PurelyHR Software

4.53 / 5 (306)

Our advisors have recommended this product 35 times in the last 30 days

About PurelyHR


PurelyHR is a cloud-based leave management solution for small to midsize businesses. The system’s core modules allow HR departments to track staff leave requests and approvals as well as manage diverse time off policies and hierarchies. Additional modules include time clock and timesheet solutions and an e-signature platform for warnings and other important HR related documents.

The HRIS module provides a self-service portal where employees can view and update their profiles. Administrators and HR personnel can access a searchable employee database and manage HR documents. The time clock and time off modules allow employees to track attendance and request absences, which can be tracked for future reference.

The timesheet module can be formatted to suit users’ needs and offers a comment feature. PurelyHR modules can be selected and customized depending on company requirements.  

Support is available over the phone, via email and through an online support center. Pricing is per user per month.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

306 Reviews of PurelyHR

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(188)

4 stars

(95)

3 stars

(20)

2 stars

(2)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 306 reviews

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March 2018

Spencer from Silkin Management Group

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Take time to get it all set up but then it has saved us a tremendous amount of time in admin work.

The ease of keeping track of how many days employees get off and when they take it off and why. Admin made much quicker and easier. Streamlined the whole Paid Time off process. It automatically gives days each year on their hire date.

Pros

The automation in approving time off is great! It really makes things easy and you can make it so there are a set of people that each need to approve in a certain order and then it can also email other people that arent approving it. Which info's people that need to know with the data of whats going on.

Cons

There is a limit in how much data you can put in your time off request comments. This is frustrating because we require each employee to list out all their functions and how they are going to have the covered while they are gone but it isn't long enough for some positions. However, we have a workaround and I hope they fix this soonish.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied March 2018

Hi Spencer, We, first want to say THANK YOU for submitting a review to us. We truly appreciate all the feedback you can provide to us. We have since asked our service team to reach out to you to determine what we can do to possibly work on a solution for the con that you've listed. The PurelyHR team

January 2019

Christina from Dalgleish Construction

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

January 2019

Good Product Could be better with a just a few upgrades.

The calendar feature is what help our employees in the field the most. The supervisors can keep track of who is off and when someone will be out more easily than our old way of doing time off. The employees can easily request time off without tracking down someone on the job site.

Pros

Easy to use for both employees and administrator. You can request time off in small increments of time or the whole day or days. The calendar feature is really good. I can bring up the calendar and see who is off and who has time off pending approval.
The employees can see how much time they have taken off and how much they have left in the year, so they are not calling the office to see their balances. I do like the reports I can run to show balances and time taken off.

Cons

I do not like that the systems resets automatically each year. I would like to make sure at the end of the year the totals are correct before it reset for the new year. There might be a feature that I am not aware of that would allow me to do this. Each year each employee can roll over 40hrs of time not taken but there are some exceptions to this rule and I would like to add this before the system rolls over.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied January 2019

Hi Christina, We want to thank you so much for taking the time to leave us a review. We are continuously working on making improvements to PurelyHR, therefore we have noted down your feedback and our team will review to see if sometimes in the near future, those changes will be made. In the meantime if you come across any other suggestions, send them our way, we love to hear them. Sincerely, The PurelyHR Team.

December 2017

Brittany from Thrive

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Incredible customization options and world class customer service!

Our employees are able to easily submit and track their time off; Managers are quickly able to assess their team's availability and time-off balances.

Pros

The ease with which we can customize our (sometimes) unorthodox time-off requests is unparalleled. Our staff love the ability to see the entire calendar, and our managers love the ability to approve via email and get live updates on current balances.

Cons

We considered using the Timesheet app in conjunction with the Time-Off app, but found the different views to be either not detailed enough, or too detailed for our employees to use. We would strongly consider adding the Timesheet app on to our account if it was able to be a bit more dynamic. For example, we have several employees who are grant-funded (and need to be able to track their time to specific grants); currently, we are using google sheets to do this because it allows employees to simply enter in their time in the corresponding cells with ease. It would be great to see PurelyHR develop a "simple" view that has customizable rows for different "Projects" (or, grants).

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied December 2017

Hi Brittany, We are often willing and able to customize our system to meet our customer¿s needs. Your issue has been noted and we will look into improving this feature for your convenience. Thank you for leaving a review! We truly appreciate it. Sincerely, - PurelyHR

January 2019

Annette from Diva International

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Great System

No more chasing of papers, following up on requests. Approval by the manager is immediately accessible for payroll. Great to be able to see at a glance who is in/out of the office. Has been a key component in implementing our 'work from remote' program.

