Recruiterbox Software


 

Recruiterbox is an applicant tracking system (ATS) designed for small to midsize businesses. The system allows recruiters to create new open positions with a few clicks and accept resumes through their company's website. Recruiters can also use the bulk upload function to import multiple candidate resumes at once. Users can post new job openings from Recruiterbox directly to multiple social media outlets, such as Twitter, LinkedIn and Facebook, to attract candidates.

Recruiterbox allows users to customize the steps involved in the hiring process (e.g., telephone screening and face-to-face interviews) and assign these steps to specific recruiters or hiring managers. Recruiters can also track all correspondence with candidates within the system and assign themselves to-dos. The solution enables recruiters to collaborate with team managers and interviewers without the need for email exchanges.

Evaluation templates, candidate messaging and interviewer notes help recruiters conduct a smooth interviewing process for candidates. Recruiterbox integrates with popular applications like BambooHR and Slack.

 

Recruiterbox - Dashboard
 
  • Recruiterbox - Dashboard
    Dashboard
  • Recruiterbox - Candidate openings
    Candidate openings
  • Recruiterbox - Applicant flow
    Applicant flow
  • Recruiterbox - Openings dashboard
    Openings dashboard
  • Recruiterbox - Position creation
    Position creation
  • Recruiterbox - Workflow assignments
    Workflow assignments
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

134 Reviews of Recruiterbox

 

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Software Advice Reviews (31)
More Reviews (103)

Showing 1-20 of 31

Ashutosh from Intelliswift PVT LTD
Specialty: Staffing Agency
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Great ATS for Small and Medium business, and Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Nice ATS for Startup and Small companies.

Pros

This ATS is very easy to use with less training, the job posting is very easy. The backend support (Customer support) is very responsive, the backend developer resolve issue very actively and they are doing great and making this ATS more efficient.

Cons

Phone customer support is not available, need email all time. Few featurests have need to be resolve, like sending emails through This ATS. and resume integration is little slow as compared to other ATS.

Review Source
 
 

Kelly from National Association of Community Health Centers
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Never disappointed, always happy with the product, 4 years, and going strong!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Thank you for producing such a great product!

Pros

Ease of use, functionality, appropriate upgrades, accessibility, smart software. High quality with an affordable price.

Cons

I am open minded and can navigate my way through any system. If I think of something that I would like to see, I typically see what I am looking for in the next upgrade.

Review Source
 
 

Toni from Charter School
Specialty: Education
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2018

July 2018

Love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Makes our job so much easier! Helps with choosing employees for our summer camp! Narrows down qualified applicants

Cons

Very difficult to get customer service on the phone sometimes. This is frustrating for business owners

Review Source
 
 

Parul from IDC TECHNOLOGIES
Specialty: Recruiting Agency
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2018

February 2018

Extremely affordable for smaller and mid-sized companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If your recruiting team is not very familiar with technology, this software as a service is one of the best choices, since with the customer support team that they have, your team will be able to be auto sufficient in troubleshooting.

Pros

Very easy to manage and track. It has made our recruiter process much more fluid and transparent.. Keep track of candidates and help one to track the hiring process. While the program has been fine tuned since we have been using it, and some of the changes have needed more changes, we are overall very happy with the product. They have been responsive to my feedback and that is important. Response time is good. The program organizes the hiring process very well.the free version is excellent. It contains all the core functionality for applicant tracking, it's only limited to a number of users (5) and applicants (200).Ability to allow multiple users have access to the same application in order to keep track of where they are in our process

Cons

you had a great visual of which stages seemed to have a lot of apps built up and instantly knew where your attention was needed. They took that feature away and although you are still able to filter by stage, it is a pain and adds much less value.The search function works very poorly and inconsistently. If the stages you create in each opening aren't typed exactly the same, they won't stack and will act as completely separate stages

Review Source
 
 

Esther from EyeCarePro
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Excellent tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall an excellent candidate management tool that allows for group communication, scheduling interviews and keeping all information about candidates in one place.

