Awesome company

Love it!

Pros

I love how user friendly it is, even my staff has no issues with using it, which is HUGE!

Cons

Absolutely nothing. We love everything about this system.

Not as easy as it looks

I am using the software to provide online enrollment for clients. I had lots of questions during the process of loading client information. The Uzio team was very responsive and helped me complete the project.

Pros

Once the information is loaded in the system, the employee experience is great.

Cons

It is not as intuitive as I expected. I am unable to customize menus. I needed lots of help setting up a client. Now that I have gone through the entire system it will get easier.

Amazing portal

Overall it has been wonderful

Pros

We were using highly paid software but when we saw the free trial of UZIO, we were amazed. All the required features were available at affordable pricing. Even the customer service is amazing. We just love it

Cons

Nothing till date. It has almost all the features a small business would require

DID NOT MAKE FULL DISCLOSURE AT TIME OF PRESENTATION

FINALLY, UZIO CONFIRMED THAT THEY COULDN'T PROVIDE THE BENEFIT COSTS AND EXPLANATION OF THE LTD, BASIC AND VOLUNTARY LIFE. THEY THOUGHT THEY COULD HAVE THESE BENEFITS AVAILABLE IN SEPTEMBER WHICH IS WHAT WE TOLD THE CLIENT BUT NOW THEY HAVE CONFIRMED THAT IT WONT BE AVAILABLE THEN EITHER. AS I WORKED WITH UZIO AND THE STAFF OF THE GENERAL AGENCY, I CAN SAY I HAVE NEVER BEEN SO DISAPPOINTED IN UZIO'S LACK OF CUSTOMER SERVICE. THEY MADE YOU FELL LIKE THEY ARE THE CUSTOMER NOT US. I'VE BEEN AN INSURANCE BROKER FOR OVER 53 YEARS AND THIS IS WITHOUT A DOUBT ONE OF THE WORSE VENDORS I'VE EVER WORKED WITH. I'VE TOLD THE GENERAL AGENT THAT I WILL NOT USE THEM WITH ANY MORE OF MY CLIENTS.

Pros

WHAT THE SOFTWARE WAS PROGRAMMED TO DO WAS OK BUT THE PRESENTATION TO THE CLIENT WAS THAT UZIO COULD COMMUNICATES ALL OF THE EMPLOYERS BENEFITS TO THERE EMPLOYEES. UZIO SHOULD OF FIRST REVIEWED ALL OF THE BENEFITS THE EMPLOYERS WAS OFFERING TO THERE EMPLOYEES BEFORE THE PRESENTATION. IT WOULD OF SAVED A LOT OF EMBARRASSMENT.

Cons

THE SOFTWARE IS WELL SHORT OF BEING ABLE TO COMMUNICATE EMPLOYER BENEFITS TO EMPLOYEES. THIS EMPLOYER OFFERED SEVERAL MEDICAL PLAN OPTIONS, DENTAL, VISION, LTD , BASIC LIFE ALL 100% EMPLOYER PAID PLUS EMPLOYEE AND SPOUSAL VOLUNTARY LIFE. THE SOFTWARE WAS NOT CAPABLE OF SHOWING THE LTD, BASIC AND VOLUNTARY LIFE. I ALSO FOUND THAT THE STAFF WAS NOT FAMILIAR WITH READING AND UNDERSTANDING INSURANCE CONTRACTS. TO MUCH TIME WAS WASTED IN CORRECTING AND EXPLAINING THERE INPUT.

Great Solution for SMBs

Uzio is the perfect solution for our smaller clients who are transitioning away from paper-based enrollments. The basic platform is clean and straightforward, and clients can take advantage of the premium modules as they become more comfortable with online benefit administration.

Pros

Uzio is intuitive and extremely easy to build for our clients. I really appreciate the level of control we have in maintaining the client portals; we can make changes and fix errors instantly instead of waiting days (or longer) for a service team to do it for us. If their are issues we can't resolve on our own, our the Uzio team is extremely responsive and investigates things quickly. They are also very proactive about supporting our needs as brokers and asking for our perspective and input regarding future product enhancements.

