About Velocity

Velocity is a cloud-based agency management system for property and casualty insurance carriers. It helps users handle the needs of general agents, program administrators, wholesalers, carriers, reinsurers and retailers. The core features include mass solicitation and renewals, claims management, HTML templates, automated workflow scripts and fiduciary accounting.

The carrier bundle is a package that can be added to the agency management system for rating and issuance functionality. It provides automation and processing capabilities for the creation of new policies, renewals and mid-term endorsements. The carrier bundle also includes a claims management module where claims are paid and administered.

Velocity provides macro-coding tools that execute cl...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

15 Reviews of Velocity

Average User Ratings

Overall

4.13 / 5 stars

Ease-of-use

3.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(9)

9

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

January 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Great Company

I look at velocity for business quotes. I always have them quote it and I love I get to work with a company that’s open to different types of business insurance.

Pros

The quickness! When you are looking for a great business quote I always look first at velocity.

Cons

Well, maybe if we could get a business quote approved sooner but I get it’s a process.

October 2016

Dawn from New Day Underwriting Managers LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Functionality

I've been with my company now for close to 3 years so I'm fairly new to Velocity but my experience thus far has been excellent. The pros to the system would include Velocity's ability to maintain a database as well as the accounting functionality which I'm happy with because my previous employer had two different systems for these two functions. I've also been impressed with VRC's timely response and attention when I have questions. I rated the ease of use with 3 stars because I would like to see more hyperlinks from one screen to another allowing for easier workflow. Overall my experience with VRC and Velocity has been excellent but as with most technology there are some learning curves to the process.

Pros

Its ability to grow as our company grows and its ability to maintain our database and our accounting information in one place.

Cons

The flow from one screen to another.

August 2018

Thomas from OrderCounter, Inc

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

August 2018

Waste of Time Had to go back

Pros

The price was good but ultimately this all wound up costing me extra money and a lot of lost time.

Cons

Bad company. I had a couple of properties that i switched over and they were both canceled and i had to go back to the original company. Ultimately it was a huge waste of time.

October 2016

Amy from The Underwriters Group, Inc.

Verified Reviewer

Company Size: 201-500 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2016

Would Highly Recommend

We purchased VRC to be our Agency Management Solution in 2006 and it has grown and scaled with our changing needs! VRC has continually released upgrades and updates constantly improving the product per our users needs. Since using VRC we have not had to turn down a request from our owners to perform any task within our Agency. I would highly recommend this product to any one needing a flexible platform.

Pros

The flexibility of the product to perform the functions I need.

Cons

The fact that we can't make the screen bigger

October 2016

Janice from NAS Insurance Services, LLC

Verified Reviewer

Company Size: 51-200 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

October 2016

First time user

My company doesn't do a lot of the accounting processes. As I learn new ways to efficiently processes within they system, I share them with my staff in an effort to make our department more proficient within the system. Each year I learn more ways to utilize the program.

Pros

The ability to modify screens to work for department purposes.

Cons

That the system processes without being in balance such as cash, general ledger, etc