A Graphic of the Top-Performing Inventory Management Products
FrontRunners quadrants highlight the top software products for North American small businesses. All products in the quadrant are top performers. Small businesses can use FrontRunners to make more informed decisions about what software is right for them.
To create this quadrant, we evaluated over 300 Inventory Management products. Those with the top scores for their capability and value made the quadrant.
Scores are based largely on reviews from real software users, along with other product performance details (e.g., what features they offer, how many customers they have).
Nope, Products in Any Quadrant May Fit Your Needs
Every product in this quadrant offers a balance of capability (how much the products can do) and value (whether they’re worth their cost) that makes them stand out in the race for small business software success.
FrontRunners has four sub-quadrants:
Depending on the specific needs of a software buyer, a product in any of these sub-quadrants could be a good fit.
Why? To even be considered for this FrontRunners, a product had to meet a minimum user rating score of 3.75 for both capability and value. This means that all products that qualify as FrontRunners are top-performing products in their market. They appear in the quadrant in relation to how their peers performed.
For some buyers, a specific FrontRunners sub-quadrant might be best. For example, vendors in the Leaders and Masters quadrants tend to offer more options when it comes to functionality, which means these systems might be more than some small to midsize businesses need. On the other hand, many of the vendors in the Pacesetters and Contenders quadrants are point-of-sale or SaaS systems with integrated inventory management features that may be a better fit for smaller retailers.
You can download the full FrontRunners for Inventory Management report here. It contains individual scorecards for each product on the Frontrunners quadrant.
Products Are Scored Based on User Reviews and Other Data
You can find the full FrontRunners methodology here, but the gist is that products are scored in two areas, Capability and Value.
To be considered at all, products must have at least 20 reviews and achieve minimum user rating scores. They also have to offer a core set of functionality—for example, inventory control and auditing features.
From there, user reviews and other product performance details, such as the product's customer base and the features it offers, dictate the Capability and Value scores. Capability is plotted on the x-axis, and Value is plotted on the y-axis.
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Check out the FrontRunners External Usage Guidelines when referencing FrontRunners content. Except in digital media with character limitations, the following disclaimer MUST appear with any/all FrontRunners reference(s) and graphic use:
FrontRunners scores and graphics are derived from individual end-user reviews based on their own experiences, vendor-supplied information and publicly available product information; they do not represent the views of Gartner or its affiliates.
Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.
For any business that deals with large numbers of physical products, whether assembling them into their final form, transporting them from one location to another or selling them in a wholesale or retail environment, effectively controlling inventory is crucial to success. But with hundreds of inventory management systems on the market, selecting the right one can be a challenge. This buyer’s guide is designed to describe the basic functions of inventory management software, identify the different types of systems available and help you navigate an otherwise complex and fragmented selection process.
Here’s what we’ll cover:
In product-based industries it’s critical to maintain the right inventory levels. Ordering too much of a product leads to excess storage and/or overstock costs, while ordering too little (or the wrong) product can result in losing a sale, a customer or valuable production time.
Inventory management software is designed to optimize your processes for ordering, storing and tracking inventory, so these kinds of problems don’t happen. Depending on your industry, these solutions can allow you to:
Inventory management software may be offered on-premise (meaning an organization installs the software locally on their own servers), or via Web-based deployment (meaning the software is hosted on the vendor’s servers and accessed by users through an Internet browser).
