What is Zoho Recruit?

Zoho Recruit is a web-based recruiting solution for small to mid-sized businesses. The software's comprehensive applicant tracking system (ATS) includes resume parsing, automated job board posting, customized company careers pages, resume storage, and interview scheduling. Zoho's offerings include multiple specialized applications created to help users collaborate with their peers to increase productivity.

Zoho Recruit enhances the visibility of company job openings by creating a customized career webpage of the company and extend the reach by using popular job boards, social media sites, and direct sourcing. The career page developed by the software lists every job opening with complete descriptions and accepts applications for multiple job op...


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31 Reviews of Zoho Recruit

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October 2019

User Profile Picture

Jaideep from Glide Invest

Verified Reviewer

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Best Resume Tracking Tool for anyone serious about being professional in their Recruitment process

Zoho Recruit is well suited in situations where one has multiple sources of candidates applying for different jobs, as it allows you to keep track of progress across each source. It is also well suited for companies that are constantly hiring and need an efficient system that tracks candidates. Zoho is probably not well suited for someone looking for an absolutely free resource for their ATS, or anyone looking to hire less than 10 people over the next 1-2 years. Tranditional tools can serve the purpose better in those cases.

Pros

Zoho Recruit provides automated workflows that be defined to trigger emails for changes in the pipeline stage of a candidate. It provides the ability to create email templates that can be triggered from the candidates profile without having to retype them. It enables resume parsing from doc, docx and pdf files which automates the data entry of candidates. It allows for the creation of a simple career website with the open job positions auto populating from the application onto the site. It allows for the creation of vendor portals enabling you to better manage the flow of resumes from recruiting vendors.

Cons

Zoho Recruit should allow for customization of pipelines based on department/role to be hired. It should allow for customization of the vendor portal allowing the vendor to type in key data points about candidate profiles that are typically not found on the resume, such as notice period, current salary and expected salary. It could simplify the blueprinting process built into the tool which allows for smooth flow of candidates through the system.

Reasons for Choosing Zoho Recruit

Zoho Recruit is far superior to all the other tools I evaluated. It alows for a ton of customization across the application. Templates and automated workflows allow for streamlining processes. It has integrations with several Zoho products and external tools, including Zapier. It provides a set of APIs to use with it. It allows for to-do lists with reminders. It allows for storage of all documents shared by candidates, including assignments. It allows you to create customized offer letters for candidates and keep track of them through the application. None of these capabilites are available in the other tools that I experimented with.

September 2020

James from Veteran Executive Recruiting

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Full ATS At A Great Price

Pros

The thing I like best about Zoho Recruit is the price - it has a lot more features, data, and analytics for a price that a startup can afford!

Cons

The only dislike I have about Zoho Recruit is the amount of effort that needs to be put in up front to set up the account properly. Yet, they do provide the experts and assistance should you need it!

Reasons for Choosing Zoho Recruit

Analytics - help you realize where you can save money and improve efficiency. Candidate insight- recognizing candidates' potential for job postings. And, automation that helps you keep in touch with your candidates, your clients, and vendors.

Reasons for Switching to Zoho Recruit

A lack of analytics

May 2019

Brad from ONCALL Medical Esthetics

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

1.0

May 2019

Be Careful selecting this software to build your business

Pros

Front line customer support is excellent and they go above and beyond

Cons

HORRIBLE Quality control. They keep releasing product that simply does not work!! Error codes at the very first step. And then they want you to get online with them and show them how their stuff is broken. I did this for 2 years and I am finally fed up with providing QC services to them when they CLEARLY do not have a functioning QC or testing regime. I am now 2+ years into the build out of our business and having to consider changing the core software that runs our business at immense costs in terms of time, training, business relationships etc. Not sure what I will do, maybe just screwed and have to put up with it for another 2 years. To be crystal clear, their front line support people are excellent - above and beyond and truly great to work with so it pains me to have to write this review. But fair warning their QC is BAD and you will spend a lot of time showing them how their product does not work.. Value for Dollar is good but if you expect this software to grow with you forget i. and pay a little more for something else.

January 2021

Gabriella from GABResources

Verified Reviewer

Company Size: 2-10 employees

Industry: Mining & Metals

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

January 2021

International reach

I have used Zoho for over three years and my experience with Zoho Recruit has been ok. I would consider upgrading to a paid plan if we were to recruit for several posts at a time and need additional functionality.

Pros

I found Zoho Recruit helpful when we were looking for someone to work with abroad. What motivated me to use it was that it allowed a job posing in a different country. This way we could directly reach candidates in a specific area. Other traditional sites did not allow us to post an international post for free. I ended up only using the free plan which allows one job post. This was particularly suited to us because we were only recruiting for one post abroad. Even though the free plan allows a job post it has very limited features, but if you just need to put up a post and use it with another program or website like we did it's good. The paid plan is also affordable.

