What is SAP SuccessFactors?

SAP SuccessFactors business software provides organizations with an integrated suite of features to manage their workforce. The solution offers tools for both enterprise organizations and small businesses. It's cloud-based, so the product is mobile, giving users access to their account to view recruiting data, project updates and more.

Core HR, payroll, applicant tracking, on-boarding, learning management, performance review, goal management, and compensation management are all available in the SAP SuccessFactors suite.

SAP SuccessFactors Learning, combines social learning, learning analysis and content management as part of the learning management module. One feature, SAP SuccessFactors iContent, or “content-as-a-service," allows companies to m...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

188 Reviews of SAP SuccessFactors

Average User Ratings

Overall

3.92 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(51)

51

4 stars

(85)

85

3 stars

(40)

40

2 stars

(8)

8

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 188 results

March 2019

Tiana from Nexteer Automotive

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

There's always something in here you didn't know it was capable of

SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.

Pros

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

Cons

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

March 2020

Amy from Comcast

Company Size: 10,000+ employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

March 2020

Adequate ATS Tool

The product gets the job done at the end of the day but it can be unpredictable most often than not. It's user friendly but also is not expansive enough to be a designed tool to function with increased creativity.

Pros

The product is user friendly and the ability to perform basic functions works for daily use. The product asthetics are appealing .

Cons

A lot of areas are in need of improvement. When software updates the next day there are always issues that arise that cause delays in daily tasks. External customers are limited in some user options that should not be restricted.

June 2020

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

Functionality

5.0

June 2020

Good platform for HR topics and training management

Good platform with all HR functions that an employee would need. Performance is a bit slow but considering all features available. It's worth implementing.

Pros

As an user, I can easily update my profile and publish it for the whole organization to view (when looking for new jobs internally). All functions from HR can be easily managed within this app: -Time management (notify vacations, check team calendar, etc) -Payslip, travel expenses reimbursement (can download payslip from previous months, can claim travel expenses and manage them easily) -All requests are managed and stored there in the platform (all requests to HR are stored in the platform). -Performance review and target agreements can be managed there for both managers and subordinates -All training you need from all kinds of business functions

Cons

It's not very easy to find all those functions without instructions (not very user-friendly and interactive) It is quite slow

March 2020

Omar from TTC

Company Size: 10,000+ employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

March 2020

SAP SF

My overall experience with SAP SuccessFactors has been neutral.

Pros

What I like most about this product is that it is a typical applicant tracking system. It gathers your candidates and as a recruiter, you can sort through the hay stack as a traditional recruiter.

Cons

What I least like about the software is that there is no Artificial Intelligence in our software that could make it easier for the recruiters to do their tasks, such as sourcing.

May 2020

Taniushka from Boeing

Company Size: 10,000+ employees

Industry: Airlines/Aviation

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

May 2020

Good Manufacturing software

Great software to handle business keeping control of steps and traceability.

Pros

Good tracking of parts and steps, traceability linked to sign off, this software can communicate easily with other systems.

Cons

It can crash often. Everything else is great and easy to use. Might be pricey but it is an awesome tool.