Cons

We had difficulty with the payroll integration back when they partnered with Execupay (we have not tested the integration they've since developed in-house).

User Friendly Software

We have had an amazing relationship with Uzio and their support team from the day we started working with them. Any time there is a question, support is extremely helpful in getting it resolved in a timely manner.

Pros

The portal is very user friendly and easy to maneuver. I like the ability to be able to act on behalf of our employees .

Cons

I would not say I dislike anything about the product, as the support team is always eager to make the system work to the best of their ability to meet our clients' needs.

Great Product

Overall the product is great. It's easy to navigate and very user friendly. Support has been very responsive when I have needed assistance. It has majorly assisted in streamlining our processes.

Pros

The fact that all on-boarding is online with this product virtually eliminating the need for paper file containing employee sensitive documents.

Cons

I wish it had the capability to do Employee Performance Reviews.

Uzio Review

We are giving this to our clients for their use as well as ours. Our clients love that they can manage their benefits and their day to day business operations on the Uzio system.

Pros

the product is easy to use and is making us different from our competition

Cons

Can't think of anything that I don't like

Ease of Use

Positive

Pros

User friendly for clients. User friendly for staff.

Cons

Lacks robust decision support. File feeds are lacking.

UZIO Review

I think that it is a great product. Saves me quite a bit of time as a part-time HR person.

Pros

This software is provided to our company via our 3rd party financial company. I can enter employee information only once, rather than numerous times in our health care/other insurance provider's software.

Cons

Although I expect our 3rd party financial company to take the data that I entered in UZIO and forward it to the proper healthcare/insurance providers, some times errors are made by them.

Uzio Feedback

Overall we have had a positive experience with our transition to Uzion. I will admit it was frustrating at first due to the transition being done right before open enrollment, which caused delays and benefit elections to be entered incorrectly, resulting in multiple corrections after the fact.

Pros

As the Administrator, I am able to log in and act on behalf of the employee. This allows me to assist those employees who may not have access as needed and/or technical skills to navigate the process. I also like the reporting functions, to be able to run reports for employee benefits; to ensure benefit elections match provider billing statements.

Cons

The availability for the administrator to have access to the benefit coverage documents that can only be seen under the employee tab and their individual elected benefits.

Uzio

Awesome

Pros

The ease of seeing all the employees and their benefits with payroll deductions as I need them in a weekly process.

Cons

Need some help with reports. I need less information than I get. I only want new changes.

Wonderful enrollment software

Pros

The features, ease of use, customer service, and pricing were the reasons I chose this software over some of the more established companies in this field.

Cons

As a newer company, there were/are some growing pains, but home office support has been exceptional through this.

Uzio, the future of benefits technology

Pros

It is a very easy to use platform, with great support from the Uzio team. It has streamlined our entire operations. The support team and how accessible they are is the best.

Cons

The lack of Spanish and other languages on the platform. Also, limited integrations with other carriers. This requires us to do a lot of work on the back end for our clients.

UZIO Review

UZIO has been great for our smaller groups without a benefits or payroll platform. They way we are established with UZIO, it is a starter system.

Pros

Ease of use on the end user side is great. Auto communication for benefits enrollment is awesome.

Cons

No file feeds with the exception of Discovery Benefits. There is no ADHOC reporting. Proposal set-up can be tedious. Benefit set-up for Disability plans is limited.

Althans review

Pros

It's very easy for our clients to use and it makes the HR department's jobs much easier. We will be more likely to retain groups due to using this software.

Cons

It doesn't offer all of the coverage options and the flexibility that we need for the needs of our groups.

Great tool

Very good, great tools and easy to use.

Pros

Software is very easy to use even with no training.

Cons

I cannot think of anything in that regards as I am very satisfied with the software.

Uzio

Very happy with the software and using UZIO on a daily basis

Pros

Has all the pertinent information that we use at the corporate HR level.

