About Youmanage


Youmanage is a cloud-based human resource (HR) solution that caters to various industries such as IT, food and beverage, legal and pharmaceuticals. It provides a centralized database that helps HR managers to record employee data, create reports and analyze information.

Youmanage provides an absence management module that helps users to consolidate organization’s absence data including sick leave, annual leave, pending leave requests and holidays. The solution offers an absence planner that allows managers and their team members to schedule time off. It also allows managers to view summarized absence records for individual and teams.

Users can also create their own dashboards and generate custom reports that can be shared with managers and teams. Youmanage also features an employee self-service portal that helps users manage reviews, access team contacts and edit personal information.

Services are offered on a monthly subscription basis which includes support via phone, email and live chat.



Read More

Supported Operating System(s):

Web browser (OS agnostic)

25 Reviews of Youmanage

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(13)

4 stars

(10)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 25 reviews

Do you use this product?Write a review

February 2019

Anna from Bedell Cristin

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

February 2019

Youmanage review

Our overall experience has been mainly positive. There have been a few issues and we have been frustrated occasionally with some of the programing structures. Our employees are able to book holiday and amend their personal details, which is the basics of what we needed. We still have to hire a consultant to manage our employee queries with Youmanage which is not ideal.

Pros

The reporting function is great - it is so easy to tailor and you can gain some really valuable insights.
The landing page is OK, it has helpful boxes in order to quickly view data. The email notification templates are easy to amend.
It's really customisable and the user can tailor the system easily, without having to go to the developers. This is great with you have different jurisdictional requirements for logging data.

Cons

The structure of the absence approver hierarchy is complicated. It is based on managers, not on departments which is difficult when there are different managers in the same department and they all need to view each others absence planners.

Response from Youmanage HR of Youmanage

Replied February 2019

Thank you for leaving a positive review, Anna! We're glad you find the reporting functionality of Youmanage useful. With regard to your additional feedback, we are always striving to improve our product and are happy to take your feedback on board.

March 2019

Duncan from Mid & North East Essex Mind

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Perfect HR platform solution for us

From our first conversation with Youmanage staff we have been welcomed and supported all the way in. We are after nearly a year still working on adopting all of the available functionality, but we are fully supported throughout our journey. The online help library and support tools are excellent and we get very quick solutions to any issues we raise.

Pros

To be honest the key thing for us as a charity was the price, which is extremely competitive. As we got further into it we also found the functionality was equal to many more expensive platforms. Our HR staff who have used other platforms are impressed by the number of boxes it ticks for streamlining our previously paper and MS office based processes. It save us hours a year just in holiday calculations and the self service element is a boon.

Cons

I'd like to see more options to format some of the forms etc. to reflect our existing documents as there is a cultural change issue in getting managers used to using different formats which don't always seem at first sight to reflect the elements we have developed in house over time.

Response from Youmanage HR of Youmanage

Replied March 2019

Thank you very much for your detailed and positive review, Duncan! It's great to hear that you find our pricing competitive and the functionality of Youmanage to be comprehensive. We're especially glad that the holiday calculation features saves you valuable time. In addition, we've listened to your other feedback and have fed this directly to our development team.

February 2019

Sarah from Evaluate Ltd

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

A good all-rounder

The system has come a long way in the last year, updates to the dashboard and back end have been much more regular and progressive. The support team are great too and I have a good rapport with them. I never feel like I'm asking a silly question, they answer them all with honesty and clarity.

Pros

Good value for money. I like that the software is regularly updated. It's quite flexible to set up the way you want it via the admin settings without having to reach out to the support team.

Cons

Can sometimes be a little tricky to manipulate custom reports. There can sometimes be mismatches or duplications due to tasks carried out by admin vs manager, for example the system does not notify you if you put in an absence record that the employee may already have pending.

Response from Youmanage HR of Youmanage

Replied March 2019

Thank you for your great review, Sarah! We're glad you enjoy the flexibility of Youmanage, as it's something we're really proud of ¿ we believe that the product should adapt to the needs of each customer. We've also taken your additional feedback on board regarding the custom reports, and have fed this back to the development team.

February 2019

Kim from Rentguard Limited

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Not sure how I managed without it!