Pros

This is a fine program that does exactly what it is supposed to do. Keep track of candidates and help one to track the hiring process. While the program has been fine tuned since we have been using it, and some of the changes have needed more changes, we are overall very happy with the product. They have been responsive to my feedback and that is important. Response time is good. The program organizes the hiring process very well.

Cons

There have been a lot of changes to the program since we have been using it and I liked it better when it was a little simpler. I have found functions hard to find at times.

Review Source
 
 

Esther from EyeCarePro
Specialty: Media
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Excellent software for recruiting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good product, excellent customer service and tech support. Sometimes it feels like they are still working out the jinks! Has helped us tremendously and I recommend!

Pros

It's pretty intuitive and laid out well. Very easy to manage and track. It has made our recruiter process much more fluid and transparent.

Cons

It feels at times it is still in development and they have made a lot of changes in year we have been using the product. Most changes I like and others I don't. I haven't felt all the changes were for the better. I have also had some issues with functionally.

 
 

Charlie from Chab Dai Coalition
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Great Applicant Tracker

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

If you're interested in using this product, the free version is excellent. It contains all the core functionality for applicant tracking, it's only limited to a number of users (5) and applicants (200). As a small organization, we lasted us a solid year before we decided to upgrade.

Pros

This software is really easy to use. The layout and user interface are quite excellent - everything is right where I expect it to be. I have used it with my HR team, and also with managers who don't do much hiring, and all of them have had no problems using it.
It is a great organizational tool, it properly highlights applicants who might have applied for a job with us before, basing it off name, phone, and email address. No more ctrl+f and a giant spreadsheet.

Cons

Really the only downside is that there are only 2 types of users, administrators and basic users, both of which have the ability to work on files and contact applicants. I would like another level of user which would allow people to view files, but not interact with the workflow or email out to applicants. I have a specific user in mind who wants oversight, but doesn't always do software well.

 
 

Kelly from 1FORCE
Specialty: Other Services
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

You guys are awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

First, the customer service team is amazing. They are responsive, friendly, and completely willing to take the time to understand any issues, and to see them through to conclusion. Every person that I have spoken to at this organization has been fantastic to work with. They are eager to learn how to provide more meaningful support and ease of use for our specific circumstances, even when I'm sure we don't represent the broader group in the way we utilize the processes and tools.

Pros

First class customer service at all levels, not just the ones that are "supposed to" - We have not had a partner company more willing to work with us to find solutions.

Cons

As with all systems there are times when you are looking for individual tweaks. All situations can't be accommodated immediately, but even when they can't, I feel that they always are willing to find every possible way to provide service tailored to your needs. On the rare occasions when this isn't possible, I've always had great faith that it wasn't for a willingness to work towards the goal of meeting our needs.

 
 

Taylor from Rydell Auto Center
Specialty: Auto Dealership
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

RB is a great price for what it offers, but could use some improvements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Recruiterbox is still a great Applicant Tracking System (ATS), especially for how affordable it is. However, I've found I was much happier with the system 1 year ago than I am using it right now and hope they remove some of the "busy-ness" from the interface.

Pros

- Extremely affordable for smaller and mid-sized companies
- Ability to allow multiple users have access to the same application in order to keep track of where they are in our process.
- Constantly implementing updates (sometimes a con as well)
- Pretty intuitive and easy to use for the most part

Cons

- Although they implement many updates, I don't view all of them as improvements. For example they used to have a Dashboard on the home screen that was one of RB's best features. You had a great visual of which stages seemed to have a lot of apps built up and instantly knew where your attention was needed. They took that feature away and although you are still able to filter by stage, it is a pain and adds much less value. Sometimes it seems they make it busier more complex than it needs to be in order to add value. I've used it for 3 years and have been disappointed with their updates in the last year.
- The search function works very poorly and inconsistently. I can search an applicant's exact name at times and "no results found" is what I'll get.
- If the stages you create in each opening aren't typed exactly the same, they won't stack and will act as completely seperate stages. For example, "BGC and DT" vs "BGC & DT"
- The RB support is very prompt in resonding to your chat, however they've asked me for my feedback 3 different times on the same exact matter. They say they will pass it along to their engineering team and I don't hear anything more which makes me think it never goes anywhere. Even a later response saying "it was talked about but here's why it can't happen right now.." would be good enough.