Purchase module in Fishbowl Inventory
Industries that commonly use inventory control software include retail, distribution, manufacturing and construction.
|Product categorization||Many businesses need to track inventory for dozens or hundreds of very similar products, and need an easy way to, for example, distinguish between a hundred different types of screws, or identify whether your retail store carries this pair of jeans but in a different size or color. This is an essential function of an inventory systems for almost all users.|
|Sales/purchase orders||Though the details vary by industry, your inventory control system will have a way to track each product sale or order, wholesale purchase or build, or delivery, automatically adjusting the product quantity.|
|Electronic scanning||A common way to track inventory, electronic identification is especially popular when large volumes of product are being moved. Many systems have a barcode or radio frequency identification (RFID) functionality to quickly and efficiently scan items that are received, sold, transferred etc.|
|Automatic ordering||More advanced systems like SAP, Oracle and Microsoft Dynamics can be set up to automatically re-order a product when it gets below a certain quantity.|
|Dynamic product information||Knowing that a certain product requires a four-week lead time to re-order could be a saving grace. NetSuite, Fishbowl, Epicor and other systems include this kind of information and provide alerts when they see that you may run out at current rates.|
Advanced inventory controls. New tools are being developed that allow vendors to be proactive about keeping items fully stocked. They use “advanced slotting analysis” to identify historical inventory information, picking trends and warehouse shelving layout information, ensuring that re-orders happen on time, that dangerous items are not stored near each other and more.
Changes in inventory tagging. One-dimensional bar codes have been in use for decades, but recently new tracking technology has become more readily available and more cost effective for smaller businesses. This includes two-dimensional bar codes (which allow for much more information to be transmitted) and RFID tags.
Voice-picking and pick-to-light (PTL) technologies. These emerging technologies are designed to eliminate the paperwork in inventory picking for the manufacturing and distribution industries. PTL uses light technology to indicate the location of the items to be picked, generating the pick list automatically, while voice-picking uses voice recognition software to allow the manager to create pick lists verbally. Cadence and Exacta are two products that offer this capability.
Online/offline integration. With more and more small retailers building an online store in addition to a brick and mortar one, managing inventory control between these two sales channels presents a unique new challenge that many of them are ill-equipped to handle. This results in understocked items and loss of revenue. An RSR Research survey found that today’s most successful retailers manage their inventory as though the store is a distribution center, using their online system for all sales.
With inventory tracking software, there are a number of crucial factors to take into account in selecting your software:
Industry. Retail inventory software is very different than manufacturing software, which is very different than distribution software. Each of these is designed to address the unique needs of that industry. And even within a particular industry, your specialty can make a huge difference—for example, there are retail inventory solutions that deal exclusively with auto parts, or restaurants, or gas stations, while other solutions are set up to operate across any retail market.
Company size. Controlling inventory in an individual store is not nearly as complex as controlling it across four or five locations, which is nowhere near as complex as maintaining inventory control across a 100-unit franchise. Be sure to select a system that fits your company size, so your needs are met without overpaying for robust capabilities you don’t need.
Software needs. Some businesses are looking only for inventory management, while others are looking for a full-suite solution that includes lots of other essential features—these features could include accounting, estimating, project and supply chain management, business intelligence, tool management and other features specific to your niche.
Oracle buys enterprise cloud services company NetSuite for $9.3 billion. Oracle acquired ERP vendor NetSuite for about $9.3 billion in July 2016. Both Oracle and NetSuite’s cloud service offerings will continue to be available in the enterprise segment market. The acquisition aims to give Oracle access to NetSuite’s smaller-sized clients. Oracle also hopes to gain a competitive edge over Salesforce with this move.
3PL Central acquires cloud-based inventory control software supplier Traker Systems. 3PL Central, a vendor of warehouse management software, acquired iTracker’s parent company Traker Systems to better serve the companies’ primary third-party logistics (3PL) customers. The iTracker team will be integrated into 3PL Central and will work on improving 3PL Central’s capabilities in transportation, cold storage and light manufacturing.
Arrow, eTurns team up to optimize inventories, maximize customer service levels. Arrow Electronics, a global distributor of electronic components, has teamed up with inventory management vendor eTurns to enable real-time visibility into customer inventories in a bid to improve customer service levels. Its customers will now be able to receive eTurns’s reporting and analytics capabilities. Also, eTurns replaced Arrow’s vendor-managed inventory (VMI) platform with its own solution.
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