Recruiterbox Software

4.65 / 5 (152)

Our advisors have recommended this product 24 times in the last 30 days

About Recruiterbox


Recruiterbox is an applicant tracking system (ATS) designed for small to midsize businesses. The system allows recruiters to create new open positions with a few clicks and accept resumes through their company's website. Recruiters can also use the bulk upload function to import multiple candidate resumes at once. Users can post new job openings from Recruiterbox directly to multiple social media outlets, such as Twitter, LinkedIn and Facebook, to attract candidates.

Recruiterbox allows users to customize the steps involved in the hiring process (e.g., telephone screening and face-to-face interviews) and assign these steps to specific recruiters or hiring managers. Recruiters can also track all correspondence with candidates within the system and assign themselves to-dos. The solution enables recruiters to collaborate with team managers and interviewers without the need for email exchanges.

Evaluation templates, candidate messaging and interviewer notes help recruiters conduct a smooth interviewing process for candidates. Recruiterbox integrates with popular applications like BambooHR and Slack.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

152 Reviews of Recruiterbox

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(109)

4 stars

(34)

3 stars

(7)

2 stars

(0)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 152 reviews

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July 2018

Sreekumar from BUYBAA SOLUTIONS AND ECOMMERCE LLP

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2018

A lightweight and effective ATS for small businesses

Pros

Recruiting became a key responsibility area in mid-2016 with the emergence of expansion plans of my previous company. So far, recruitment was a once in a while activity as we were having a record employee retention rate. During 2015-17, I have received a special assignment, i.e recruitment efforts to fill many positions in the product management team on a war foot basis. Earlier we used to manage the recruitment cycle mostly around emails and tracing a particular transaction was so horrible. However, the recruiter box helped us to streamline the ATS without parking huge amount towards servers, deployment and licenses.

I liked the usability portion. Recruiterbox deserves a huge applause for creating such a lightweight solution and great UX.

The questions feature has helped to eliminate hundreds of job hoppers (Thanks Recruiterbox, otherwise we would have ended up in interviewing a lot of disinterested candidates)

Another interesting observation is the amount of time the entire hiring team saved by focusing on a single tool. All activities including reviews, comments, scoring, recommendations inside Recruiterbox and no offline correspondence. We have made a practice of going to an interview room with a laptop to record observations and reviews, immediately.

A newcomer to software services can also use this tool without any formal training.

The feature to track referrals from internal employees is also a plus.

Recruiterbox made the interview from home, hasslefree.

Cons

Not finding serious dislikes with my experience with recruiterbox. A few observations are here.
Maybe, the reporting and intelligence portion require a bit more focus.
Pricing is not so high but at the same time is not that affordable for smaller teams, I think.

September 2016

Bree from Peak Performers Austin

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

How did we ever survive before Recruiterbox!

I was hired on to provide recruiting backup, and when I covered for our recruiter one holiday last fall, I was shocked and horrified at the chaos of trying to manage everything via email. I started shopping around for the right ATS immediately. I tried out probably 8 or so systems, going round in circles with other vendors about walk throughs and limited trials and so forth. Recruiterbox had none of this...which was an amazing thing! No annoying calls from sales people. No limitations on the trial, which was an incredibly smart tactic on their part, because we ended up selecting the "Ferrari" of subscriptions and never looked back. It's like they trust that their product can stand on its own merits, and they don't need a sales team to harass you every few days. We really wonder sometimes how we could accomplish what we do now without the aid of Recruiterbox. A coworker recently asked me if I was in RB so I could look up a candidate. My response: "I LIVE in Recruiterbox." All day, every day, wouldn't have it any other way.

Pros

Hugely, endlessly adaptable to your specific processes. We're a temporary staffing company, and with some creative thinking and detailed questions to the support folks, we have created an exquisite database and invaluable tool.

The technical support team is unlike anything our office has ever experienced from a vendor. We wish every support team could be even half as good as them. Immediately responsive, genuinely want to help solve whatever weird problem you're having. Their follow up if an issue that is not resolved to their satisfaction is astounding. I've received two and three follow up emails, them double and triple checking that everything is working fine now. They are always striving to grow and improve their product (we love being "pioneers"!!).

Best part? Cost wise, even with the "Ferrari" subscription, their prices beat almost every other competitor.

For those needing old-school peace of mind, this package also offers monthly, downloadable data backups. We feel totally safe in their hands.

Love the job board syndication. Such a great added value. Also easy to customize and add the job feed to your own website via a quick piece of code.

Cons

Wish there was an option to quickly insert a signature line when writing an email to a candidate.

One of our teammates requests a way to overlay a markup/highlight resumes in the viewer.

