Employee feedback
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10What is Perked!?
Perked! is an employee feedback and people analytics platform designed using organizational psychology and data science.
Through employee engagement and continuous pulse surveys, advanced data analytics and a reporting dashboard, Perked! can help identify strengths and areas for improvement in real time. People decisions are supported with advanced employee demographic segmentation (team, tenure, location, etc.) and topic and text analytics for employee comments. In addition, users can clarify and acknowledge employees’ feedback by responding to their comments while maintaining employee anonymity.
Perked!’s cloud-based platform caters to businesses across various industries, such as technology, manufacturing and banking.
2 Reviews of Perked!
Overall rating
5.00 / 5 stars
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December 2018
Liz from Hilton Foods
Company Size: 1,001-5,000 employees
Industry: Food Production
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
Perked! is easy to use + people insights are useful and actionable
Helped us manage employee morale in a time of change and be more responsive to issues.
Pros
It was very easy to setup and get started. Mainly because the team at Perked! helped us do most of the setup. As for ongoing management, Perked!'s system automates sending out short pulse surveys to measure engagement and drivers of engagement and collects and brings together interesting insights based on employee feedback. Love the real-time dashboard and different ways you can filter comments, segment results and dissect an issue to understand root cause. It has allowed me and my people team to focus on what matters - action on the feedback and improve employee morale and motivation.
Cons
Nothing comes to mind. Whenever we had any issues, their customer support was quick to respond and resolve. If you're transitioning from an annual survey, make sure you communicate this change clearly.
January 2019
Vivian from Benevity
Company Size: 201-500 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
Perked! team going above and beyond to respond to our needs
Pros
- User friendly, easy to set-up, intuitive feedback flow - Our team values having the direct, continuous and anonymous channel of feedback with our leadership team - Flexibility of the feedback cadence (we adjusted from quarterly to monthly as our team found it useful to get more frequent feedback as we grew quickly) - I can respond to comments and clarify issues without breaching anonymity. - Perked! team is really helpful and responsive to our questions, big or small.
Cons
Can’t think of much so far. We had previously suggested to them about expanding time period comparison in the heatmap. I believe they’re working on that now.