About PortalGuard

PortalGuard is an on-premise identity management solution that provides an integrated authentication package to help businesses address password failures, security breaches, compliance and risk issues, VPN and administration challenges. Key modules include single-sign on (SSO), self-service password recovery, multifactor authentication and cyber security.

PortalGuard’s single-sign on module enables users to log into a single portal and access multiple connected applications. This eliminates separate login prompts and authenticates connections between service providers and the identity provider. The solution also provides separate authentication proxies for applications that are not SAMl-enabled or are web-based.

A self-service password reset opt...


Read More

Supported Operating System(s):

Windows 7, Web browser (OS agnostic), Windows 8, Windows 10

20 Reviews of PortalGuard

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(15)

15

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

July 2017

Bert from Unity College

Verified Reviewer

Company Size: 51-200 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Software is customized to our environment with personalized support, at a reasonable cost.

We benefit from single sign-on to a variety of systems as well as self-service password reset, a functional help desk tool and multi-factor authentication, all in a customizable package that can be hosted locally and in the cloud. It is ultra flexible in meeting our needs.

Pros

The support is absolutely outstanding. The software works as designed, and is rock solid. It has one job to do, and it does it very well. It does not break - but if it does happen to have an issue, I know I will have support for a very critical element of my infrastructure. The configuration of the product to link it with other systems was challenging and very technical. However, this was where PortalGuard excelled. It was a simple matter to configure PortalGuard in each case. The difficulty was with working through the configuration of the variety of applications we were connecting to it. In every case, the PistolStar / PortalGuard implementation team expertly guided us in the process through our wide variety of systems configurations. In every case, PortalGuard was able to link with our applications. It was obvious that they know how all of these puzzle pieces fit together. We also used the PistolStar professional services for a few customizations to the admin interface. The process was well managed and the results were exactly what we had hoped for, and were produced in a timely manner. The recent integration of extended portal features like announcements to PortalGuard is a welcome addition. I hope to see more of this kind of work in future versions. The icing on the cake... all of it was reasonably priced and didn't break my budget.

Cons

The ability to make PortalGuard do whatever you want is both a blessing and a curse. The user interface could use some work - but you can make those changes yourself - and many institutions have easily done so. In my opinion, I'd like to see this be easier to navigate and more "packaged". For example - the ability to apply simple skins / customizations to the layout via GUI would be a welcome addition. The PG sales team could do a bit better job of marketing the product and services that stand behind it. They've since improved their site, but you should know that you are not just buying a product (PortalGuard), you are partnering with a company that can deliver single sign-on authentication *expertise* for your organization.

November 2019

Kevin from SOLABS

Verified Reviewer

Company Size: 11-50 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Great Product , great company

Has an Engineering manager it’s the kind of software you could deploy in your solution or infrastructure and forget it exists, for all the right reasons: doesn't require much maintenance, never goes down and no bugs in all the features we use... it just works! We even embedded it in our software for our cloud offering. Deploy and forget! Support team is great, and the company does listen to your feedback and change requests. Don’t know which other password manager software you are currently looking at but forget about it and pick this one!

Pros

The ease of use, the flexibility and the stability of the product.

Cons

Lacking in the automatic deployment / update department.

November 2014

Ed from Texas Teachers

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

November 2014

Great product, great support

We purchased PortalGuard as a solution for our ever-increasing password reset issues. As our company continued to grow and added more distributed employees, we were spending more and more time managing passwords, resetting them, and unlocking accounts. PortalGuard solved all of those problems for us in one easy to use platform. We were very pleased with the initial setup. Not only did the PG team help us plan out our use cases and installation, they helped us configure the server, test it, roll out the service, and they helped us with best practices for the future. The software itself has been great. Very easy to use, even for our least tech-savvy employees. When we set it up with our Windows Login screen, it created the familiar "Forgot your password?" link that is common to many websites, so it was very intuitive to use right out of the box. Integrating PG with OWA2010 was a little more challenging as it involved AD Federation Services, but once we got the federation server up and running, the rest was a piece of cake. I highly recommend this product for businesses and organizations that are looking to save time and increase productivity by allowing users to manage their own passwords and accounts.

January 2018

Phillip from Hershey Entertainment and Resorts

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

PortalGuard is a very flexible authentication tool that we can use to fit almost any use case

Pros

Very flexible. We have had several use cases arise where we want to provide a better authentication method and we've been able to create a method of doing so using PortalGuard. It also has the numerous features besides SSO including password self service and 2 Factor Authentication.

Cons

Not a huge concern, but still a smaller unknown company. When we work with other vendors to implement SAML most of them have never heard of PortalGuard and they don't have easy built in configurations to use with PortalGuard. As long as you understand the SAML methods you can usually work on a custom config to accomplish the goal

January 2018

Bernie from Cumberland County College

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Ease to Manage

Pros

The technical support team are fantastic. They help you step-by-step when setting it up and after implementation. The best features is that it gives end-users multiple ways to self-service. I would recommend this product.

Cons

Most institutions likely prefer to embed the login page of Portal Guard within their website. There is a great need to copy code to easily embed to any web page. More flexibilty or options is vital.