HRMS works for us!

This product is great mainly because customer service is such a great help. People at Sage know their product well and their people have been able to answer every question I have to help find solutions.

Pros

The software has wizards that help with entering new hires, training, pay raises, job changes, etc. These are helpful because you don't miss a step!

Cons

The software requires a manual export to our payroll system. So, after a new hire is entered, or any changes are made for that matter, I have to manually export the data to payroll. I don't have to enter things twice, but I do have to wait for the information to export over so that the most up to date information is in the payroll system.

Easy to use

Pros

Everything is well laid out, intuitive and has a nice, updated look. Like that you can add as many custom fields as you want on the HR side. They do a great job of keeping up with tax and legislative updates.

Cons

It's not necessarily a con because the software comes with lots of standard reports, but if you want custom reports then they need to be written in Crystal Reports. If you have someone that knows Crystal Reports, it's super easy! If you don't have someone that knows it, then you can end up like one of the previous reviewers and end up with reports that don't tie out. :)

Limited Functions

Our company has been using the software for a number of years. We will replace this software with another type that will provide more functions.

Pros

A good software program to manage employees and keep record of employee actions.

Cons

Cannot upload and store documents and training material.

Multifunctional but Complicated

I did not like this system at all until I had to try another system and then I realized they have both definite cons and pros. Their customer service is horrible and they do not usually provide much assistance and use outside support contractors that are not always pleasant or timely. I ran into problems quite frequently but I also have to say I was using it for a municipality, not a private company like the software was intended. I can say that the options for reports and capabilities are extremely extensive and the limits seemed never ending in terms of data. They had some hiccups with their ACA reporting add-on but in the end it was extremely simple, easy, and effective to use.

Pros

Features and functionality.

Cons

Customer Service.
Complicated to understand and learn at first.

Sage HRMS

Reliable for mid-size company, doesn't require a lot of hours of training to use, user friendly.

Pros

Very easy to use, the tools are great and the analytics are really helpful. I like that it is an all in one for payroll, benefits, performance reviews, applicant tracking and so much more.

Cons

Sometimes the reporting isn't exactly what you want/need and you have to do some digging in order to get the right results.

Full Featured

Overall, HRMS is very detailed and gives you the power to keep track of a wide spectrum of employees. We run payroll for weekly, and bi-monthly employees, as well as hourly and salary pay. A wide range of reports to keep the bean counters happy as well.

Pros

Sage HRMS gives you a powerful platform for running payroll, filing necessary tax forms and handling of vacation/sick time.

Cons

Quarterly updates are a bit of a mystery at times. It would be better if they would integrate updates to the software instead of having to go search for the exact update you are in need of.

Payroll Software

Pros

This software is very user friendly and efficient.

Cons

I have no complaints regarding this software. I am able to navigate and process payroll in a timely manner using this software.

Keeps Us Up To Date on Payroll Changes

Pros

Keeps Us Up To Date on Payroll Changes. We don
t have to worry about law changes or payroll changes.

Cons

No so easy to learn and understand. Somewhat complicated which I assume it has to be to encompass the necessary laws.

Extremely poor customer service. Inconsistent and flat out wrong answers which have caused more work for the HR Team as well as make us look bad without employees.

Pros

Some similarities to ABRA Suite. Crystal Reports still similar as well. Does not outweigh the cons at this time.

Cons

Support is extremely poor. We are supposed to have GOLD level support and we continually get first line tech support. Takes much too long to get the expert answers we need to move forward.

It's better than hand processing payroll

Abra is a pretty basic in-house payroll system. It helps automate more of the process into electronic records, but we still had to require paper timesheets and do a lot of manual cross-checking and verification before processing.

Pros

Basic, simple, cost effective

Cons

Lack of or not useful for timesheets records, have to back up internally, requires lots of manual work hours

Great product!!

Pros

Abra's support and notifications of updates are beneficial. The system is very user-friendly. I have lots of information at my fingertips. The system those all the regular reporting such as 941's and W-2's.

Cons

I have not had any problems with the product or vendor.

Sage HRMS Review

Sage HRMS is very difficult to use. The reports do not tie out and are not easily available to be written.

Pros

None

Cons

Very difficult to use and doesn't function well