 
 

Eli from Mortgage Lenders of America
Specialty: Real Estate
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Avoid Recruiterbox

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Recruiterbox is a below average product with minimal features and definitely not worth the amount per month we pay for it. There is no phone number to call for support and the chat support team constantly fails to take ownership of issues. The fact that I have chatted with all of their reps on numerous occasions is a good indicator of just how many problems we have had with this software. Save yourself the money and hassle of having to deal with a poor support team, avoid Recruiterbox!!

Pros

Somewhat user friendly

Cons

Poor Support, lacking many basic features such as ranking resumes by keyword strength, total lack of customization, did I mention the poor support?

Advice to Others

Save yourself the money and hassle of having to deal with a poor support team, avoid Recruiterbox!!

 
 

Gustavo from FDH Consulting
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Excellent SaaS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The best thing about Recruiterbox is their customer support. They are:

- Really quick to answer any question, doesn't matter how technical it is.
- Make sure the answer they gave you is what you were looking, even if that means getting back to you at a later date.
- Even if they don't have a functionality, they will look with you at your process, and brainstorm on how to find a solution to your need, with or without a Recruiterbox functionality.

Pros

Extremely good customer service.
Really easy to use and understand.

Cons

Not too flexible with reporting
Too few social networks integrations

Advice to Others

If your recruiting team is not very familiar with technology, this software as a service is one of the best choices, since with the customer support team that they have, your team will be able to be auto sufficient in troubleshooting.

 
 

Jon from 64 Digital
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Feature packed and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'm still using the trial but I've tried 3 similar products and this is by far the best.

Pros

They seem to have thought of everything

Cons

Nothing really.

Advice to Others

If you just need something to manage candidates and the hiring process then this software is perfect.

 
 

Jaclyn from Township of Upper St. Clair
Specialty: Public Sector
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Great Solution at an affordable price.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using Recruiter box for about 7 months now. It's a breeze to maneuver through and really helps keep me organized. It's extremely cost effective and plan to continue using for the recruiting and screening of applicants.

Pros

Cost Effective!

Cons

N/A

Advice to Others

Try it! You will like it.

 
 

Chris from CampusLogic
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

COO

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We went from zero application tracking as a new company to Recruiterbox. Onboarding was very easy and it allowed us to do some easy integrations to facilitate our workflow. It also helped us centralize the notes and intelligence in one place where we could actually start analyzing our pipeline. Larger companies may outgrow the functionality.

Pros

Simple

Cons

Could use better analytics

 
 

Chris from CampusLogic
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Great value!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

RB has been exactly what we needed at our stage of growth. We were a company of 20 and grew to 40 and next year we'll be at 70. RB seems to add features frequently enough that I'm not concerned about the features it lacks.

 
 

Sasha from CampusLogic
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Perfect ATS for small startup!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product. Has a lot of really great functionality. Great for collaboration between users, provides clear history of candidate on one profile, lots of opportunity for feedback and organization (can assign tasks to users, create internal notes, schedule directly from the app). Been awesome for our needs.

Pros

-great bang for your buck
-they are constantly pushing out new features
-great, friendly customer service

Cons

-their email is a little funky in terms of functionality
-they are also a startup, meaning there are the normal growing pains.
-email uploads can get weird formatting if they aren't PDFs

Advice to Others

It's a great option for a small, fast growing companies. They allow unlimited users, unlimited candidates, and $20/per posting (unlimited).

