eTurns Software

4.43 / 5 (54) FrontRunners

Our advisors have recommended this product 4 times in the last 30 days

About eTurns

eTurns is a cloud-based inventory management solution that helps distributors and their customers automate inventory replenishment at the point-of-use (stockrooms, service trucks, etc.) using smartphones, scanners, RFID and IoT weight sensors. It’s suitable for health care clinics, EMS, contractors with service trucks, manufacturers, municipalities and more.

eTurns enables users to give real-time visibility into stock levels, manage consigned or customer-owned inventory, set minimum, maximum and critical levels, get reports and analyses, email alerts and set user permissions. Contractors with trucks can create work orders with parts, kits and labor used on a job and present it to the customer for signature. Healthcare clinics can requisition supplies ne...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

54 Reviews of eTurns

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(23)

23

4 stars

(29)

29

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 54 results

February 2019

Carlos from Service America Enterprise, Inc.

Verified Reviewer

Company Size: 51-200 employees

Industry: Facilities Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Fast, and easy

Our company was using JD Edwards 9.1, and although this ERP did capture usage of materials, it was driven by only manual impute of consumables. With the addition of eTurns, our company was able to provide our 75 technicians with the ability to scan items in and out of our vehicles. This provided our purchasing team with real time, accurate consumption. Furthermore, this allowed us the ability to carry less items on the trucks and lowered our cost of goods carried in doing so. We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's. The software managed our replenishment effectively to the point we were able to reduce out procurement staff from 8 reps to 3, moving them into other strategic roles. Our finance team also benefited from the real time reporting modules, allowing them a real time cost analysis of the consumed goods.

Pros

Light weight software, customizable, Very small learning curve, Great customer support, Detailed reporting

Cons

Some modules are only available on the website, or PDA.

Response from eTurns

Replied March 2019

Dear Carlos, thank you for your review of TrackStock and how it helped Service America to vastly reduce its cost of service. Having you call out specifically our "Great customer support" is also gratifying as we strive very hard to provide this differentiation. With regard to some modules only being available on the web or the PDA, we made the strategic decision early last year to providing all modules on both Smartphones as these devices seem to be the predominant choice for users. We look forward to your continued input on our capabilities. Thank you. eTurns management

March 2019

Zachary from Gexpro Services

Company Size: 5,001-10,000 employees

Industry: Airlines/Aviation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

eTURNS

Gives great visual and control of our warehouse

Pros

The capability to breakdown data into a granular level.

Cons

Software is slow. takes a log time transitioning between pages

Response from eTurns

Replied March 2019

Dear Zach. We noticed this slowness too. It is partly driven by our growth. Consequently, we are implementing the following changes: 1) we are quadrupling the size of our database server on AWS, 2) we have switched to Windows SQL server 2017 Enterprise, which will also increase the security of your data, 3) we have moved all of the reporting workload to our Always-on database mirrored server, since all transactions have been instantaneously created there also, and finally 4) we have a Data Base Administrator continuously looking for the slower responding pages to improve response times. We appreciate your input. Please continually provide it on any topic either directly via email to us or through the Contact us page on our Web site. eTurns management

November 2019

James from Staff Electric

Company Size: 501-1,000 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

November 2019

eTurns Review

Pros

The ability to track material in real time

Cons

Overall the system is slow and lags a lot which can lead to rework

August 2019

Renee from TTI Inc.

Company Size: 5,001-10,000 employees

Industry: Warehousing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

August 2019

Love the Eturns Trackstock App for Apple

Pros

The Eturns Trackstock Apple App is what I use most regularly. I like the ease of use. If you are familiar with Apple IOS it is very user friendly. Icons and options available are very self explanatory within the app. Eturns online offers many different customizable options and customized reporting that has proven very beneficial for inventory management. Their support is very friendly and willing to help you every step of the way.

Cons

With our extensively large inventory it can get bogged down when searching for particular items and this can make certain tasks take a lengthy amount of time. I have been told that Eturns will be making some adjustments to servers that should help the speed in the near future.

April 2019

Cory from Gexpro Services

Company Size: 201-500 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2019

eTurns User Review

eTurns has allowed the company to systematically standardize daily sales transactions. The automated EDI process has reduced the labor hours and transaction frequency that would normal be allocated to inventory management of programs. The reporting capabilities allow Gexpro Services to provide additional value adds to our customer by identifying trends and predicting future projects needs. eTurns has a plethora of features and solutions that Gexpro Services as an end user, has yet to fully maximize. My experience with the eTurns has been extremely positive.

Pros

Reporting capabilities Ability to manage customer owned inventory Label design feature Both the pull and order functions remove the internal manual entry process

Cons

The inability to mitigate duplicate scanning across all functions (orders/pulls/requisitions/work orders)