Cons

there is nothing i dislike about this software

Great Product for HR Benefits Administration

I was very pleased and will recommend it to all of my clients as an great onboarding and ongoing HR tool.

Pros

It is very user friendly and easy on the eyes.

Cons

Too many features that a small company would not need.

Recommend 100%

Uzio is a great software

Pros

UZiO is an easy to use software that walks us through the benefits enrollment process every year. It is very simple to use website.

Cons

Our company does not use UZIO for any other features.

Uzio is a great tool

Pros

I like that the tool is very easy to use for benefits on boarding. Many of my co-workers have told me how much they love the open enrollment process.

Cons

It took some time to figure out how to change/update someone's information. I had to reach out to my Uzio contact. The pencil at the top of the page wasn't obvious.

Easy to Use

Pros

This is easy to use to select insurance plans.

Cons

I have no Cons using this. I have never had any issues.

Easy Process

Pros

I liked how easy it was to navigate through the interface. It was a breeze to select the Insurance plan options my organization offers.

Cons

At the very end of the enrollment process, there was a glitch, and I could neither go forward or backward.

User-Friendly Software for both User & Admin

UZIO has been wonderful at guiding me through the process. They worked with our insurance broker and helped us implement it very quickly. Their customer service is super quick to respond to any questions as well.

Pros

I loved that this product was easy to implement with the staff. It provides a clear framework to walk them through their decisions and they found it quick to complete. My favorite feature is that it highlights the major elements of each plan before they make a decision and shows them the cost difference.

Cons

One feature that could be improved is the beneficiary feature at the end. There isn't a way to override this but yet it is what stalls people the most. They ask for a lot of information that isn't usually readily available.

Great new product in a crowded space

My job has become more efficient from hiring to onboarding to offering benefits to our team. Enrollment period will be managed professionally and our employees now have a platform to log in and view their benefits, payroll, etc. They took our small business and made us look like a big corporation.

Pros

Integration was extremely easy, their team is amazing and responsive. Great features that encompass the full spectrum. A game changer for a small business looking to simplify and improve benefits to their team.

Cons

Features are still being built out - especially in Payroll. BUT I know when they are complete, it will be the easiest payroll product out there.

Recommendations

It's user-friendly but still need more advanced features when it comes to generating reports and filtering employees

Pros

I recommend more granulated reports that allow for inactive employees to be removed from the report.

Cons

reports and filters are not granulate enough to help with the plan

Review

Pros

This software is really easy to use. The reporting is great and provides a lot of information.

Cons

The file feed issues have been frustrating.

Software

A very good one

Pros

Very useful and clever Very glad to use it

Cons

Nothing all the software is good and simple

Exactly what's needed for the "New Normal"

I'm very glad we started using this platform before the need for working remotely exploded. The most stand-out value of this company has really been the customer service. The UZIO team is dedicated, communicative, and always available to help implement and even transfer groups over to this extremely useful platform.

Pros

· Automation · Reduced Data Entry · Member and HR accessibility · Facilitates Remote Enrollment · Customer Service is fantastic!

Cons

The only issue I've personally encountered is tiny--It's a little bit clunky if you have to use as both a member and an admin. Best practice is simple if you're aware: all members should always use personal emails. Admins should use only work emails for logins.

Open Enrollment for Benefits

Pros

I really like how easy the software was to use.

Cons

The only thing i didn't like was how quickly it would log you out after a short period of no activity on the site.

Keeps my payroll up to date

Helps keep payroll deductions balanced

Pros

like that I can go in anytime to see what deductions are being withheld from my employees, make changes and terminate coverage. Helps keep my payroll deductions balanced.

Cons

My only issue is that it doesn't sync in the other software that I use

Easy!

Pros

Very easy to use and straightforward. Took less than 10 minutes to enroll and select my benefits.

Cons

I have not had any negative experiences with this software

Customer Support

I still have a lot to learn. I would not be able to give an honest opinion until I have mastered to software. Overall so far, it show a real potential in adding an asset to our company.