 
 

Bryon from iuvo Technologies
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Recruiterbox is a great tool and getting better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used Recruiterbox for more than a year now and it has changed the way we track our candidates and pipeline. We used to dig through emails, resume folders, one note pages or whatever and we were never sure where things were or what happened with Candidate X or Y. We now have full visibility to our candidate pipeline, status and next steps. They provide easy ways to create openings and our website can easily integrate with it. It has always been stable and they are adding new features and improvements all the time. For a company who is growing as rapidly as we are, it has been critical to our hiring success.

Pros

Simple to use
Easy to compartmentalize sensitive data (like salary discussions)
Great workflow
Great integration with email flows, where I can respond via email and all correspondence is captured in the tool on each candidate. Nothing gets lost
Integration with our Open positions on our website as well as hiring tools like Monster, Dice,etc

Cons

I don't really think it has cons for what it is.
I would love it if they could expand their product to also manage employees after they hire, an HRMS functionality.
Reviews, goals, reminders for development activity, places for them to sign/agree to company policies or whatever. I would pay extra for that, as long as it doesn't detract from them making the current product work as well as it does.

Advice to Others

If you are not using anything yet and trying to manage the hiring workflow, this is a great value.

 
 

Imalka from Softcodeit Solutions
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Excellent Software for Recruitment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Actually,this is very good software for us.Very easy to handle the Recruitment system.

Pros

Easy to USE.

Cons

slow

Advice to Others

This product is actually useful for HR employees.Very easy to manage recruitment process by this system.

 
 

Diane from CRM
Specialty: Non-Profit
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Only Wish We'd Found RB Sooner!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

5Stars all the way - except Customer Support, since I've never had to use them. The product is so easy to use in an intuitive way that help was never needed. Our organization has used several other larger org. products, but nothing ever really fit and they were SO expensive. We tripped over Recruiter Box and have never looked back. We've been able to customize our program to fit all our needs and at a fraction of the cost. Our parent company has 3 divisions and another one has seen how well RB works for us and how we are able to so seamlessly bring new staff on-board, that they are about to start using RB as well!

Pros

Able to get reports and reminders to the right people in automated way, not based on someone's memory to send an email.
COST - just a fraction of larger programs with less functions.
Can have several different streams of recruiting happening and funneling into the same process.

Cons

Only that we didn't find it sooner!

 
 

Shelby from TASER International
Specialty: Engineering

September 2016

September 2016

Great for Rising Companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Their product is simple to use and they are always adding in new/better features.

Likes Least

The hard part with Recruiterbox is at this time its not very scalable for companies in rapid growth. We can't mass email 300 applicants in a single stage, and stages if spelled slightly differently (On-site vs on-site) won't stack up in the dashboard.

Recommendations

Make sure you know what your company size is and what it will be in the next 2-5 years.

 
 
 
Write a Review
Showing 1-20 of 103


November 2018

November 2018

We Got Our New Hire

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Collaboration tools and candidate feedback tools.

Cons

There is a lack of candidate search filters.

Review Source: Capterra
 


November 2018

November 2018

Great way go help you keep track of applicants

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Very easy to use and keep track of applicants and new hires

Cons

Would like a more robust package that would include scheduling software or a way to integrate into other platforms.

Review Source: Capterra
 

Christina from Express Employment Professionals
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Going to give this a try! Need talented associates! Are they still out there?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent! Would recommend to anyone! Great program and overall 100% satisfied!

Pros

The ease of use was the best thing for me! It is very easy to maneuver around and learn how to use! Also, the candidate base was a million times better than ZipRecruiter what I had previously been using! I actually have associates that show up to interviews now and that actually go to work that I can depend on! All because of Recruiterbox and the talent it provided me as a Hiring Manager! It is outstanding at tracking our usage and number of candidates who have successfully been hired through us finding them!

