UltiPro Software

4.07 / 5 (885) FrontRunners

Our advisors have recommended this product 46 times in the last 30 days

What is UltiPro?

Ultimate Software’s UltiPro® is a cloud-based human capital management (HCM) solution designed to help organizations manage their HR, payroll, and talent needs. A configurable solution, UltiPro has functionality for recruiting and onboarding new hires; calculating and processing payroll; managing time and labor; developing employees through performance, succession, and compensation management; administering workplace surveys; and measuring employees’ feelings about work through sentiment analysis.

Organizations can also leverage UltiPro’s suite of embedded predictive and prescriptive analytics tools, as well as UltiPro’s business intelligence and reporting, across all of its solutions. UltiPro offers employees role-based access for...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

869 Reviews of UltiPro

Average User Ratings

Overall

4.07 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(290)

290

4 stars

(379)

379

3 stars

(157)

157

2 stars

(31)

31

1 stars

(28)

28

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 869 results

June 2018

Yendi from PF Concepts, Inc.

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

June 2018

Best payroll solution

It help us speed the payroll process by 45% more fast.

Pros

Ultipro best trait is the ability to customize the settings or features in a way to mold it on how the business works.This is a very intuitive tool, that even our non tech people can manage and control their own data and find everything they need on UltiPro. The cloud provides a real-time information including reports and dashboards that has the ability for employees to be able to navigate seamlessly and manage their information is made an impact. Very easy to use.

Cons

Very limited on the workflow process in web based. Some features are slower than other, not sure if its because the data is too much. This are small bumps compared to the benefits that this tool offers, so overall it doesn't have too many flaws.

October 2019

Melissa from Roan Resources

Company Size: 51-200 employees

Industry: Oil & Energy

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

October 2019

Ultipro Review

We've had some issues with time and attendance but overall it is doing what we need it to do: employee self service, payroll, benefits admin

Pros

We were handheld during the implementation which was great. Compared to our previous system (zuman) there is much for functionality but there are still things UltiPro doesn't have that we need.

Cons

It doesn't have a fully functioning org chart that's printable (where you can see the entire organization, not just by each manager)

April 2019

Nicole from Stikeman Elliott

Company Size: 1,001-5,000 employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

April 2019

Terrible product

Poor experience. Implementation team isnt great or knowledgeable about the proxy or HR processes, which means they cant effectively help you get the most out of the tool. Once launched, youll encounter many issues and glitches and the service team provides slow responses and doesnt always resolve things. Beyond that, the system is clunky to use and will likely slow down your HR processes and make it difficult to extra meaningful data from the system because reporting is not robust. Overall, very poor experience.

Pros

If you have limited budget and not many online processes in HR, on the surface, Ultimate may have a number of features that will help you transition from paper processes to online. There are many simple features for recruiting, payroll, core hr, training and more.

Cons

Seems to grow by bolt-on and acquisition, which means data sharing between modules isnt seamless and features and functionality arent well built out. For example, the recruitment module is clunky and difficult to use - very outdated compared to other applicant tracking systems on the market. You would be better off using an external applicant tracking system that had better functionality, than to use Ultimate. Same thing for time and attendance - the user functionality and interface isnt at all intuitive or friendly. That product looks and feels like it was built 20 years ago. Go with something else and dont pay to use Ultimate, as it will slow things done for hiring managers, employees and HR. These types of problems are pervasive with the tool and, as a result, it may make sense to only use Ultimate for simple payroll processing and very basic core HR. Anything more and youll be overpaying for outdated software.

Response from Ultimate Software

Replied April 2019

Hi Nicole, thank you for your feedback. We're really sorry to hear you are having a less-than-stellar experience with us. We appreciate you taking the time to provide feedback and I have shared your comments with the team to help us improve. We hope you have a wonderful day.

July 2018

Yeni from Autodesk

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

I love the UltiPro experience.

Pros

The UltiPro user interface is intuitive,easily customizable ,easy to navigate and i have been impressed with how UltiPro has continuously improved over the years ,with new features being added regularly. UltiPro has been superb for my team as a tool for time keeping. Cognos analytic is a stand out tool on UltiPro , and simplifies the process of reporting on our payroll. I like the standardized report ,and the freedom to edit the names and modify them to fit our business need is priceless.

Cons

Ultipro's workflows are very limited . I will like the user interface remodeled in a way that we are able to view the "compensation-history" from one page , for every staff in the organization.

Response from Ultimate Software

Replied July 2018

Hi Yeni, thank you so much for the kind words. We're thrilled to hear you enjoy our business analytics features. Have a great day!

December 2019

Jordan from Purolator Inc

Company Size: 10,000+ employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

December 2019

UltiPro

Does UiltPro get the job done? Yes. Does it need a lot of work to improve their performance and accessibility? Yes. Overall though this product does what it promises and if that what your looking for, I'd recommended it in a heartbeat.

Pros

I like that they have a mobile app you can download from the app store. Makes things more convenient then to have to log onto you laptop or home computer to check your statements.

Cons

I like the mobile app yes but there has to be a lot of work done on it. I feel like certain things are harder then they have to for instance, sometimes I would forget my password and have to log onto two different computers just to create a new password and log in. Also find that if your using your phone and you go on the browser it gives you more details and an in depth look into your statement more then the actual app which defeats the purpose. I just feel as there needs to be more R&D for this software to become perfect.