Multiple devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About Velocity
Velocity is a cloud-based agency management system for property and casualty insurance carriers. It helps users handle the needs of general agents, program administrators, wholesalers, carriers, reinsurers and retailers. The core features include mass solicitation and renewals, claims management, HTML templates, automated workflow scripts and fiduciary accounting.
The carrier bundle is a package that can be added to the agency management system for rating and issuance functionality. It provides automation and processing capabilities for the creation of new policies, renewals and mid-term endorsements. The carrier bundle also includes a claims management module where claims are paid and administered.
Velocity provides macro-coding tools that execute cl...
15 Reviews of Velocity
Average User Ratings
Overall
4.13 / 5 stars
Ease-of-use
3.5
Value for money
4.0
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
January 2019
Anonymous
Verified Reviewer
Company Size: 1 employee
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2019
Great Company
I look at velocity for business quotes. I always have them quote it and I love I get to work with a company that’s open to different types of business insurance.
Pros
The quickness! When you are looking for a great business quote I always look first at velocity.
Cons
Well, maybe if we could get a business quote approved sooner but I get it’s a process.
October 2016
Dawn from New Day Underwriting Managers LLC
Company Size: 11-50 employees
Industry: Insurance
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Functionality
I've been with my company now for close to 3 years so I'm fairly new to Velocity but my experience thus far has been excellent. The pros to the system would include Velocity's ability to maintain a database as well as the accounting functionality which I'm happy with because my previous employer had two different systems for these two functions. I've also been impressed with VRC's timely response and attention when I have questions. I rated the ease of use with 3 stars because I would like to see more hyperlinks from one screen to another allowing for easier workflow. Overall my experience with VRC and Velocity has been excellent but as with most technology there are some learning curves to the process.
Pros
Its ability to grow as our company grows and its ability to maintain our database and our accounting information in one place.
Cons
The flow from one screen to another.
August 2018
Thomas from OrderCounter, Inc
Company Size: 11-50 employees
Industry: Computer Software
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
August 2018
Waste of Time Had to go back
Pros
The price was good but ultimately this all wound up costing me extra money and a lot of lost time.
Cons
Bad company. I had a couple of properties that i switched over and they were both canceled and i had to go back to the original company. Ultimately it was a huge waste of time.
October 2016
Amy from The Underwriters Group, Inc.
Company Size: 201-500 employees
Industry: Insurance
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
October 2016
Would Highly Recommend
We purchased VRC to be our Agency Management Solution in 2006 and it has grown and scaled with our changing needs! VRC has continually released upgrades and updates constantly improving the product per our users needs. Since using VRC we have not had to turn down a request from our owners to perform any task within our Agency. I would highly recommend this product to any one needing a flexible platform.
Pros
The flexibility of the product to perform the functions I need.
Cons
The fact that we can't make the screen bigger
October 2016
Janice from NAS Insurance Services, LLC
Company Size: 51-200 employees
Industry: Insurance
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
October 2016
First time user
My company doesn't do a lot of the accounting processes. As I learn new ways to efficiently processes within they system, I share them with my staff in an effort to make our department more proficient within the system. Each year I learn more ways to utilize the program.
Pros
The ability to modify screens to work for department purposes.
Cons
That the system processes without being in balance such as cash, general ledger, etc