Pros

Ease of use for employees, very friendly interface. Plenty of depth for recording information beyond just time & attendance which was our primary motivator. Integration with Outlook and Google calendars is a time saver. LOTS of reporting capabilities.

Cons

Set up can be a bit confusing, still not sure we have everything set up quite right. Managers were a bit reluctant initially (but came on board once they realized the visibility the system gives them).

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied January 2019

Hi Annette, We wanted to thank you for this very detailed and thoughtful review. We are happy to hear that PurelyHR helped improve visibility for your managers and implement your "work from home" program. Our success team is always available to review the way your policies are set up if you have questions or concerns. Reach out to us anytime. We'd love to help. Thanks again for the review. Best, PurelyHR Team

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Online help not so great

Pros

This is a concise way to track our employees' time off. The support people are nice, though it would be nice to have an 800# and not have to schedule a time or send an email.

Cons

The software is not terribly intuitive. The way different functionality is parsed between time off and staff sections is not always clear. The online help is not great. When searching on how to accomplish a task, I often come up with no results, which then requires me to send a support email.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied January 2019

Hi there, First, we'd like to thank you for sending your feedback, we read all reviews in order to understand what our users love and what could be improved. We heard you loud and clear, and we've been working on changes to our Help Center to improve the online resources available. In the case that you want to reach us directly, we have our Toll Free number posted on our website. (844) 402-6557 (TF). Our team is always ready to help, it is our mission to improve the HR experience for our users, so if there's anything we can do, please let us know. Sincerely, The PurelyHR Team

December 2017

Trina from The U-Turn Foundation

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

December 2017

frustrated with changes to system as now there is more room for human errors

I like that we have more options than before the integration of Purely HR, but the lack of support upon change to new system caused former admin to off-set dates 90 days making it very difficult to track & apply correct policies to staff. Now, we are stuck with it as they fear the employee would lose benefits owed to them.

Pros

ease of use once you learn all the factors and set policies correctly, but was rolled over and not set up correctly for the rollover to be smooth so transitioning is still showing bugs to fix

Cons

too many errors with multi-day requests so days off are requested to be one at a time to avoid wrong totals to balance.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied December 2017

Hi Trina, We want to thank you so much for taking the time to leave us a review. We are continuously working on making improvements to Purelyhr, therefore we want to hear all feedback. We have asked our support team to connect with you to ensure that you're account is set correctly for your needs, to hopefully avoid any possible issues for the future. You can also reach out to them at any time at support@purelyhr.com Sincerely, the Purelyhr Team.

January 2017

Pascal from NavLink

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2017

Efficient, easy to use and flexible

I have been using time-off manager for more than 3 years now; its flexibility and ease of use made the initial roll out simple; in addition, the developers are very helpful and responsive, and they consider customer feedback as priority for their next enhancements.

Pros

Easy to use, user friendly interface
Fast and efficient
Zero maintenance required
Flexible: I was able to configure almost all business rules required for different countries of our operations
Support is very responsive and helpful
Cost efficient and hassle free

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied April 2017

Hi Pascal, Thank you very much for your kind review and your loyalty! To know that Time-Off has grown with your company for over 3 years is amazing! We hope we will be there for you for many more years! Sincerely, PurelyHR Team

January 2019

Cari from Canola Council of Canada

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

PurelyHR

It has been positive. prior to moving to PurelyHR we had an inhouse program to keep trap of vacation, and another formatto keep staff information, this is all in 1 place.

Pros

It is easy to use and the support and service I receive is excellent.

Cons

There are a few reporting features and information I would like to see that currently are not available. It takes a bit of time to navigate through the modules we use to find where I need to go to get the information.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied January 2019

Cari, We are so happy that your experience with PurelyHR has been positive. We often take time to listen to our customers requests for new features/reports. If you haven't already, please send us an email with the reports you might find helpful. We'll do our best to accommodate you. Thank you for leaving a review. Happy new year! The PurelyHR Team

February 2019

Ryan from Sigler Printing

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2019

Purely Hr Time-off

Our over all experience has been good with PurelyHR. It has greatly reduced the paper work and book keeping associated with our time off records.

Pros

The setup was easy and support is very responsive via email.

