What is Paylocity?

Paylocity is a web-based human resources (HR) software solution suited to businesses of any size, across a variety of industries. Key features of this platform include payroll, core HR, benefits administration, time and labor and talent management. Paylocity is fully functional on mobile devices.

Paylocity’s payroll module includes custom reports, tax services and evaluation of compliance with the Affordable Care Act (ACA). With the pre-process register, users can preview, correct and verify employee paychecks before processing payroll. This module also includes payroll templates for new hires and data integration with third-party vendors.

Paylocity offers a self-service portal for employees, where they can access personal and company informatio...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

251 Reviews of Paylocity

Average User Ratings

Overall

4.13 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(142)

142

4 stars

(116)

116

3 stars

(43)

43

2 stars

(12)

12

1 stars

(12)

12

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 251 results

July 2018

Michael from Habitat for Humanity

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Great program that is part of a lerger suite

Easy to use full suite of software that handles all your payroll needs flawlessly.

Pros

You can do everything payroll wise with this software. get you employees paid fast, make all your adjustments in real time. From the employee's standpoint the app is amazing on phones and even more detailed on PC, It will allow you staff to see just about any information that they might be curious about.

Cons

At this point I haven't really come across any real negative this to date. This suite of programs has been very well made.

February 2020

Cher from CSP Technologies

Company Size: 201-500 employees

Industry: Packaging and Containers

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

A Good Fit For Us

Our experience overall has been a good one. Personally, I believe Paylocity is a good fit for our company. Its enabled us to manage all of our payroll needs for our company, including multiple departments and cost centers. Processing payroll is fairly easy and straightforward. Paylocity handles all of the payroll deductions and sends the payments to the appropriate tax/government agency/insurance company etc. Employees get an electronic pay stub which can be printed if they wish. By going into the Employee Portal, they can also view or print their older pay stubs at any time. This gives employees a lot of visibility into their own pay history. Some employees have had difficulty navigating the system but most seem to appreciate the employee portal.

Pros

Paylocity's WebPay offers a large number of standard reports, and also the ability to create custom reports. I havent tried to create a custom report as the reports we use were already created and in use by the time I was hired. I have to say that Ive found the reports we use give me all the information I need as an accountant, and Im happy with the level of detail I have access to in the reports and the ability to export the data into an Excel file. We're quite pleased with the customer service we've received. We have a dedicated payroll specialist at Paylocity who has been very responsive whenever weve needed assistance. Sometimes she will need to look into an issue for me and get back to me. She always comes through in a timely fashion and we have no complaints about support.

Cons

Some of our employees have complained that they have trouble navigating the employee portal. Typically these have been employees that arent terribly tech savvy, so if you have similar issues there could be a learning curve but eventually most can learn to use the system without too much trouble.

December 2019

Jennifer from Home Bay

Company Size: 51-200 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

December 2019

Your One Stop Shop for Payroll and Everything else related to HR

Overall, I'm very happy with choosing to use WebPay from Paylocity as our main payroll tool.

Pros

We were able to completely customize our Paylocity instance for our business needs - which are unique and varied. You get partnered with a team member at Paylocity that helps you build out the tool and trains you on how to use it. Plus, all of this was available at a price point that was comparable to payroll software that does a lot less.

Cons

It is somewhat difficult to use for both admins and users. It doesn't have a simple/easy to understand interface.

December 2014

Cherina from Eleven

Industry: Marketing and Advertising

Time Used: Free Trial


Ease-of-use

3.5

Customer support

2.5

Functionality

4.0

December 2014

Paylocity - Web Pay

Pros

Paylocity Web Pay is so easy. I love the fact I have access to this portal from anywhere. This option allows me to transmit payroll, run reports, update records from home, vacation, etc. Adding/deleting new earnings/deduction codes can be done by me. I do not need to get the approval from Paylocity to update my account settings. Employees can easily find their way around the portal, if used frequently. It's a slow learning process but eventually they embrace it. Managers have access to their team's information so instead of me providing the info they need, they will log into the portal and look for the info. Report writing is very simple. I am able to customize my own reports. I still export into Excel and format it, but overall, pulling the info I need is easy enough to do. There is a phone app for Paylocity, which is employee friendly! This is a great option if you're not in front of a computer to update personal info and submit time off requests. Reports live on the cloud, so no hard copies are provided when payroll is transmitted.

Cons

One thing I like least about this product is managing time off. We use a different system to track time and unfortunately the two systems do not talk to one another. We Pay does allow for me to keep into account the employee's time off to reflect their pay. Unfortunately, because of our industry, the time off submitted is always not so accurate so the system is set up to only track time off requests. I manually have to enter taken time - info based from extracting data from other system being used. I don't know if this system offers mass updates. I don't know if I can change a deduction amount across the board. For example, I had to increase each employee's medical premium by going into their records. It would have been nice if I had the ability to mass update all the employee's premiums based on specs. I would love it if I can edit a canned report. This option is not available.

February 2020

Kendall from FMI

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

February 2020

Paylocity

Overall Paylocity is great, I love the onboarding, for the most part, is good with PTO feature works well and it is an easy system to keep track of the staff.

Pros

I love the onboarding process, that the candidates get sent the onboarding paperwork before they start, that it is easy for me to set them up and for them to do the paperwork.

Cons

I do not understand that you have to put in so much detail about the pay. The salary, hourly, weekly, I feel that you should put in the salary and that it should then do the math for you. Also, for the PTO tracking, I feel that it should show you what you have left to use after you book the day off so that people do not feel they have more time available to take off than they really do.