Also wish we could view and/or manage the email subscribers for job posting updates, and give subscribers an option for frequency of job notifications (and maybe by job type they're interested in, like sorted by team?). We're being super picky here! :-)

November 2017

Igor from Nitka

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2017

A great tool for managing applicants, interviews

We were able to completely streamline our recruitment process.

Pros

I use Recruiterbox for many years, almost since their very first version. This software came a long way and became a very powerful ATS.

- Recruiterbox can parse attached CVs and extract information about applicant, skills experience etc. This makes CVs searchable by these texts.
- You can configure custom workflow for every opening and define steps of your hiring process, outcomes. There are special steps for interviews and reviews, you can setup coordinator and actual interviewers.
- Recruiterbox can sync with Google Calendar and create appointments for interviews.
- You can communicate with candidates right from RB, configure templates to send responses like rejection letters etc.
- Many other features... frankly I think it has just about everything recruiting / HR team may want.

Cons

- Price is a bit on a high side.
- No integration with Zapier, we can't easily bind it to our other tools (to onboard hired candidates for example).
- Too simple integration with Slack - basically just notifications, no actions.
- Doesn't feel like you have candidates database, it feels like after many years of using it we have just a bunch of CVs, not people. If the same person will submit CV three times - you will have three entries in RB, there's no way to combine them, it is not shown as 1 candidate -> 3 applications. I think this is the biggest minus of this software, it is not people-centric but more like "applications-centric".

May 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

I LOVE RecruiterBox

Very positive!

Pros

As an HR Director this software changed the way we accept and process resumes. The software links directly to our company website and allows us great flexibility in the application process. Email communication with applicants is made easy through a template function and even provides an automatic email function when resumes are received. The software is very logical and easy to use. They have even helped in simplifying our hiring flow by making suggestions on how we have set up the process.

RB customer service is excellent, they often ask how they can make the product better. I have seen my own suggestions implemented after one of their follow up calls.

Cons

One area that needs some improvement is the ability to look at archived applicants. We have work around when trying to refer a prior applicant to a hiring supervisor, but this is not an easy process. Additionally, if we have an applicant that is not eligible for hire, there is no way to flag this across the system. Applicants who apply for multiple jobs are linked, but there is not a way to share information between the linked occurrences, it must be done individually, which can be time consuming.

March 2018

Ashley from PreSonus Audio Electronics

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2018

Easy to use and intuitive -- definitely an asset!

Ease of recruiting, more accurate and efficient filing, ease of listing job opportunities.

Pros

The software is very intuitive. I rarely ever have trouble locating a feature or a setting. Everything is where you think it would be, and that is not always easy to achieve. If by chance you do need to reach out to their customer support team, you're in luck -- they are incredibly responsive and personable! This, too, is difficult to achieve. With this software we are able to pre-screen, sort, comment on, review, and set up interviews with candidates. You can communicate with candidates directly through RB, as well. I have found this to be a great filing tool. Now all communications, resumes, and interviews are filed within this database. Even if candidates do not apply directly through Recruiterbox (which links to your company's Careers page), it is easy to import a candidate from other sources. It is also relatively easy to reject candidates in large quantities by using a rejection template. Very cool features!

Cons

Desktop notifications would be incredibly helpful, because with all of the candidates/applicants we receive it is often difficult to navigate through tasks and responses from these candidates. I have also noticed that selecting a large amount of candidates at once for any task can result in a frozen screen or incredibly long delay.

June 2016

Stacey from Safe Haven ADT

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2016

No competition

The #1 reason I have recommended Recruiterbox in the past and will continue to do so in the future is the unprecedented support they provide. Any time we have had an issue or a question or concern, their team has been lighting fast to provide the needed support. The staff at Recruiterbox make us feel as if we are their only client, and in today's marketplace, that is rare, indeed!

Pros

It sounds simple, but it this platform just makes sense. We all know how fast-paced recruiting is, and the ability to learn the software without losing momentum was a huge benefit. The time invested setting everything up on the front end was quickly recovered with all of the time saving features from resume parsing, candidate tracking, email templates, and more. And as our staff has grown, training new users on the software is a breeze.

Cons

The only thing that comes to mind is more of a preference from a previous version than a con. (Old habits) The recent upgrades with the hiring workflow are outstanding; however, it would also be helpful to bring back the drop-down menu that used to be anchored to the static header. It was much more streamlined to be able to change the stage after logging activity or sending an email without having to scroll back up to the top to change the stage each time.

March 2019

Brittney from Giltner Logistic Services

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Simply the best there is out there!