Pros

Our Thursday meetings have helped a lot on navigating on UZIO.

Cons

How long it has taken to have live groups on the platform.

Great for workplace insurance selections

Pros

It is easy to use and very visually pleasing. I was able to navigate with ease and confidence.

Cons

Nothing really. It met our needs as a company.

Love all the Features in one Place

We are using this for our Benefit Platform for employees to go in and control their own accounts for open enrollment.

Pros

The software offers almost everything in one place!

Cons

I have not used Uzio long enough to really find what I do not like about the product.

Trial

NA -Trial only

Pros

Integrating multiple platforms Included digital services.

Cons

Not familiar enough to review on negative aspects.

User Friendly software

Pros

All the selections are in ease of access, instructions are user friendly, and understandable and to select choices, has a smooth transitions of the selections.

Cons

currently none have not got any errors all are user friendly and clear to understand.

Great Platform - Very Easy to Use

Love it!

Pros

The interface is very easy to use. Support is great when needed. They always work to answer your questions timely.

Cons

Would love for it to integrate with a 401(k) provider

Uzio is perfect

My overall experience with Uzio was easier than I thought it could be. [SENSITIVE CONTENT HIDDEN] help me set it up quickly and start using it right away.

Pros

The software is easy to navigate and simple to set up

Cons

There is nothing special that I like the least.

End User

It wasn't bad. I personally did not have a whole lot of time to utilize it the way it should have been used.

Pros

It was fairly easy to integrate new hires in to the system.

Cons

Did not use it often enough to have a least favorite.

My Uzio review Josh Price

I have all positive experience with UZIO, I have no complaints.

Pros

I like the easy access, it is very easy to use.

Cons

no complaints, I think all of the features are very good.

AMAZING HR SYSTEM!!!

UZIO has awesome customer service, their program is easy to use, and I have no complaints about anything.

Pros

I love how easy the user interface is for UZIO. I like how I can find anything of importance document wise with ease. I love how much easier it is to use this compared to other programs we have used in the past. I have heard from our boss how much better the pricing is as well.

Cons

I don't have any significant problems with UZIO or the software.

Giving feedback

Healthcare policy and management of the policy.

Pros

Updating our employees information & job status is very easy and quick, the entire website is very easy to navigate. Updated are immediate which I appreciate.

Cons

I haven't come up against any issues or problems that would motivate me to make any requested improvements to the site.

Verb review of Uzio

Nothing to complain about. We really haven't had any problems.

Pros

I really like the interface of the platform. It's pleasant to the eye and easy to get around in.

Cons

When entering payroll at the individual level, it would be nice if you didn't have to scroll around to find the different input boxes. I'd like to see everything on one screen.

UZIO 2019

its multi functional which helps but time saving

Pros

Over all ease of access and function. I like that I can see and verify the completion of renewals and policies.

Cons

sometimes I feel that I have to do some digging to get the information I am looking for, such as specific documents.

Use

Pros

It was easy to use. It was easy to learn.

Cons

Users couldn't access from cell phones. Needed better access

Ok software - doesn’t work well with cell phones

Ok I guess

Pros

It works I guess. Don’t use it but maybe once or twice a year.

Cons

Doesn’t flow, not easy to work with on mobile phone

Semi useful product

Pros

Product easy of access allows employees to see enrolled benefits

Cons

Product is not very functional you can not use it for any other reason besides viewing the name of the enrolled benefits

Uzio makes tracking a Breeze

It is an amazing quick reference guide. We are able to edit and control the flow of employees information with ease.

Pros

User friendly, information is readily available and not hard to find.

Cons

That I did not know about this software earlier.

Swope's UZIO Experience

Pros

The use of the software is quite easy to understand. The overall look is attractive, which makes the function of the website useful.

Cons

I would like to see reports assembled with a little more ease and functionality. Simple reports showing new hires, new enrollees. And reports to print for employees. Possibly a form created within UZIO for new hires to check policies to sign up for. Not all of our employees use computers or technology well, so they majority would rather have paper copies.