What is Ascender Payroll and HCM?

Ascender Payroll and HCM is a human capital management (HCM) and payroll solution designed to find, hire and onboard suitable candidates. key features include career portals, social sharing, candidate data analysis, onboarding and more.

With Ascender Payroll and HCM, human resources (HR) professionals can gain insights into trends with deep analytics within employee metrics. PeopleStream’s mobile experience for HR managers and employees offers access to key recruitment data on the go.

HR teams can process employee payrolls and the employees can access payroll information through an online payroll system that provides live processing and auditing.

Ascender Payroll and HCM helps to automate time and a...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 8

38 Reviews of Ascender Payroll and HCM

Average User Ratings

Overall

4.13 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(21)

21

3 stars

(2)

2

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 38 results

October 2018

User Profile Picture

Natasha from Northern Inland Credit Union

Verified Reviewer

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Easy Performance Management

Our Customer Success Manager has been a fantastic support for us along this journey. He is very knowledgeable and happy to help in any way. It took us some time to implement due to the project being managed by only one person - but this goes to show that it is a truly scalable solution for large and smaller businesses. We will soon implement the Learning & Development Module across our teams and know it will lift our training and personal development to a new level with this professional and well-structured solution.

Pros

Peoplestreme is customisable and is very 'follow your nose' in terms of employee and manager use. Dashboards are great to easy report on individuals, teams and also for compliance requirements. For a business which did not have anything in place previously it has helped is to implement a performance management program which is best of breed and best practice.

Cons

There were a couple of items with our version which meant we needed some manual workarounds but with our upgraded version ready to go live next month everything will be resolved.

Response from PeopleStreme

Replied October 2018

Hi Natasha, Thanks for your kind words and the trust you put in us. This is the reason we come to work every day and hope the team can continue to add value to Northern Inland Credit Union and the team. Jean-Paul

September 2020

Sheralyn from QUT

Company Size: 10,000+ employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Ascender Payroll - sound and proven payroll for complex configuration and requirements

Pros

Our current Account Executive is great, always ready to help and is easily at hand whenever we have any queries or issues. She is very professional and provides a level of assurance over working with Ascender. We have used Ascender Pay for around 30 years since it was first released and find it suits our complex enterprise agreement requirements. There is an abundance of new functionality being released for review and implementation. Ascender is a big part of my life and I am very attached since my connection goes back some 23 years. I almost feel part of their family working with some of the long-term staff for such a time – they are just wonderful people.

Cons

With all the new functionality being released it is hard to keep up.

December 2020

Danielle from Intrax

Company Size: 201-500 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

December 2020

System lacks basic Functionality & Oversold Product

Overall, my recommendation is to avoid this product, it is not worth the increased administrative burden that the modules come with. The product is expensive for the lack of functionality and the presentation of the modules.

Pros

Performance Management Module is only Module I would recommend purchasing.

Cons

Customer Service: -Disconnect from the sales team and product delivery team -Sales team over sale PeopleSteme Modules that doesn't save time but increases administrative tasks -Product team provides workarounds to compensate for the lack of the system functionality once you have purchased the modules - PeopleStreme can't commit to timeframes for the companies 'road map' on new features System: -There is minimal automation provided by the purchased modules -System is extremely slow -Inability to bulk upload all historical data (e.g. Job Ads, Position Descriptions, Resumes) -Purchased modules don’t communicate to one another, requiring a increased workload for the HR team -There is no Employee Landing page that displays basic employee data (hire date, department, job title), which is collected from the Onboarding process. Sales team now tells us that this is only available to them because of their access permissions and not part of the package sold -Onboarding Module does not allow for cross-boarding to be captured in PeopleStreme

Reasons for Choosing Ascender Payroll and HCM

PeopleStreme has a good Performance Management system. The company sales a false product of the Ascender Payroll as an all-in-one HR system, but the modules (eRecruitment, OnBoarding, Performance Management, Talent Management module) do not communicate to one another and require the user to enter the information more than once.

Reasons for Switching to Ascender Payroll and HCM

To improve employee engagement and reduce the admin burden amongst the HR team, however PeopleStreme has significantly increased the admin burden.

March 2019

Anne from Valeo Construction

Verified Reviewer

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2019

eRecruitment - Effective, streamlined recruitment process, Peoplestreme supportive, responsive

Highly positive relationship developed with Peoplestreme. Useful tool in the management of high volume recruitment. Database functions highly useful and efficient for management reporting. Intuitive software, easy to follow and matches our company processes well. This is one of the reasons why we selected this module for our company. We have been impressed with the level of customer service and promptness in delivery of troubleshooting.

Pros

Easy to use, intuitive software that enables recruitment to work in line with our internal company processes. Highly responsive troubleshooting. Punctual support when needed.

Cons

System inability to identify same candidate twice. Candidates that apply for multiple roles within company cannot be easily identified under search. Candidates within system are not easily identifiable as they are assigned by number not name.

October 2018

Felicity from CEA Technologies

Company Size: 201-500 employees

Industry: Defense & Space

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

PeopleStreme eRecruitment Module

Excellent.

Pros

PeopleStreme's recruitment module enabled CEA to move away from manual recruitment processes and manage a very high recruitment workload for the last few years. The support we received from representative and the Helpdesk was excellent.

Cons

The version we used meant that at times, it seemed there were too many tabs to click through to get to the information we wanted, however, it was not something that seriously impeded the way we worked.