Cons

I like Zoho Recruit but I found its user interface to be unintuitive. I was able to put up a job application and get started but to be able to get a hang of things was challenging. It's not immediately clear where what goes where.

September 2020

Saurabh from Exemplarii HR Consulting LLP

Company Size: 2-10 employees

Industry: Human Resources

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Don't think - Just buy the product. It's the God of ATS + CRM applications.

Pros

1.) The sync across all the Zoho apps. 2.) The mobile application, it makes a recruiter's life so so easy. 3.) The UI< tons of exhaustive features. It can be customized across all the requirements.

Cons

The only thing missing is the kanban view option in the jobs hiring pipeline stage.

Reasons for Choosing Zoho Recruit

Ease of use and sync across Zoho suites.

Reasons for Switching to Zoho Recruit

Pricing flexibility and jobs hiring stage pipeline field visibility.

June 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2020

Thoroughly enjoying it!

Overall I am happy with the SAAS application.

Pros

Zoho is easy to set up and customize, definitely easy to use and very pleased with what it does.

Cons

Customer Service has to be more proactive. Not happy but the product makes up!

Reasons for Choosing Zoho Recruit

Price is great and high customization. User friendly and neat layout

Reasons for Switching to Zoho Recruit

It was very expensive and had limited functionality!

June 2020

Sara from Raseel Gift

Company Size: 2-10 employees

Industry: Retail

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

June 2020

good system even for small businesses, less scattered emails and easier cooperation in hiring.

100es of resumes in email, different positions all in the same inbox! Going through candidates for each specific job is awesome.

Pros

easy to go through candidates, very user friendly, less scattered emails and easier cooperation in hiring.

Cons

I had to translate to arabic on some tabs only, I wasn't able to modify all the pages though. I needed to connect to my g suit email so all previous emails will be included in the candidates pool but couldn't

Reasons for Choosing Zoho Recruit

We already use Zoho People for internal HR operations, so using another application in the Zoho family applications sounds ideal. Also, the system is great, I only had to set up in one and half a day to finalize and publish the career link publicly.

April 2020

Jacob from Optus Healthcare Limited

Company Size: 2-10 employees

Industry: Staffing and Recruiting

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2020

Zoho recruit is great tool to have for every recruiter

During our recruitment process, we need a lot of documents from the candidates and Zoho recruit is able to receive these documents form candidates and update their file as well

Pros

Zoho recruit is very slick and is very intuitive. There are lots of training videos available on the Zoho sites and also on Youtube. It has good integrations with existing google systems. The resume parsing feature is good. The integrations of directly importing the resume form the email is also fab.

Cons

I am still using the trial version and found that there was no integration with dropbox. I may be wrong and might know more when I explore a bit more.

Reasons for Choosing Zoho Recruit

Zoho is user friendly, and cheaper than these products

August 2020

Svyat from Mindojo

Company Size: 11-50 employees

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

August 2020

Powerful and customizable ATS

Pros

Zoho Recruit offers all sorts of features to set-up an efficient recruitment process. Easy integration with your website, everything is customizable: application forms, workflows, feedback forms, etc.

Cons

Customer support response time could be better and more comprehensive.

Reasons for Choosing Zoho Recruit

Migration of data from the previous ATS, fair pricing, all the features we need.

November 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

November 2019

A flexible ATS

Pros

APIs and adaptability is good. It is possible to adjust workflows.

Cons

Takes some getting known to since there is a lot of functionality

Reasons for Choosing Zoho Recruit

Since the UX and adaptable workflows was better

May 2020

Damilola from Pass Powderkeg-Municipality of Crowsnest Pass

Company Size: 51-200 employees

Industry: Government Administration

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Excellent Recruiting Software

It has helped to automate our recruitment process and we are able to use and customize it to our needs. The email, job openings and offer letter templates helps to create emails, job openings and offer letters quickly and get the process moving. Customer Service is also great, as they always respond quickly to emails and provide timely solutions, including scheduling a demo session.

Pros

Zoho Recruit meets our recruiting needs in a very unique way. We were able to customize the features the way we want it and it automates processes for the organization. We are also able to collaborate within the system, and it is easy to pre-screen candidates at the beginning of the recruitment process by using the customization features for the webforms and the assessment. It also has a lot of add-ons that can be used for some processes like e-signing of offer letters, background checks, and more.

Cons

Users can feel a bit uncomfortable when starting out with this software, especially new ATS users, however, after a while it gets really easy and straightforward. They also sent videos that really helped understand it.

