We had an overall positive experience in all phases of the configuration & implementation of QC.

Our commission process as it existed before QCommission was slow, time-consuming and open to human error. Automating the processes we formerly did by hand has given our payroll person more time to devote to other things.

Pros

We were initially surprised that QCommission could handle our complicated multi-tier commission program but the people at QCommission told us it would be no problem. During the configuration phase we communicated with our QC project manager several times a week. Once the implementation period started, we threw a few additional requests their way which they were able to do without any problem. Our office manager and I were continually surprised that they were able to automate what was for us a time-consuming process which involved pen, paper, spreadsheets and color-coded stamps. This program has reduced our commission activities to a fraction of the time we used to spend on it. QCommission has helped our efficiency and we didn't need to break our budget to do it.

Cons

Honestly, we are fairly new users of QCommission and haven't encountered any notable "cons" yet. Our project manager and the QC support people have been very responsive so far so I'm confident that any trouble we may encounter down the road will be handled quickly and efficiently.

QCommission Provided the Streamlining We Needed

QCommission has helped our commission process greatly, we are able to provide professional statements and accuracy to our Brokers. They were able to create a platform that fit our commission structure while allowing for several different variables. From the beginning we felt they had our best interest in mind and worked with us to be sure they could provide what we needed. The support over the implementation period we received from [SENSITIVE CONTENT HIDDEN] was phenomenal, she was an excellent liaison between our team and the developers. She has been a great support throughout our time with QCommission.

Pros

We were using excel spreadsheets and formulas which took much more time and concentration, triple checking every factor when calculating commission. We are a large Brokerage with several employees, processing thousands in commissions almost daily. QCommission took the human error out of the equation, calculating each commission correctly every time. They provide options for unique circumstances within our commission structures to help us provide quality service for our Brokers. They give you the tools you need to make changes on your own, rather than having to reach out to them which was important to us. The support has always been timely, which is important since we process commissions daily.

Cons

It is a bit tricky to figure out how to make some changes at first, but once you get the hang of it you realize it's really pretty simple. Sometimes some of the reports seem a little convoluted and hard to comprehend.

Web-based consideration

Having worked with web-based commission systems, the current version of QCommission we are using is not an efficient process for our current operation. The need to create an upload form in Excel rather than uploading an unaltered carrier commission statement to process commission is time consuming and increases the risk of errors. Including paying the wrong agent, the policy doesn't exist in the Master File, etc. A small operation with experienced commission processors should not take a staff of three to complete paying commission every two weeks. Perhaps a web-based system would allow for direct upload of carrier commission statement eliminating the need to create an upload of information from many sources.

Cons

Not web-based

QCommission a versatile solution

Pros

Our Company uses QCommission with QuickBooks Enterprise to calculate and report sales commission for our sales and account management team. This versatile web-based tool has allowed us to implement a commission plan that is free of the burdens of a manual process. The QCommission Team worked closely with us to help implement and test the system prior to putting it into active production. This tool integrates well with QuickBooks to allow our Company to accurately calculate and pay commission. We are able to pay and report commissions timely, provide visibility to management and payees through the reporting capabilities and complete the process with substantially less effort. The tool has the ability to manage commission plans that range from the simple to the complex, allowing for changes as a company's needs changes. The QCommission Support Team is responsive and has always helped resolve any issues or address questions. I would strongly recommend this tool for any company seeking to efficiently and effectively manage a commission program. Pros Versatile web-based Integrates well with QuickBooks Can manage commission plans that range from the simple to the complex Good analytics and reporting Cost effective

Cons

Can require support for material plan changes Web-based tool takes time to adapt to A more intuitive web interface would be helpful

Satisfied Customer

After many months of researching a commission software program that was affordable and easy to use, Cellarstone/Q Commission program met all of our requirements. [SENSITIVE CONTENT HIDDEN], along with his team, worked diligently and continually with our company ensuring all necessary conditions/details were met. We work primarily with the animal health industry and our items/ commissions are unique to most. We utilize our commissions program on a daily basis and are extremely pleased with the details, reports, ability to revise, setup reports to meet our (very) specific, detailed needs

Pros

designed specifically to meet our needs

Cons

no negatives all requirements fulfilled.