Cons

I have not figured out a way to do automated one off setups for new employees when HR gives them special deals for the first year. So we usually end up doing manual adjustments to available time off for the first year in these cases.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied February 2019

Hi Ryan, First, let us thank you for the friendly review. We're so happy to know that you're enjoying the "paperless" HR life. We hope your experience with PurelyHR continues to be a positive one. If you have any questions on the setup of your account, don't hesitate to reach out to our success team. Sincerely, The PurelyHR Team

January 2019

Molly from Med First

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

PurelyHR Review

Tracking PTO using an accrual method. It was a transparent way to let employees know their PTO balances and Managers to track schedules/PTO usages.

Pros

It was easy to sign up for the software, employees understood how to request PTO, managers and employees like to view their PTO balances.

Cons

I didn't fully understand how the calendar year renewed so I spent a lot of time trying to research how to correct employee PTO balances. The administrator guides were helpful. I wish there was more ability to make global updates.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied January 2019

Hi Molly, First, we want to thank you for leaving such a kind review. We're thrilled to hear about the results after implementing PurelyHR in your organization. We've noted down your feedback on the calendar year renewal and will review the process to see if there's something that can be done. We wish you all the best in 2019. If you have any questions or concerns feel free to reach out to us! Sincerely, The PurelyHR Team

January 2019

Angela from STM Display Sales Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

January 2019

Meets our needs

It meets our needs for a sign in/out board and tracking vacation or reports so employees can book and view time off with ease.

Pros

It's incredibly intuitive to use particularly for the administrator who needs to navigate a more deeper into the program for reports and set up.

Cons

The rebranding Octopus arm character is incredibly juvenile no matter how smiley it is - makes the program look like a joke. It's supposed to be a trusted reliable support for employee data.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied February 2019

Hi Angela, Thanks for sharing your experience with PurelyHR. Hearing about the intuitiveness and utility for administrators is very satisfying! If the illustrations on our website is the only con, we can live with that. We wish you more success in 2019! Sincerely, The PurelyHR Team

January 2017

Allison from ClassifiedAds.com, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

Excellent Software & Customer Service is Outstanding

We've been using the software now since 2013; we use it to track time off for two sister companies. The software is extremely easy to use and easy to set-up. I've requested a couple of reports be altered for ease of use, and the customer service folks have been super responsive. Would recommend over ANY higher priced software on the market....and I've used several!!

Pros

Ease of set-up and use.

Cons

None really.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied April 2017

Hi Allison, We are happy to hear that Time-Off has solved your leave management needs. If you need any other changes in your reports, you know where to find us! Thank you for your kind review and recommendation. Sincerely, PurelyHR Team.

November 2017

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

November 2017

Intuitive Front and Back End

Pros

This is super easy for our employees to quickly understand and use. For admins, setting up a new user and general on-going maintenance is a breeze.

Cons

We've had issues with making requests into a future year. Customer service responds quickly but doesn't always have a solution.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied December 2017

Thank you so much for leaving a review. :) We are sorry to hear about your future year request issue. I assure you that we take your questions very seriously and do our best to provide you with a solution. Some product limitations may exist, however if we can find a way to make it work or make changes, we will! Don't hesitate to get in touch with one of our success members if the problem persists or with anything else you may need a hand with. They are happy to help. -PurelyHR

January 2019

Shalini from Yorkville Education Company

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

PurelyHR Review

Overall PurelyHR has worked to our benefit. We are able to utilize our time better and more efficiently.

Pros

The ease from manual tracking to automated tracking. This gave Managers the ability to approve and decline vacations for their subordinates instead of going to HR.

Cons

It's inability to cater to very specific needs.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied January 2019

Hi Shalini, We would like to say thanks for leaving us a review on Capterra. We're glad that PurelyHR has allowed your team to make better use of their time and gave more control to the managers. We would like nothing more than to cater to every single one of our customers specific needs, and quite often we are able to accommodate them. If you have any questions or concerns about specific requests, please reach out to our team. We would like to wish you all the best in 2019! Sincerely, The PurelyHR Team

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Can do a lot for you

When employees and/or mangers remember to put the time off - sick, appt. etc vs just vacation it makes payroll so much easier. i like that the information can be shown to who you choose. E.g Mangers can see entire staff or just their departments. When I did have issues early on in the set up of the system their customer service team was quick to respond an walk me through. Overall I find it easy and self explanatory to use after the initial set up.