Overall very happy with the system, generally very reliable, responsive & cost effective, definitely makes my life much easier so thank you Youmanage

Pros

Central database for employee information across the group allowing records to be maintained/updated & shared where appropriate with ease. Love the planner as able to track staff holidays & absences effectively, negating the need for unnecessary administration
User friendly system & Customer Services are very quick to respond to any queries

Cons

Would like to be able to overwrite "other" type absences with holiday records (as with sickness)
Would like timings on absence/sickness records rather than just am/pm options
System for adding multiple training records is not effective

Response from Youmanage HR of Youmanage

Replied March 2019

Thank you very much for your positive review, Kim! We're especially happy to hear that you find the Planner feature useful. We're glad you're happy. In addition, we've taken your other feedback on board and have fed this back to the development team.

February 2019

John from D&AD Ltd

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2019

Youmanage HR from a non HR perspective in an Admin role

Overall its positive, exporting to excel helps, document management is good

Pros

The dash board is useful to see at a glance who is in and out of the office and other key metrics.
Also automated emails of who is in and out of the office to key stakeholders is helpful

Cons

Holiday allocations can be tricky especially when dealing with staff on temporary/foxed term contracts

Response from Youmanage HR of Youmanage

Replied February 2019

Thank you for your positive feedback, John! It's great to hear that the detailed metrics that Youmanage can produce is helpful to you. Regarding your feedback about holiday allocations, Youmanage should be set up so that any employees' holiday entitlement values are calculated automatically. This includes pro-rating for part time employees, as well as for new starts and leavers. You can also choose ways in which to apply pro-rating of bank holidays. If you have to do anything manually to calculate entitlement, please contact our Support Team as this shouldn't be the case ¿ they're always happy to help!

February 2019

Simon from BenRiach Distillery Company Ltd

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Youmanage - the user friendly

Pros

The system is incredibly intuitive and user friendly - it offers a comprehensive HR management solution for both managers and the team members. The system can be tailored to deal with all different shift patterns, and a big plus for us is that the Bradford System is integrated for sickness absence management.
As the software is developed by a small team the ability to speak to them for support and suggest improvements is just perfect.

Cons

I would honestly say there is nothing abut Youmanage that I don't like or find frustrating.

Response from Youmanage HR of Youmanage

Replied March 2019

Thank you very much for your positive review, Simon! It's great to hear that you're enjoying the intuitiveness of Youmanage, as well as the flexibility the software provides. We're also happy that you find our Support Team helpful! If you ever have any feature suggestions, be sure to let us know. We're always here to help.

February 2019

Jayne from Peeps HR Ltd

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Peeps HR on Youmanage

Since working with You Manage I have been impressed by their professionalism, their commitment to the safety and security of data, their innovation and have always found them to be accessible, approachable and friendly whenever I have needed something complex explaining, which is often! t

Pros

The granular depth to which it is possible to configure the software, means only those who have the lawful basis to process data can process data, ensuring compliance in line with General Data Protection Regulations.

The ability to configure data deletion dates for individual pieces of data not entire employee records, means not having to delete data out manually in order to comply with General Data Protection Regulations.

Cons

The systems capability is enabled by its complexity, sometimes it can be a little too complex for those of us who are less tech savvy, however this has never proved to be a problem, because the team have always been quick to assist.

Response from Youmanage HR of Youmanage

Replied March 2019

Thank you for your fantastic review, Jayne! It really means a lot to us to know how the powerful, granular featureset of Youmanage allows our clients to be compliant with the GDPR. We also love to hear that you find us friendly, approachable, and innovative! In addition, we've taken your other feedback on board and have fed this back to our development team.

March 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Great product for small businesses and excellent value for money

It's been an extremely positive experience. The team are fantastic if I need any help they are a phone call or email away and always respond quickly. They review and update the system features when needed and send out helpful guides to explain the changes. I would recommend to other small businesses!

Pros

I can keep all holiday, sickness, timesheets and appraisal/objective information in one place. I like that I can send out important communications through the system and get read receipts, saves on paper and securely storing pieces of paper. You can customise, absence reasons, recruitment and dismissal checklists (and more) to suit your business needs.

Cons

Was a little complicated initially to set up my team and the information I wanted to store. However, I must say that I opted to set it up myself and with a quick couple of phone calls to the team I was set up and ready to go.

February 2019

Graham from Universal Projects

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2019

Great Product

We have recommended YouManage to HR specialists and our business contacts as a good tool to have. The support has been great and the system has eased many of our internal functions. Our employees love it.

Pros

YouManage has been amazing for our organisation and the ease it has made on our administration has been perfect.

Cons

The system itself is a bit technical for some of our staff. It's not user friendly to some of them to make changes to the back-office within the system.