JazzHR Software

Their customer support is top notch and the system is obviously usable and you can do what you need to do. It’s a “good” system, not a great system.

Pros

The best part is that they’re TRYING to innovate. They just came out with some new features and that’s wonderful.

Cons

The ease of use as well as the user interface isn’t the BEST. It’s really not BAD, but Other interfaces are just better.

Save yourself the hassle. Don’t even try it.

Pros

The sales pitch. That’s about it. We thought it would bring more leads and leverage what we had been doing by creating more opportunities for same amount of spend or cheaper. Not even close.

Cons

We NEVER got any results. They even credited back some money to us because they told us we should have results by now. Then we decided to cancel after further non results and now they say we owe a couple more months because they require notice to cancel... even without ANY results. Literally in the six months of giving it a try we had one potential candidate. The worst software. We have had over 600 on indeed alone prior to this software. This has been a horrible experience.

Fantastic. Quick and easy migration. We had a short period to evaluate other solutions and implement. With our implementation contact, we were able to effectively migrate our data from iCIMS quickly.

Pros

One of the few products I demoed that allows me to effectively export all data keyed into the system. Met my needs for unique customization, integration with existing HR platform, automated workflows, limited access to users based on needs, and more. More importantly, if provided me the same perks, with an upgraded UI both for admins and candidates, all while reducing our costs by 70% over our existing vendor (icims).

Cons

No flexibility to set permissions down to the field level. We like to keep some of our app questions (i.e. what is you minimum expected salary) hidden and this is something that I can't currently hide from people marked as recruiters or hiring managers.

Jazz had been our ATD for multiple years, and had worked well on its own to bring in a lot of high-quality applicants.

Pros

Jazz worked well with our website's job posting, and provided all stakeholders an ability to review and comment on applicants.

Cons

Jazz was limited in integration options, and could not work with our new HRIS. We were looking for more automation in applicant response messaging.

Pros

Easy to use and features are well for what the purpose is

Cons

Company personalization is limited and very plain.

Pros

The ability to easily create custom application forms and workflows are one of the best features of JazzHR. The UX/UI is simple, clean, and intuitive. The fact that JazzHR also connects to so many different job boards is a plus!

Cons

I have little against it, especially since there aren't any other softwares that come even close to JazzHR's quality product.

Pros

We demo'ed lots of ATS's and selected JazzHR. The features and functionality seem like a big step up from our current solution. Our HR team is in the process of setting it up. I hope it will live up to expectations.

Cons

Maybe cost would be a con because it's an add-on to our HRIS. I had to carve out budget because I couldn't find an HRIS that had a good ATS solution.

Increasing the effectiveness of our hiring process, making it easier to track.

Pros

JazzHR is a centralized platform to keep track of various job openings and the stages of tracking an applicant to new roles. Makes it easy to see colleagues' reviews of new applicants.

Cons

I find the features somewhat challenging to find, and the overall application hard to navigate between sections. I would also like to see additional options for uploading portfolios and other documents, more than just resumes, available to candidates.

Pros

They have sequences that help with pushing people through the hiring pipeline. Jazz does a great job at overall organizing your candidates and pushing them through the respective sequence.

Cons

The analytics and custom reporting leave a lot to be desired. You just do not have a decent amount of customization and it doesn't offer very granular data. Perhaps the most frustrating thing with Jazz is their search function. This is only an issue as your applications start piling up and you have to find a certain Ashley S. in a sea of Ashleys from your last several years of candidates.

Pros

Makes the management and review of all our recent applicants easy and organized for me and all my management team. Also intergreates with LInkedIn.

Cons

Allows candidates to via text resume format.

Pros

At lot of features. Once you learn how to use them all then they are a great and saves you time recruiting employees.

Cons

Hard to figure out the features to get full effect of software

Pros

Relative to other ATS, it was pretty cheap! I also liked that you could duplicate funnels for job postings with similar interview steps.

Cons

There is not a lot of flexibility in terms of communication to applicants. Email templates would be better off if they were not as static. I also wish it gave you users more freedom to design the funnels for applicants.

Pros

This software has a manageable and clean dashboard that allows you to move the status of your recruits to different tabs/buckets. Works great when you are sifting through multiple resumes!

Cons

There's honestly nothing negative to say about this product. It's a great tool.

Keep track of candidates.

Pros

Easy to learn and use quickly. Easy to rate candidates and share information with stakeholders. Also easy to set up questionnaires/homework for candidates. Allows for customization to use the language your company uses.

Cons

Moving candidates to new positions. Easy to do but notes don't follow candidates. Also doesn't allow you to delete the previous application which is needed often. At times, we may repost a job and would like to move candidates and their notes without having two files.

Pros

I love many things about JazzHR. The email notifications when we get new applicants are clean and crisp, easy to read at a quick glance. The website is super easy to navigate and the hiring process is laid out in steps so you can quickly move applicants around. It's also a great place to store test scores and phone interview notes.

Cons

There isn't anything I don't like about the software. It's super easy to use and has helped us gain a lot of great employees.

Pros

This tool has helped us input notes on each step of the way on each candidate. It also makes it easy to see where each prospect is in the process.

Cons

Wish it could somehow be more interactive. It is a fairly straight forward software. I don't really have any complaints.

Pros

I like that I can easily figure out how to complete a task in the software. For example, I needed to make a change to a large group of candidates and was able to do so without contacting customer service. I like being able to figure things out on my own without a lot of hassle and research.

Cons

I wish the reflexes worked a little differently. When I add a task, it doesn't show up on the candidate's record until I refresh the page. Same thing happens when I complete the task.

Cost effective, easy to use and can scale with you as you grow. Easily integrates with BambooHR and other HRIS platforms. The customer support at JazzHR is responsive and helpful and they are always adding new functionality to improve the product.

Pros

It's the best system on the market for the price and functionality. JazzHR easily integrates with free job boards saving posting time and looks great on mobile!

Cons

The reporting could be improved. JazzHR integrates with a number of other HR Tech providers but at times the API can be limiting.

Track all applications electronically and post to job boards with one click.

Pros

The system is very inexpensive and much better than having not ATS.
-It posts to several free job boards with only one click.
-Store, track, and update all applications in one place.
-You can communicate with applicants through the system.
-You can leave comments and keep record of multiple applications for an applicant.
-You can send emails in bulk.

Cons

Compared to other ATS in the same price rang and has a ton more (useless) features and is missing some key basic features.
-The reports features are very complicated and not very practical
-The screening and interview features are not realistic in our environment
-Missing basic features like automatic replies when changing status
-Admin does not have control over who has access to what. You can set users up by predefined positions such as "super user" but you can't tailor what a "super user" is.
-The sales, customer service etc. have obviously never been involved in hiring
-They ask for feedback but only interested in the feedback they want to hear on useless features that do not aid in hiring.
-Calendar feature does not sync with all versions of outlook making it completely useless
-The design features and look are horrible
-To post on paid sites you must save credit card information that all Admins have access too.

Pros

I like that it is user friendly and that they are always willing to help you in anyway they can. They were willing to modify their existing program to better suit our needs which speaks volumes to how much they care about their customers and how they are willing to do the extra mile.

Cons

The program itself could be streamlined a little better. Something take too many steps to do and could be streamlined down to one.