Cons

The only thing that I disliked was when I tried to use their Customer Service line. But other than that it has been a very useful and outstanding program to use! A+

Review Source: Capterra
 

Debolina from GSK Pharmaceuticals India
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2018

October 2018

Decent Recruitment Tracking Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We used this for about 1 year and found that it was good enough for a small business.
It does have a few good features, however when you have to apply it for a Enterprise level scale, it fails

Cons

Not actually a con, but it can only be used for a small scale business

Review Source: Capterra
 


August 2018

August 2018

A decent ATS for full-cycle recruiting

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Overall, this is an above average software that hits all the necessary needs of the recruitment lifecycle. Great for smaller/start-up recruiting practices or freelance recruiters.

Pros

RecruiterBox is a user-friendly way to manage resumes, open job requisitions, and recruiting pipeline. Simplified format, allows you to upload multiple resumes at the same time, and filter candidates and organize folders. Decent application integration with other ATS systems.

Cons

Free version is very limited, so you will likely have to pay to experience it's full potential. Pricing is a little high, but not bad compared to similar services. I'd like to see a better mobile application as well.

Review Source: Capterra
 

Randeep from Aditya Birla Group
Number of employees: 10,000+ employees Employees number: 10,000+ employees

August 2018

August 2018

A smart tool apt for small firms to schedule interviews and get hiring done with ease.

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

One of the most attractive features is that the application can analyze all the attached resumes and retrieve information about education, skills etc. We can configure the workflows based on the vacancies and openings, and we can even design all the steps of the hiring process along with their outcomes. The application syncs with Google calendar and thereby schedules appointments for an interview. The customer service team is very genuine and responsive. You can easily enter your firm’s job feed. The application helps to screen, sort and add comments and you can easily import a candidate from various sources. The rejection templates that you can use to reject candidates all in a go, helps in saving a lot of time.

Cons

An option to highlight a few resumes would be superb. The absence of an option to insert signature lines.

Review Source: GetApp
 

Gleb from Aximedia Soft
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

A tool for a quick and stable team growth

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We are using RecruiterBox to expand our IT team. As almost every candidate is a "soft person", we have to track every little piece of information and not repeat ourselves to attract the candidate. We have been using this tool since 2015 - strongly recommend.

Pros

The feature of building and customizing our own pipeline depending on an opening. Integration with google calendar also helps to schedule the interviews with all reviewers and gather feedback afterwards.

Cons

Users with a role Team Member cannot add Social Footprint manually, only Admin can do that.

Review Source: Capterra
 

Kelly from 1FORCE
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Fantastic Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have appreciated our relationships with RecruiterBox, even through some changes, and are always appreciative of their approach and service when we need assistance.

Pros

This company clearly has a "customer oriented" mentality, from feature requests, to education, to support, I always feel there is a concern for our needs and a genuine attempt to create a product that matches our goals. While I realize that this is not a custom software product, I think RecruiterBox is always looking to maximize the tool for the most users possible.

Cons

This is an off the shelf product that must measure the needs of all vs. a custom built approach. That said, there are times when we'd like features that don't necessarily make sense to the greater good. Despite this, we feel that they are attentive, approachable, and their customer service/interchange is fantastic, even when we don't get everything we wish for :)

Review Source: Capterra
 

Rahul from Junglee Games
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

The right tool for every step of hiring

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The right recruiting tool for startups and small-medium businesses, as well as, Agile teams!

Pros

We started as a 2 man shop and as we grew, Reruiterbox was there every step of the way to help us with our growth. The features, reports, and most importantly support are all great!
Recruiterbox helped us streamline our recruiting and gave us insights for every step in our process.
The search function is extremely fast and really lends itself for one of the reasons why we use it so actively.

Cons

Occasional bugs / kinks but nothing major. And everytime we've reched out to Customer Support they've responded with a resolution quickly.

Review Source: Capterra
 

Sreekumar from BUYBAA SOLUTIONS AND ECOMMERCE LLP
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

A lightweight and effective ATS for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Recruiting became a key responsibility area in mid-2016 with the emergence of expansion plans of my previous company. So far, recruitment was a once in a while activity as we were having a record employee retention rate. During 2015-17, I have received a special assignment, i.e recruitment efforts to fill many positions in the product management team on a war foot basis. Earlier we used to manage the recruitment cycle mostly around emails and tracing a particular transaction was so horrible. However, the recruiter box helped us to streamline the ATS without parking huge amount towards servers, deployment and licenses.

