Square Payroll Software


 

Square Payroll is a cloud-based payroll solution for small and midsize businesses in a variety of industries. Key features include payment processing, integrated timecards, direct deposits and automated tax filings.

Whether salaried employees or hourly employees, Square Payroll allows users to import working hours from the Square POS app. It also automatically calculates paid time off and sick leave for each employee and enables businesses to pay the remaining balance. It helps businesses file taxes including new hire reports, W-2 forms and federal and state payroll taxes.

With the Square employee portal, employees can update details including personal information, tax withholding and bank account details.

Pricing is based on a per employee basis. Currently, it is only available in nineteen states in the U.S.

 

Square Payroll - Mobile login
 
  • Square Payroll - Mobile login
    Mobile login
  • Square Payroll - Payroll reports
    Payroll reports
  • Square Payroll - Timesheet hours
    Timesheet hours
Supported Operating System(s):
Web browser (OS agnostic)

434 Reviews of Square Payroll

 

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Software Advice Reviews (11)
More Reviews (423)

Showing 1-11 of 11

Deirdre from Turbo Tax
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Great for Small Business Use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Great for managing payroll company compliance. Decent price and you can get a free trial. The fact that it's cloud-based is also a huge PLUS. Super easy to use and its a mobile app.

Cons

I didn' have any issue to report. May not be suitbale for larger businesses. The card swipe may not get it on the first try sometimes.

Review Source
 
 

Janna from White House of Music
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Convenient, Consistent, and Quick

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Great App!

Pros

I traveled on a traveling ensemble and we used this app for our CD sales. I liked how we could all see from our own devices the sales for the day and how the prices were all entered to make the checkout process convenient and quick!

Cons

Sometimes the app would freeze up or we would forget to bring the Square with us to a particular location.

Review Source
 
 

Abraham from Rishavena Home Health Care
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

One-Stop-Shop Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software helped us to solve our issues with accurate Payroll records and even provided all the information we needed to properly file our taxes. Digital time cards were a surprisingly useful addition. Customer Support was always there to help, even after business hours.

Cons

There are no cons that come to mind when I consider Square Payroll software. I would still be using the software today if I were still the head of Accounts Payable.

Review Source
 
 

Renea from solid solutions today
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Payroll Made Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Square Payroll is extremely easy to use even for a beginner. Support is unparalleled. Transparent pricing is also another big plus. It has an app which is paramount for today's new workforce culture.

Cons

It is not as customizable as I would like to have. If it had an option to add the EIN later, and continue through "Getting Started" process, that would be better.

Review Source
 
 

Jacob from Loras College
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

Customers Using Payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is wonderful for a convenient coffee shop or food run. It is easy to use and saves space for companies and restaurants on the counters. I also really enjoy this project because the squares are aesthetically pleasing and look next gen.

Cons

Sometimes the squares are hooked up to the tablet and the only way to use it is for the store to hand you the tablet. Some of the stores I have been to have a tablet which flips for the customer to sign etc.

Review Source
 
 

Nichole from Revival IV Lounge
Specialty: Healthcare / Medical
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Quick and easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This service makes payroll a breeze! It calculates and deducts taxes with the click of a button.

Cons

None

Review Source
 
 

Regina from Rituals of Healing
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Keep it simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Again they are brand new in payroll- more will be revealed.

Pros

On pro side they keep it simple! Perfect for small business.

Cons

Price! After years of ADP - being nickel & dimed for every teeny-tiny service- it is delightful to decrease these costs.
Very new. Very limited options. They are new to the game of payroll so expect limited options and functionality.

Review Source
 
 

Loretta from On Track
Specialty: Accounting / CPA
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Calculates payroll taxes incorrectly for charitable non profits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Square is not setup to hancle 501 (c) 3 payroll. They should make this disclaimer

Pros

It's cheap. The feature where employees and contractors can enter their own bank and withholding information is good. That's about it.

Cons

Will not exempt charitable organizations from FUTA and local taxes that, by law, they don't have to pay. Customer support isn't that great. Square is new to the payroll business and it shows.

Review Source
 
 

Yevgeniya from Mealtime Matters
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Great overall for small business payroll needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The customer service is wonderful - everyone I talked to has been professional and helpful. Having taxes withdrawn and submitted for me is very helpful!

Cons

There is not currently a place for reimbursements that aren't taxed. I pay my employees mileage and need a way to do this untaxed. However, customer service was very receptive to adding this in the future.

Review Source
 
 

Wen from Old Yak Bazaar
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Awesome payroll option

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use and set up. Takes care of all taxes and paperwork for me with seamless integration with timecards. Wouldn't know what to do without it!

