like some monthly services. Software and website itself if exactly what it needs to be, easy spots to make notes if you want.

Cons

The quality of candidates doesn't seem to be the highest. For some reason 90% of people never answer the phone or actually come in for interviews. It's been this way for 2+ years in my experience.

Response from Snagajob

Replied July 2018

Thanks for your feedback, Courtney. In this tight labor market, we agree that engaging with candidates in a way that encourages them to show up to interviews is a huge opportunity. We are working on an interview scheduling product that engages through text messaging to address that opportunity.

June 2018

Paul from Chick-fil-A

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Restaurants

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2018

Good for what we need it for

Ease of receiving applications online with the questions asked that I want to know in the order I want them asked.

Pros

I like that I can customize the questions on the application. I also like that I can easily process the applications on the website or using email.

Cons

I have some applicants complain about the length of the application and the number of advertisements they see. I also get applicants from 14 year olds all over the country just because there aren't that many businesses out there accepting applications from kids that age. I wish they would weed those out for me.

Response from Snagajob

Replied July 2018

Hi Paul, thanks for your review. Screening candidates based on qualifications is in our product strategy. So is removing ads, at least ones that workers find unfavorable! We appreciate your business.