I absolutely love working with Reruiterbox. I love all of the functions, having one place to review and screen all of my candidates without having to jump all over to look at resumes from different ads. The customer service here is hands down the best I have EVER experienced. They are increadibly fast at getting back to you and resolving your issue. They follow up with you to make sure your issue was resolved correctly. When I first started with this program I was thrown into it with zero training and I was able to reach out to a rep who provided me with tools to learn it along with doing a phone call with me so we could walk through some of my questions. We recently changed software programs for our HR/Payroll and the software provided a recruiting service. I check it out and could not make the change. Recruiterbox does everything I need without headache or hassle. If you are considering using Recruiterbox stop concidering and just do it. You will not be disapointed!

Pros

The ease and functionality of this software. It does everything scheduling an interview, evaluating that interview, emailing and making comments about the candidate.

Cons

I really enjoy the software. I would like to see a function where you can label a previously rejected candidate with a flag warning of some sort when they reapply, for when we passed on them for one reason or another that will be in your face so you can notice it right away. Also, another feature would be nice is a No longer with our company with reasons such as left on good terms or Terminated something along those lines.

August 2016

Bertold from UnboundID

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

This Tool Makes Hiring w/ Many Candidates A Breeze

Hiring for intern positions require us to sift through dozens of resumes. Bulk upload feature is a blessing as the tool can parse PDFs and populate profiles automatically. We love the integration capabilities and it was a breeze to add the job listings to our website. It is great that we do not have to request the website team to update the list of openings manually anymore. Receiving applications directly into the tool reduces the manual effort put into processing the applications. Configurable workflows are helpful. E-mail templates make communication with candidates super easy. Customer support is fantastic - majority of the time the resolution of an issue takes only a few hours.

Pros

Easy integration into your website
Applications go directly into RecruiterBox
Bulk upload of PDF resumes
Managing hiring process using custom workflows
E-mail templates are time-savers

Cons

Calendar integration in Google Apps is not working very well, but this is a minor annoyance only
Sometimes the app has problem scanning the PDFs - s they are either not displayed properly inline or have some garbled text. The original resume can still be downloaded and viewed using a standalone PDF viewer application.

December 2014

Stephanie from Fox Restaurant Concepts

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

December 2014

Recruiterbox is so simple, intuitive, and now a staple in our hiring process!

I started using Recruiterbox about a year ago to help staff for hourly restaurant positions for new restaurants we were opening. I liked Recruiterbox because it was an additional option to learn about interested candidates in new cities, without them having to come into the restaurant during our job fair hours. It was also interesting to track the sources and see where are online candidates were coming from, so we could focus our spend on those sources. I soon transitioned into using Recruiterbox for some of our existing restaurants that were struggeling to hire hourly positions. I would set-up the restaurant and jobs, and the restaurant managers/sous chefs would login and screen candidates. It was so easy for those busy end-users to quickly navigate Recruiterbox, and reach out to those candidates for hire. When I was not on the unlimited plan, and had to manage the number of openings, my end-users did not want me to turn their jobs off!! They saw that much value in it. Support at Recruiterbox is amazing. They answer immediately, even if they're researching the answer. They're kind, and honestly the best help-desk I've ever dealt with!! Cons of recruiterbox: 1. They don't provide physical training materials, and they keep updating their website, (not a bad thing, but my training materials are already outdated) 2. I'm not technical enough to understand how to arrange my positions on the website by city or state. My jobs are currently listed in a random order 3. I can't brand the hosted website with our fonts, I have to use their standard font templates. It's very clean though 4. Doesn't post on Craigslist Pros of Recruiterbox: 1. Easy, simple to use, intuitive to teach to end-users 2. Excellent support team 3. Recruiterbox listens to your needs, and develops new features to meet the needs of their clients 4. Free hosted website 5. Posts to 5 websites organically With our unique restaurant brands, Recruiterbox designed a platform that worked for me to introduce all our restaurant brands on the website to help not only new restaurant openings, but existing restaurants staff. That tailored customer service is genuine, and they really came through for me. I've seen a lot of progress and growth with Recruiterbox in just 1 year's time, I'm looking forward to the many features and updates in 2015. Thank you Recruiterbox!

August 2018

Kelly from 1FORCE

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2018

Fantastic Service

We have appreciated our relationships with RecruiterBox, even through some changes, and are always appreciative of their approach and service when we need assistance.

Pros

This company clearly has a "customer oriented" mentality, from feature requests, to education, to support, I always feel there is a concern for our needs and a genuine attempt to create a product that matches our goals. While I realize that this is not a custom software product, I think RecruiterBox is always looking to maximize the tool for the most users possible.

Cons

This is an off the shelf product that must measure the needs of all vs. a custom built approach. That said, there are times when we'd like features that don't necessarily make sense to the greater good. Despite this, we feel that they are attentive, approachable, and their customer service/interchange is fantastic, even when we don't get everything we wish for :)