Review Source
 
 

Debra from Tracy A Berg MD
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Great Program With Many Uses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Square really is the all around tool! You can use this for anything no matter how big your business is. You can use this if it is just you or you can use this as a company and even control your payroll with it. It also allows you to take payments on the fly.

Pros

Vary easy to use

Cons

Multiple apps for different uses

 
 
 
Showing 1-20 of 423


December 2018

December 2018

Excellent payroll solution with many time and cost saving features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, great payroll solution with abundant features that will save time and money. Top of list for cloud payroll service.

Pros

The best thing about Square Payroll, aside from being very cost efficient, is the automation features that allow payroll to virtually run itself. Payroll runs can be set to run on specified dates according to set schedule. Another huge plus is the availability of a mobile app! Currently, this is hard to find among similar cloud payroll competitors.

Cons

The UI is a bit cluttered and can be a little confusing since it combines with other Square services such as Point of Sales dashboard/settings. However, not a huge issue. The support can also be a little better as it seems the responses we receive are templates and refer to general guides and links for help.

Review Source: Capterra
 


November 2018

November 2018

Square payroll review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I worked with a small business that paid us through Square and it was very quick and easy

Cons

I don’t have any cons about square because I still was able to file a W-2 because it generates it for you

Review Source: Capterra
 

Nicole from Feed Your Mental
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is incredibly easy to use. I also really appreciate the customer support, being on the go, their customer support is easy to contact and quick to respond. I've had really positive experiences with customer service.

Cons

It tends to glitch on me every so often. Other than that, I like everything about this software.

Review Source: Capterra
 

Serene from Serene Clean Natural & Organic Cleaning Services
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

A surprise, random audit put your services to the test...Passed with flying colors Thank you!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support

I was recently audited by the NC State of Employment Security and passed
with flying colors because we use Square up for our payroll services.

I am busy leading my business, which means wearing many hats, and I have
always depended on Square up to file the right forms, charge the correct
rates, and pay my employees.

All I have to do is plug in the time cards each week and click the pay
button.

The surprise, random audit put your services to the test...Thank you!

Sincerely

Pros

Ease of use for sure, navigation, and customer support

Cons

Our team will have the same time cards...would like a feature that duplicates the time and can change the employee would be helpful

Review Source: Capterra
 

Treda from Millennial Home Enterprises, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

So pleased!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Its makes running payroll on the go EASY.

Cons

If I had to pick a con, it would have to be that it is designed to be absolute gravy with the Square POS which my business doesn't have a need for. So I'm missing out on some cool features.

Review Source: Capterra
 


October 2018

October 2018

Super easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Awesome! Quick, easy, entertaining! Everyone is super happy when its this convenient!

Pros

Super easy to use, swipe and payment / transaction is complete in a matter of seconds. Super easy with digital copies!

Cons

Slight delay at times but that is normal when working on such a device that runs through a phone!

Review Source: Capterra
 


August 2018

August 2018

This is significantly easier/cheaper than big competitors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I joined in the beta testing and have loved it. It definitely helped us cut our administrative costs for payroll.

Pros

I love that I can run payroll in 10 minutes or less and that they file all the necessary paperwork. The cost is based per employee, which works for my business model. They have a new app for folks on the go, too. I've downloaded that, but not used it yet.

Cons

Editing timecards isn't too bad, however, you have to wait until the employee is clocked out to make the edit and it can be easy to get busy and forget. But sometimes the system doesn't let me add a timecard from scratch. The employee doesn't drop down in the menu so I have to go add the hours to an existing timecard. This isn't a big deal if you're not carefully monitoring costs, etc.

Also, my employees go back and forth between locations, so if they start at location 1 to pick supplies up and clock in there, they're clocked in at that location for the whole shift. I wish there was an option to select which location they're working at.

Review Source: Capterra
 

Bianca from Med Aesthetics Group

August 2018

August 2018

Easy way to manage your payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's extremely easy to go in and change anything you need to for your taxes. I also like how it keeps all the pay stubs online so you can easily download them for any needs.

Cons

If management does not submit payroll before the deadline there is no way to get your check via direct deposit.

Review Source: Capterra
 

Jacquelyn from TVGuestpert

July 2018

July 2018

couldn't figure out for two days where to get a customer number for the call in

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

i don't know yet ; too soon to tell

Pros

the onboarding was a little tricky.

Cons

I wasn't a fan of the on boarding process; support team was responsive, but the intro website was a little unclear.