I liked the usability portion. Recruiterbox deserves a huge applause for creating such a lightweight solution and great UX.

The questions feature has helped to eliminate hundreds of job hoppers (Thanks Recruiterbox, otherwise we would have ended up in interviewing a lot of disinterested candidates)

Another interesting observation is the amount of time the entire hiring team saved by focusing on a single tool. All activities including reviews, comments, scoring, recommendations inside Recruiterbox and no offline correspondence. We have made a practice of going to an interview room with a laptop to record observations and reviews, immediately.

A newcomer to software services can also use this tool without any formal training.

The feature to track referrals from internal employees is also a plus.

Recruiterbox made the interview from home, hasslefree.

Cons

Not finding serious dislikes with my experience with recruiterbox. A few observations are here.
Maybe, the reporting and intelligence portion require a bit more focus.
Pricing is not so high but at the same time is not that affordable for smaller teams, I think.

Review Source: GetApp
 

Jenna from Seacoast Christian Community Church, Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Best Applicant Tracking for the Price.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

- Streamline recruiting process.
- Eliminated use of paper processes.
- Increased our followup with candidates
- Allowed hiring managers/interview team/ HR Facilitator all know where were are in the process of recruiting in real time

Pros

This system is very intuitive. Allows tracking for all stages of the recruiting process, with effective followup procedures.

Easy for all our managers to use!

Cons

Recruiterbox could do better letting us know how their upgrades affect the features in the system. Sometimes you do get a little surprised because the system was given a facelift of a little upgrade and features are moved around. 99% of the upgrades have given better functionality, but it would be good when you open the system, there's a popup or something that gives you notice of the changes.

Other minor con: when our staff signs up it always seems to put them in random time zones and so when we send out calendar invites, the times listed on the invite are very confusing.

Review Source: Capterra
 

Chris from Quality Ironworks, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Product continues to evolve and support continues to be amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Streamlined our hiring processes, allowed us to reach more candidates, and reduced the time we have to devote to processing candidates by at least 50%.

Pros

Recruiterbox is easy to setup and get moving with. When I'm asked to post an opening I can be done in less than 5 minutes most times.

In the 4 years I've been using Recruiterbox I've seen the product continue to evolve and the company is great about receiving customer feedback and being honest about whether a feature request is likely to see daylight.

The only time I had an issue they were incredibly transparent about the reason for it and did a great job of keeping me informed on when it would be resolved.

They love their customers and it shows. I can't say enough great things about them.

Cons

Since I have to put something here I'll say that it's not as customizable as Salesforce. Then again you wouldn't expect it to be. But there are times that I want to do something that is an edge case at best and I can't.

Review Source: Capterra
 

Vincenzo from Eville & Jones
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2018

July 2018

Excellent tool!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use, better organization and control of sensible data

Pros

The ease of using it. It really helps to get things better organised, in a much more professional way. Since I have been using it I have noticed that RB worries a lot about keeping improving the system. I strongly recommend RB as a great tool of the recruitment process.

Cons

Some features still need to improve, but I know it's a matter of time to have those improvements put in place.

Review Source: Capterra
 


July 2018

July 2018

Used to be a good product until they changed it about 1.5 years ago

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Product offers a lot of flexibility to customize it for each opening. I also like d the pricing structure.

Cons

The layout of the pages is just awful. You can't find anything - it is too convoluted. Too complex to navigate.

Review Source: Capterra
 

Efrain Elias from AllianceIT Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

One of the best ATS out there!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's very organized and easy to use. We can manage all our positions very quick. The reports are also great indicators of our work.

Cons

The calendar feature could be better. We struggle a little as we do not use a compatible email provider for the calendar feature.