Pros

All the information for employee time off are available in one site, one calendar and to all managers, other employees if you choose.

Cons

Sometimes a bit of a game moving between screens and adding time off types etc
Don't like having to type out "delete" to verify the I want to delete a terminated employee

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied January 2019

Hello, Thanks for leaving a review, we greatly appreciate the feedback :). We've noted down your concerns and will do our best do resolve them for you. We hope that PurelyHR continues to help elevate your time-off and other HR needs in the future. Happy New Year! The PurelyHR Team

January 2019

Debbie from Sommerman, McCaffity & Quesada, LLP

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Easy to Use; Keeps Us Organized

Helps make our lives easier in a busy business world.

Pros

At a glance, we know what our employees' vacation status is. The calendar enables us to see how many will be gone in a particular day which is important to help us avoid having too many out at one time.

Cons

Vacation time is subtracted in advance. It would be nice to see actual time remaining rather than time off remaining after subtracting future vacation days.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied January 2019

Hi Debbie, We know how busy life can be, and we're glad that PurelyHR is helping you stay organized and in control of employee PTO. If ever you have any recommendations or feedback on the product, feel free to reach out to us and we will see what we can do to help. :) Thank you for the review, we wish you all the best in 2019. The PurelyHR Team

October 2016

Carnie from EASIBOOK.COM PTE LTD

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

TimeOff Manager make my works go easy

Companies always have number of mechanism for leave application and HR personnel always need to monitor closely the balance and usage by monthly calculating and updating the accrual, control the usage should not more than balance, bla bla bla.....After TimeOff Manager comes in my company, I am totally hassle free!!! I will no more worry on overusage, no need to report to boss who is on leave today, superior will monitor staff attendance and many etc....I feel never been easy before and I always recommend to friend of mine who are also HR personnel to subscribe ToM.

Pros

hassle free from leave mechanism

Cons

some of the customized features are not available

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied April 2017

Hi Carnie, Thank you so much for your friendly review. We are so happy that we were able to simplify your tasks and save you time and hassle. We believe every HR administrator deserves to have the right tools for the job! We are glad that this is the tool for you! We hope you continue enjoying your experience with our products. Sincerely, PurelyHR Team

December 2017

Robert from County of Victoria

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

Excellent. A great easy to use program with a variety of suitable feature for our organization.

Pros

The clear layout and ease of use. Cover most aspects of leave with easy to use functionality. We mainly use TOM features.

Cons

Transitioning from end of year to the next is always a time consuming task. It would be easy if their were carry over adjustable settings to address this.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied December 2017

Hi Robert, thank you for submitting your review to us. We always love receiving feedback from clients. In the meantime, someone from our support team will be reaching out to assist in making sure the transition over to the new year, runs as smoothly as possible for you. Sincerly, the Purelyhr Team!

January 2019

Jennifer from Communities In Schools of Southeast Texas

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Great Time Saver

Paid time off (PTO) is calculated for us and staff leave time is balanced so easily. We have more time to work on other projects or training of staff instead of HR issues.

Pros

Convenience! It would take me and our administrative assistant so much time to compile time sheets and calculate leave balances.

Cons

There are a few bugs that would cause a few issues in the beginning, but those have been resolved.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied January 2019

Hi Jennifer, Thank you for your review. Our team is jumping up and down in joy :). It's really important that our customers have a positive HR experience, and learning that we enabled you to focus on the human side of HR is a great accomplishment for our team. Keep up the good work, we are here to help if you need anything. The PurelyHR Team

December 2017

Joely from Bardenay Restaurant & Distillery

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2017

We utilize time off manager and enjoy the functionality.

Easy record keeping online.

Pros

The most useful to me is the calendar view and the year end reports. I also like being able to color code days according to type. It was easy to set up. We don't use all of the tools available, but I haven't taken the time to really understand them.

Cons

It is difficult for users to reset their password and to reactivate a user. It does not let users request the current or previous day. Again, that is probably a setting that I just need to look through. The program is probably more robust than we need, but it works for our purposes.

Response from Ironflow Technologies of Ironflow Technologies Inc.

Replied December 2017

Hi Joely, First of all, we would like to thank you for your review. We are glad that you enjoy the ease of use of Time-Off! We will look into your request and see if we can make a change to improve this process.We truly appreciate your loyalty and support. Sincerely, - PurelyHR Team