Applied Epic vs Jenesis Agency Management

One of the cons is the cost of the software. It is a big pill to swallow, but if you use the features, it is well worth it in the end.

Sometimes the fields and screens can be confusing especially when you are still learning the software. It helps when the administrator can remove unnecessary steps/screens you don't need to use.

The Chat function is great, but it errors out on me multiple times in a week.

Larger commercial accounts are a little cumbersome in the system. The certificate management is much better than 8 years ago and continues to improve but still needs a little tweaking.