Review Source: Capterra
 

Lance from The Wexford Group
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Fundamentally changed the speed and accuracy of our recruiting, assessing and tracking processes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Speed and accuracy.

Pros

Ability to modify workflows to match our specific requirements. Responsiveness of customer support (off the charts quick). Quickly and easily getting the full picture of the applicants in our pipeline. By far, my favorite part is the reduction of the administrative burden of communicating with applications, scheduling their interview, and confirming. Moving to Recruiterbox save's my team and I hours worth of work each week.

Cons

The communication panel that allows you to correspond with sourcing agency's still needs some work. Ideally, it would function like the email to applicants. (Ability to include attachments and templates; open in a larger window, etc.)

Review Source: Capterra
 

Tannen from Verisys
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

RecruiterBox is cheap and the support is ONLY by email. NO real human will ever help you.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

There are very few pros for this ATS. There are better options available for a lot less money. It is easy to figure out because it doesn't have many features. They made me fill this section out, or they wouldn't take my review. Other then it is simple to figure out - because it is not a very robust app, I have nothing good to say about this product.

Cons

How would you like to get the same 10,000 emails in on day? RecuiterBox sends me 10K of the same email in one day. Then when I asked for supports help, I received an EMAIL, not a CALL saying - Yea we noted his happened. Won't happen again. I hate this product and the nonexistence service. They raised their rates and hadn't upgraded the product. I have complained, begged, asked nicely, screamed, and nothing has changed. There are better options for ATS - I highly suggest you look at anyone other than this one. They have lost notes on candidates, canceled interviews for no reason, and lock hiring managers out of seeing the candidates notes, so you ALWAYS need to double your work to cover your butt. We are moving to ADP and I couldn't be happier. Maybe as my parting gift, they decided to make my life more miserable than they already have - and sent me 10,000 emails as my parting gift. I wouldn't put it past them. Of course, NO ONE will CALL me even after reading this review - I bet you 10,000 emails they won't even bother. You have been warned - do not buy this ATS

Review Source: Capterra
 

Spencer from Distinctive Landscape
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great Way to Track Potential Candidates

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how easy it is for potential candidates to apply for the job. I also love that I get an email anytime someone applies. I also like that I can send profiles for review to other staff members.

Cons

I wish that it had an on-boarding feature. I also wish it posted the job to more sites for less of a fee. Its hard trying to get the job posted elsewhere.

Review Source: Capterra
 

Ashley from PreSonus Audio Electronics
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Easy to use and intuitive -- definitely an asset!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of recruiting, more accurate and efficient filing, ease of listing job opportunities.

Pros

The software is very intuitive. I rarely ever have trouble locating a feature or a setting. Everything is where you think it would be, and that is not always easy to achieve. If by chance you do need to reach out to their customer support team, you're in luck -- they are incredibly responsive and personable! This, too, is difficult to achieve. With this software we are able to pre-screen, sort, comment on, review, and set up interviews with candidates. You can communicate with candidates directly through RB, as well. I have found this to be a great filing tool. Now all communications, resumes, and interviews are filed within this database. Even if candidates do not apply directly through Recruiterbox (which links to your company's Careers page), it is easy to import a candidate from other sources. It is also relatively easy to reject candidates in large quantities by using a rejection template. Very cool features!

Cons

Desktop notifications would be incredibly helpful, because with all of the candidates/applicants we receive it is often difficult to navigate through tasks and responses from these candidates. I have also noticed that selecting a large amount of candidates at once for any task can result in a frozen screen or incredibly long delay.

Review Source: Capterra
 

MONICA from My Life is a Journey

March 2018

March 2018

Great to keep track of jo applications

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

HR friendly
Easy to Use
User friendly
More that one user at the same time
Keep track ot all applications in one tool

Cons

Compared to other apps, price is not the best
Costumer service took a few days to respond
Hard to print when applications are needed on paper

Review Source: Capterra
 
 
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