Reasons for Choosing Zoho Recruit

It is cost effective and meets our needs the same way some of the more expensive ones does. It also has a large website and application integration capacity. It has a mobile application and a candidate portal where candidate can track their progress.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

“Helps us to free ourselves for better utility”

ZOHO ATS would become an ideal solution for small to medium scale HR projects considering many innovative features offered at a competitive price and the free trial period is an ideal opportunity for the prospective purchaser to make an informed decision.

Pros

The need for an ATS felt due to difficulties we underwent with many human errors in a high paced environment and decided to choose ZOHO after brief research. While we started to use ZOHO it became the best worker for doing what we expected and more. The available features in ZOHO keep our system running efficiently and the customization features help us achieve specific needs and maintain greater control. The Advanced Recruit Analytics shows us where we are in simple graphics which helps us realize the overall corporate objectives at a glance. As of now, we haven’t had any major issues with ZOHO. As with the cost, ‘it’s comparatively economical’.

Cons

We haven’t had any major issues so far, therefore, cannot shoot blunt arrows. Even if there are any issues, ZOHO would be more than happy to integrate them into the system with the help of the users, which will make their system the best.

May 2020

Sarah from Whitehouse FInancial

Company Size: 2-10 employees

Industry: Financial Services

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

What a Fantastic System

I have loved the experience so far with Zoho although I am still learning the ropes - everything seems to be there and full support is at hand to answer any questions you have rather than having to wait on hold every time you call.

Pros

I like the way everything is organised and its a proper system that everyone can access whether it be through Zoho themselves or even if you embed it in your website.

Cons

The only dislike I have is the fact when you add your email to the Zoho email it doesn't synchronise all of your existing folder so you either use just Zoho as your main email or keep updating two separate apps.

Reasons for Choosing Zoho Recruit

Zoho seemed to be a lot more specialised toward recruitment which is exactly what I need

March 2019

Zorigt from Education Management

Company Size: 2-10 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Makes life easier

Saves your time and make life easier. No more excel sheet, google sheet. It helps us compare and recruit right candidates.

Pros

It is easy to use, they made tracking and processing applications very easy!

Cons

The font of the app/website is little ugly. All other things are good.

March 2019

User Profile Picture

Yamini from Tech Mahindra

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2019

Hiring - All at one place

Pros

We can have easy access of all the candidates who are available for hiring. It is easy to create websites and post jobs for vacancies. Zoho can be accessed from anywhere and all the information of the candidate can be retrieved.

Cons

Support is a bit slow. Does not respond quickly to my queries. Whenever I write an email asking my query or concern, the reply is late. Apart from this there is nothing to be disliked about this software.

March 2019

User Profile Picture

Regina from Technical Talent Advisors

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Perfect for what I need

Zoho is perfect for my new business keeping track of clients and many candidates that I keep track of.

Pros

It is perfect for what I need starting my own recruiting company.

Cons

So far, I have not had any issues with Zoho and have enjoyed utilizing it.

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2019

Terrific For Our Small Company

Pros

For our permanent placement recruiting company, Zoho provides an excellent way for us to organize our information in an intuitive and effective manner.

Cons

I wish Zoho had not gotten rid of the ability to automatically add LinkedIn information. Now a separate field needs to be created.

May 2019

Milton from West Virginia Insurance Group

Company Size: 11-50 employees

Industry: Insurance

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Trial Period

Our current ATS is not meeting our needs in terms of automated job processing, so we signed up for a ZOHO free trial based on recommendations.

Pros

The automated workflows, customer support, and simple UI.

Cons

Limited scheduling through outlook and limited activity (phone interview, interview, hires)

September 2016

Paul from Victorian Finance LLC

Company Size: 51-200 employees

Industry: Banking

Time Used: Less than 6 months


Ease-of-use

5.0

Functionality

4.0

September 2016

Great value and functionality!

I've used ZohoRecruit for over 2 years and brought it to my employer over a year ago. Functionality is excellent and I couldn't ask for more in terms the value.

Pros

Value and functionality.

Cons

Customer service--sometimes the technical support people don't understand your questions. You need to phrase your questions carefully and concisely. Sometimes the engineers don't understand what you're trying to do and it can be frustrating. I think they need a CSR in between the customers and their engineering team.

March 2019

Lee from Platform ERP Ltd

Company Size: 1 employee

Industry: Staffing and Recruiting

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

ZoHo Recruit great product

Very Good

Pros

Very easy to navigate and set up for a none IT professional.

Cons

Need better functionality to be able to put in temporary work and calculate length of contract in terms of revenue forecasts