Review Source: Capterra
 


July 2018

July 2018

Good system for timekeeping and payroll service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This system is integrated into my POS. Easy for employees to clock in and out, self-manage their payroll setup (bank account, etc).

Cons

Nothing really stands out to me. It's a simple service and cost effective for our small business.

Review Source: Capterra
 

Jeff from The Corner Montclair

June 2018

June 2018

excellent software that makes payroll submission and review accessible and easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The guided steps for uploading employee's into the system, inputting their weekly hours, tips, etc and the final review and precise summary is all clean, user-friendly. Major pluses for a necessary weekly task on any admin's list.

Cons

For the size of our business, there are no real cons to the software that we've encountered to date.

Review Source: Capterra
 

Alexis from EverFi
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

I like it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the concept of the square and the ease of use. The payroll app is similar, I like it and it works for me

Cons

It can take some time to use. Maybe user error but overall it seems to work out pretty well for my business

Review Source: Capterra
 

KK from Yum Yum garden / Food and Beverages

April 2018

April 2018

full function, price-friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Save a lot of time and figure out a lot of things via this one platform. Can check the sales and manage the customer anytime via one device.

Pros

This app offers a series of services, covering lot of services about marketing promotions, employee payroll, sales report and the customer management. I like its convenience of operating the whole store and simplify the management procedures via only set up some services. I can directly contact customer via the loyalty program and quickly gain some feedback for better improvement for the product and service. Additionally, it offers some beautiful design templates for the e-gift card, which save some cost in printing out paper gift card and design fee.

Cons

The customer service is just OK because sometimes it didn't email you back in time. Square mostly will lead you to the community to see how your problem can be fixed. It did waste some time to find a related correct way to fix the problem or get an answer for the question.

Review Source: Capterra
 

Christy from Drip Thru Coffee, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Square payroll beat out the competition for my small business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More time to work other aspects of my small business. No more spending hours on payroll!

Pros

So easy to use and incorporate especially if you are using the Square POS. Time clock, employee management, taxes, workers comp can all be handled at once. NO astronomical fees! Saves so much time on payroll processing. Love it!

Cons

There isn't anything I can think of that I do not like. I switched from a major payroll firm and never plan on leaving Square. They really are looking after the small business!

Review Source: Capterra
 

Rho from The Rhoyal Soc

April 2018

April 2018

Simple payroll for a small staff

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The set up was super easy and customer service was great. I had no issues setting up and I had someone walk you through each step and it was really helpful.

Cons

Although he only is this payroll for a short amount of time, I found no fault with it whatsoever and would absolutely go back and use it again.

Review Source: Capterra
 

Beverly from Fire & Spunk Productions LLC

April 2018

April 2018

Great product, gets the job done in a nice minimalistic way, but the UI could use some work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Pros

It does everything it's supposed to do. I use it to pay my contractors and it does a great job with communicating with them. Also, the pricing is great and I really feel like I'm getting my money's worth.

Cons

The user interface isn't very intuitive and it's missing a key feature of a dashboard where I can see how much I'm paying each contractor. I currently have to click on each individual contractor for that information so it makes it hard for me to compare them. Overall I know that all the information I need is there, though sometimes I have to click around to find it.

Review Source: Capterra
 

Hailley from KitchenSync

March 2018

March 2018

Basic option for payroll for straightforward businesses with standard hours

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The interface is clear and Square does a lot of the calculations for you. Great option for simplistic companies with a relatively low amount of employees and regular payroll situations

Cons

Did not seem to have some of the more complex functions that were needed across several unique situations I dealt with. Did not integrate with everything we were using.

Review Source: Capterra
 


March 2018

March 2018

Most of the time no issues. But when there is a problem, Square is VERY heard to deal with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support
Pros

Easy to use once you get used to it. Square does very little to help new people get used to the process.

Cons

When there is a problem, you need to call and when you do you may or may not get correct information. Like calling the IRS, 10 people will give you 10 different answers and swear they are the correct ones.

Review Source: Capterra
 

Kimberly from Non Profit Organisation
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Best for small business with low expense

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

Very nice to track hours and correct errors. It can be used along side square POS and scheduling to maintain a small business.

Cons

I wonder how easily it is access to chance time differences. I had a few issues with day light savings times and over night employees.

Review Source: Capterra
 

Catherine from The SEGway News

March 2018

March 2018

I' used square payroll for a short time to link with my When I'Work scheduling software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I' liked that it linked up to the system I am already using regularly for my point of sale system.

Cons

It was very difficult to get it to link up with a when I' work. I' had to contact support several times

Review Source: Capterra
 
 
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